Associate Strategic Client Executive

At Zelis, we Get Stuff Done. So, let’s get to it! Position Overview The Associate Strategic Client Executive (Associate SCE) role will serve as the primary point of contact for Zelis for their assigned book of business. The Associate SCE will manage an assigned book of business comprised of vertically aligned clients and will drive growth for Zelis by achieving annual revenue targets, ensuring client retention, fostering growth with additional products and services, and ensure Zelis is always meeting and/or exceeding client expectations while driving a superior OneZelis customer experience. The Associate SCE will develop and maintain critical internal and external relationships to sustain and build upon Zelis’ value proposition and work collaboratively across the enterprise to achieve their clients' goals and objectives. What You’ll Do Client Relationship Building: Maximize the breadth and depth of relationships by working closely with clients to intimately understand their business strategies, needs, and challenges as well as how Zelis supports the achievement of those goals. Revenue Management: Manage and oversee revenue targets, including budgets, forecasts, and product utilization review for the assigned book of business. Client Renewals & Retention: Responsible for client renewals and retention. Successfully facilitate contract negotiations with their leader and manage the complete life cycle to renew client agreements while looking for ways to expand the partnership. Risk Identification & Mitigation: Proactively identify and mitigate risks such as volume decreases, service gaps, and changes in client relationships. Product Knowledge & Optimization: Drive revenue growth through existing product optimization, understand and communicate key differentiators, product strategy, features, and functionality. Client Growth: Successfully uncover and qualify opportunities for growth to deliver great client value. Collaborate with sales to present innovative solutions and grow existing client base. Identify up and cross-sell opportunities to flag for Sales. Client Value: Effectively illustrate and validate client outcomes consistently, leveraging client reporting and knowledge of client’s business goals and measures. Conduct Client Business Reviews: Conduct and lead all client business reviews and account plans to optimize value within the client's book of business. #J-18808-Ljbffr Zelis