Senior Executive Assistant

OUR MISSION

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers.

As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.

Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

ABOUT THE ROLE

Thyme Care is looking for an exceptional Senior Executive Assistant to provide high-level support to our Co-Founder, President & Chief Medical Officer, as well as one or more other senior executives. This is a highly visible role working closely with senior leadership in a fast-paced, growing organization.

We're looking for someone who is proactive, highly organized, and an excellent problem solver. The right person knows how to anticipate needs, navigate competing priorities, and bring structure to complex, fast-moving environments. You'll be a trusted partner to the executives you support, helping them stay focused on their highest priorities and ensuring that important work moves forward.

This role will be based in our New York City office and will also help coordinate day-to-day office needs and support a positive experience for our NYC-based team.

WHAT YOU'LL DO

Executive Support

• Provide high-level administrative and operational support to our Co-Founder, President, Chief Medical Officer, as well as one or more other senior executives.
• Manage complex calendars, scheduling, travel arrangements, and meeting logistics, proactively resolving conflicts and anticipating needs.
• Serve as a trusted partner to the executives you support, helping them prioritize their time and stay focused on the most important work.
• Coordinate meeting preparation, agendas, materials, and follow-up, ensuring key decisions and action items don't fall through the cracks.
• Act as a liaison between executives and internal and external stakeholders, exercising strong judgment, professionalism, and discretion.
• Anticipate potential issues, identify solutions, and proactively address challenges before they become problems.
• Help improve processes and ways of working to make executive support more effective and efficient.
• Partner with other Executive Assistants and cross-functional teams to coordinate schedules, meetings, and company priorities.

NYC Office Coordination

• Serve as a point person for day-to-day coordination of our NYC office, helping ensure a welcoming, organized, and productive environment.
• Coordinate office lunches, supplies, vendors, and other routine office needs.
• Help plan and execute NYC team gatherings, onsite meetings, and employee events in partnership with the People team.
• Support logistics for visiting executives and employees, including meeting space, meals, and other onsite needs.
• Identify opportunities to improve the day-to-day office experience and help coordinate solutions with the appropriate teams.

WHAT YOU BRING

• 7+ years of experience providing executive support, including direct experience supporting C-suite or similarly senior executives.
• Demonstrated success supporting multiple senior leaders with demanding schedules and competing priorities.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities without losing sight of the bigger picture.
• A proactive, solutions-oriented mindset. You're someone who anticipates needs, takes initiative, and doesn't wait to be told what to do.
• Excellent judgment and discretion, particularly when handling sensitive or confidential information.
• Strong communication and interpersonal skills, with the ability to build trust and work effectively with people at all levels of an organization.
• Comfort operating in a fast-paced, evolving environment where priorities can shift quickly.
• A willingness to roll up your sleeves and take ownership of both big and small tasks.
• Proficiency with Google Workspace, Slack, and other modern workplace tools.

Nice to Have

• Experience supporting senior executives in a high-growth startup or healthcare organization.
• Experience coordinating office operations, employee events, or workplace experiences.
• Experience improving executive support processes and implementing new systems or tools.

WHAT LEADS TO SUCCESS

• The executives you support feel confident that their time, priorities, and day-to-day needs are being managed proactively and effectively.
• You're anticipating needs and solving problems before they require executive attention.
• Meetings, travel, and other logistics run smoothly, with strong communication and follow-through.
• You've built trusted relationships with the executives you support and their key stakeholders.
• Our NYC office is well-organized, welcoming, and running smoothly, without office coordination detracting from the quality of executive support.

OUR VALUES

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose-or don't choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $119,000 - $140,000. The salary range could be lower or higher than this if the role is hired at another level.

We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

We offer excellent medical, dental, and vision plans, plus a generous vacation policy-so you can prioritize what matters most.