Principal Account Executive

Job Description

Job Summary:

Manages ACI's overall relationship with established Tier 1 bank customers. Develops strategy and manages the process of expanding executive relationships and bringing opportunities to a logical close. Keeps current on ACI products/enhancements, competition and industry trends. Maintains account and territory records, updates management on account activity and provides forecast data as requested.

Job Responsibilities:

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• Manages ACI’s overall relationship with key customers, with emphasis on developing and maintaining effective relationships with key executives. Customer satisfaction and loyalty are key requirements and measurements.
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• Develop and implement strategic account plans by collaborating cross-functionally to drive client revenue growth and enhance overall satisfaction.
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• Lead Executive Business Reviews, preferably onsite, by crafting agendas, engaging key internal stakeholders, and ensuring follow-through on post-review action items.
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• Manages all administrative aspects of the assignment including but not limited to account profiles, sales pipeline records, current customer org charts, etc., consistent with ACI’s sales best practices.
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• Keeps current on ACI products/enhancements, competition activities and industry trends.
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• Perform other duties as assigned
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• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
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Knowledge, Skills and Experience required for the job:

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• Bachelor’s degree or equivalent experience.
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• 12 years of successful Account Management experience in industries targeted by ACI (financial institutions, processors, etc.), preferably selling payments solutions.
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• Must have a combined minimum experience of 5 years in either the payments, e-commerce or mobile payments industries.
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• Must have successful sales record.
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• Excellent presentation, verbal and written communication skills.
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• Ability to understand the business and technical solutions.
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• Ability to move the sales process to closure.
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• Ability to articulate and professionally present solutions and to respond creatively to customer needs.
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• Understanding and knowledge of products/solutions currently marketed by ACI is a plus.
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• Selling technology solutions into multi-national organizations companies, and/or merchant acquirers/processor experience is highly desired.
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• Payments or payments processing related sales experience a plus.
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• Salesforce.com experience preferred.
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Work Environment:

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• Standard ACI office or home office environment, depending on territory and/or location
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• Travel required – 20% - 30%
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Core Capabilities:

We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together:

- Ensure Accountability: holding self and others accountable to meet commitments.

- Drives Results: consistently achieving results, even under tough circumstances.

- Customer Focus: building strong customer relationships and delivering customer-centric solutions.

- Cultivate Innovation: creating new and better ways for the organization to be successful.

- Collaborates: building partnerships and working collaboratively with others.

- Courage: stepping up to address difficult issues, saying what needs to be said.

Applicants must be currently authorized to work in the US on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams

Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( / @aciworldwide.com).

The ACI Worldwide recruitment team will always follow official channels and will never request payment.