Hospitality Manager

Select how often (in days) to receive an alert: Other Forms of Compensation: Sign on Bonus Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary The Hospitality Manager for Bon Appétit Management Company is responsible for overseeing the daily hospitality operations within a corporate workplace environment. This position serves as the primary on-site hospitality representative and is responsible for creating a welcoming, organized, and service-focused experience for employees, guests, and clients. The Hospitality Manager oversees hospitality counter operations, micro-kitchen and pantry services, food and beverage presentation, workplace events, vendor coordination, and client support. This position works closely with commissary culinary teams, outside vendors, and client contacts to ensure all hospitality spaces are fully stocked, properly maintained, and operating at Bon Appétit standards. This role requires strong organizational skills, hospitality leadership, independent decision making, attention to detail, and a commitment to exceptional customer service and workplace experience. Main Responsibilites: Ensure hospitality spaces, coffee counters, pantry areas, and micro-kitchens are clean, organized, fully stocked, and maintained to Bon Appétit standards. Receive, organize, and properly store deliveries from commissary teams and outside vendors. Coordinate daily food, beverage, snack, and supply ordering with commissary culinary and management teams. Maintain inventory levels of snacks, beverages, coffee, paper goods, and hospitality supplies Monitor freshness, quality, presentation, and rotation of all food and beverage offerings. Set up and maintain attractive food displays and hospitality presentations throughout the day. Perform routine hands-on operational duties including dishwashing, counter and surface cleaning, hospitality area sanitation, event cleanup, and daily reset responsibilities to maintain a polished and guest-ready environment. Ensure proper end-of-day breakdown, cleanup, and reset procedures are completed. Manage hospitality equipment and coordinate maintenance and repair services with outside vendors as needed. Maintain strong working relationships with commissary teams, vendors, delivery personnel, and client contacts.

QUALIFICATIONS:

Previous experience in hospitality, corporate foodservice, catering, workplace services, or a related service environment preferred. Strong customer service, communication, and organizational skills. Ability to work independently and manage daily operations with minimal direct supervision. Ability to interact with a diverse customer and client base in a friendly, professional, and efficient manner. Experience coordinating with vendors, delivery teams, commissary kitchens, or outside food providers preferred. Ability to manage multiple priorities, respond to changing needs, and remain calm and professional in a fast-paced environment. Proficient with workplace communication and operational systems including Google Workspace, Slack, CaterTrax, and other hospitality management platforms. Must be available to support occasional early morning, evening, or special event operational needs as business demands require. Bon Appetit is a member of Compass Group USA. Associates at Bon Appetit are offered many fantastic benefits. Medical Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Employee Assistance Program Flexible Spending Accounts (FSAs) Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. #J-18808-Ljbffr Compass Group USA