Business Operations Assistant

THERE IS ONE VACANCY BEING ADVERTISED ACROSS MULTIPLE COUNTIES. THE INCUMBENT WILL BE HEADQUARTERED IN THE COUNTY NEAREST THE RESIDENCE OF THE SELECTED CANDIDATE. THE COUNTIES ARE: * Contra Costa or Sacramento County *


This position supports the California Department of Public Health's (CDPH) mission and strategic plan by supporting health equity, emergency preparedness, data modernization and innovative process improvements, and fostering professional development within the department, ensuring that CDPH remains resilient, inclusive, and impactful in its efforts to protect and improve public health outcomes for all Californians.

Under the close supervision of the Office of Infectious Disease Preparedness and Response (OIDPR) Public Health Medical Administrator II (Office Chief), the Student Assistant will assist with a variety of administrative, technical, and project-related assignments in a learning capacity. The position requires effective oral and written communication skills and provides support to the OIDPR Office Chief and Assistant Chiefs through meeting and event coordination, presentation development, information gathering, and administrative support activities. The incumbent supports the use of emerging technologies and business tools, including AI Copilot and SharePoint, to enhance operational efficiency and improve business processes. Additional responsibilities include supporting procurement and service order activities, maintaining office records and documentation, assisting with customer service and triage functions, coordinating communications, and contributing to continuous improvement initiatives that support OIDPR operations.

This non-tenured intermittent position will be limited to working up to 1,500 hours in a 12-consecutive month period.

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the Duty Statement .

Working Conditions


Telework Information

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH's Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee's designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.


Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STUDENT ASSISTANT

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-535502


Position #(s):
580-465-4870-901

Working Title:
Business Operations Assistant


Classification:
STUDENT ASSISTANT $3,167.00 - $3,480.00 A
$3,389.00 - $3,724.00 B
$3,623.00 - $3,988.00 C
$3,878.00 - $4,268.00 D
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
1


Work Location:
United States


Telework:
Hybrid


Job Type:
Student Assistant


Department Information
At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California's diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.


"The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year."


"CDPH is an E-Verify Employer"


Department Website:


Special Requirements
Students currently enrolled in an accredited college or university may apply. Please submit a copy of your unofficial transcripts with your application package . Official transcripts may be required prior to employment and after completion of each semester thereafter.

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (535502) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application . Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.


Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email View email address on click.appcast.io for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.


Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/28/2026
Who May Apply
This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating "preference under Government Code section 18220". Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


Department of Public Health
CCAU Mailing
Attn: Classification & Certification Unit
P.O. Box 997378
MS 1700-1702
Sacramento , CA 95899-7378


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


Department of Public Health
CCAU Drop Off
Classification & Certification Unit
1615 Capitol Avenue Suite 73.430


Sacramento , CA 95814


08:00 AM - 05:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• School Transcripts
• Statement of Qualifications - Please see Statement of Qualifications instructions below at end of posting . Any applications received that do not provide a written response to the SOQ may be rejected .

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience planning, coordinating and facilitating meetings, including agendas, logistics and follow-up
• Experience creating appealing job aids, instructional materials, presentations, and graphics
• Experience developing and documenting procedures, workflows or other process documentation
• Experience coordinating or managing projects, including tracking tasks, timelines, deliverables, and follow-up
• Experience providing excellent customer service
• Creative abilities for development of employee engagement activities, events, or initiatives
• Experience monitoring and managing shared inboxes, responding to inquiries, and routing requests
• Strong and effective organizational and time management skills with multiple priorities at once
• Ability to process requests for Purchase Orders and Service Orders, insuring adherence to all State administrative laws and regulations
• Proficiency in Microsoft Word, Excel, PowerPoint, Visio, and various graphic design applications
• Experience with infectious disease emergency response highly desirable

Benefits Benefit information can be found on the CalHR website and the CalPERS website.



Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website:
Human Resources Contact:
Human Resources Division
View phone number on click.appcast.io
View email address on click.appcast.io
Hiring Unit Contact:
Danielle Stephenson
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View email address on click.appcast.io


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
View phone number on click.appcast.io


California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Statement of Qualifications (SOQ) Instructions:
To be considered for this vacancy, you must submit a Statement of Qualifications (SOQ ) with your application. Please limit it to one (1) page using 12-point Arial font and include your name and Job Control Number at the top of the page.

• The SOQ will be used to evaluate your qualifications for the position, as well as your ability to communicate information clearly and follow written instructions. In narrative format, summarize how your educational background, work experience, volunteer activities, coursework, student organizations, and/or other experiences have prepared you for this position. Describe your contributions and provide specific examples that demonstrate your communication, customer service, organization, and administrative support skills.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.