Strategy and Operations Manager, Revenue Operations

Join the Future of Commerce with Whatnot!Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.RoleThis role sits on our Revenue Operations team, which supports our Sales and Post Sales Teams in growing our seller base and partnerships.Work closely with the data team on reporting and analyzing performance data and recommend course corrections as neededTake on key strategic and operational special projects that move the business forward and help us scaleWork with the post sales GTM team to build and develop playbooks and documentationSupport GTM leaders in identifying and presenting data and insightsSupport category team with analysis and success measurement of initiativesWork closely with the GTM launch, category, and central ops functions to ensure smooth operation and clear division of responsibilityUnderstand the competitive landscape and develop strategies to grow Whatnot's market positionAnalyze and understand the live selling and broader market to stay on top trends and inform our GTM strategyPartner with the ops and product teams to ensure broad cross functional alignment and make sure our GTM efforts are set-up for successWe offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role are required to be within commuting distance of our Los Angeles, San Francisco, or New York City hubs.YouPeople who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.Past experience in consulting of finance and/or past experience in strategy, business operations or analytics at a high growth start-upStrong strategic sense with the ability to balance data driven insights and business instinctsExceptionally analytical with the ability to develop high level insights while not being afraid to get down and dirty with the dataExcellent executive communication skills. You can show and explain insights to a variety of audience typesExcellent data skills including strength with SQL and excelExperience supporting the post sales motion of a GTM orgYou have been a top performer wherever you have workedComfort working exceptionally fast in an ambiguous work environmentAbility to operate independently and go deep on projects while also building key cross collaborative relationships across the companyNice to HaveExperience working on a marketplace or a two-sided platformPassion for creator communities, existing product categories on Whatnot, and/or new verticals that are uniquely suited for live e-commerceExperience buying and selling in online marketplaces communitiesBenefitsGenerous Holiday and Time off PolicyHealth Insurance options including Medical, Dental, VisionWork From Home Support Home office setup allowanceMonthly allowance for cell phone and internetCare benefits Monthly allowance for wellnessAnnual allowance towards ChildcareLifetime benefit for family planning, such as adoption or fertility expensesRetirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationallyMonthly allowance to dogfood the app All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.EOEWhatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.