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Remote IT Support & Escalation Specialist

$45k - $60k

UNAVAILABLE

Chicago, IL
  • Remote job

Applied Systems is seeking a Customer Support Technician - Escalation for a remote role. The position requires assisting customers with technical issues related to software and hardware, ensuring efficient support across phone, chat, and email. Ideal candidates will have 1+ year experience in customer support, strong troubleshooting skills, and the ability to communicate effectively with both technical and non-technical users. Compensation is anticipated between $45,000 and $60,000 CAD annually. #J-18808-Ljbffr UNAVAILABLE

Vacancy posted 2 days ago
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