Global Key Account Manager

Job Description

Global Key Account Manager – Metals & Minerals Trade

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Territory: North & Central America

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Location: North America

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Employment Type: Full-time, permanent

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Travel: Approximately 30–40%, including international travel

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We are recruiting a Global Key Account Manager on behalf of a client providing services to the metals and minerals industry.

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This is a commercially focused role with direct responsibility for growing revenue, winning new business, and expanding strategic accounts across North and Central America. You will develop relationships with senior decision-makers, identify opportunities across client sites and markets, and negotiate regional and global agreements.

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Candidates should bring strong metals and minerals industry knowledge and a demonstrated ability to turn relationships and market insights into measurable sales results. Experience within precious metals, particularly mining, refining, and recycling, is especially relevant.

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Key Responsibilities

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• Develop and execute account strategies to meet revenue, margin, and sales targets.
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• Prospect for new business while expanding relationships and service offerings within existing accounts.
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• Identify and close opportunities across new sites, operations, and geographies.
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• Build relationships with senior stakeholders and negotiate commercial contracts and long-term framework agreements.
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• Coordinate with regional sales and operations teams to align proposals, pricing, service delivery, and customer expectations.
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• Monitor commodity markets, global trade flows, and industry developments to identify growth opportunities.
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• Maintain an active sales pipeline, accurate forecasts, and opportunity records in Salesforce or a comparable CRM.
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• Prepare quarterly account plans and monthly performance reports.
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• Represent the business at industry conferences, exhibitions, and client meetings.
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Qualifications and Experience

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• Minimum 5–7 years of experience in metals and minerals trade, ideally involving execution or trading in an international environment.
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• Proven success in B2B sales, business development, and managing large regional or global accounts.
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• Business development experience in precious metals mining, refining, or recycling is preferred.
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• Understanding of testing, inspection, and certification services; direct industry experience is an asset.
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• Bachelor’s degree in Business, International Business, Metallurgy, Commercial Management, or a related field, and/or at least five years of relevant sales and business development experience.
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• Strong industry network and knowledge of commodity markets and international trade flows.
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• Strong negotiation, account planning, and contract management skills.
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• Ability to influence and coordinate teams across regions without direct reporting authority.
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• A proactive, independent approach with strong follow-through and accountability for results.
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• Fluency in English; additional languages are an asset.
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• Ability to travel internationally approximately 30–40% of the time.
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