Executive Assistant

Executive Assistant

The Executive Assistant provides day-to-day administrative support to the Senior Vice President of Operations, helping keep schedules, communications, meetings, and follow-up activities organized and on track. Working within the corporate HQ office, this role regularly coordinates with franchise owners, corporate team members, and other business partners on behalf of the SVP. The ideal candidate is organized, responsive, professional, and comfortable balancing shifting priorities while handling sensitive information with discretion. This position focuses on executive administrative support and coordination. It does not oversee franchise operations or independently make operational decisions on behalf of the SVP.

Key responsibilities include:

• Manage the SVP's calendar, scheduling meetings, resolving conflicts, and adjusting priorities as needed.
• Coordinate internal meetings, franchisee calls, and other appointments, ensuring participants receive accurate details and relevant materials.
• Arrange business travel, including transportation, accommodations, and itineraries.
• Prepare and submit expense reports and assist with related administrative tasks.
• Draft, proofread, format, and organize correspondence, presentations, reports, and other documents.
• Maintain organized electronic files, contact lists, and administrative records.
• Serve as an administrative point of contact for franchisees seeking to schedule time with the SVP or connect with the appropriate corporate resource.
• Coordinate franchisee meetings, calls, and visits, including scheduling, meeting links, materials, and follow-up communication.
• Receive and route franchisee questions or requests to the SVP or appropriate team member.
• Track outstanding requests and follow-up items to help ensure timely responses.
• Gather agenda items and prepare or distribute materials before meetings.
• Attend designated meetings to capture notes, decisions, and action items.
• Maintain a simple tracking system for assigned follow-up items, owners, and due dates.
• Send reminders and request status updates as directed by the SVP.
• Assist with logistics for operations team meetings, franchisee meetings, and occasional company events.
• Coordinate with corporate departments to gather information and support the SVP's administrative needs.
• Assist with compiling routine updates, reports, and presentation materials using information provided by the team.
• Support occasional administrative projects and office coordination needs related to the operations department.
• Identify practical ways to improve scheduling, document organization, and administrative workflows.

Qualifications include:

• 3-5 years' experience in an executive assistant, administrative assistant, or comparable administrative support role.
• Strong organizational and time-management skills, with the ability to manage competing requests and changing schedules.
• Clear, professional written and verbal communication skills.
• Strong attention to detail and follow-through.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency with calendar management, email, word processing, spreadsheets, presentation software, and virtual meeting platforms.
• Sound judgment in determining what can be handled independently and what requires the SVP's attention.
• Professional, service-oriented approach when interacting with franchise owners, executives, and colleagues.
• Ability to work independently while keeping the SVP informed of priorities, scheduling conflicts, and outstanding items.

• Experience supporting a senior leader.
• Experience in a franchise organization or multi-location business.
• Experience coordinating travel, expense reports, and meetings with external stakeholders.
• Familiarity with CRM platforms, shared document systems, or task-tracking tools.

What We Offer:

• Competitive compensation.
• Opportunity to work closely with senior leadership in a growing franchise organization.
• A collaborative team environment with optional group workouts.
• A comprehensive employee benefits package, supporting your health well-being and financial future.

D1 Sports Franchise is an equal opportunity employer.

Flexible work from home options available.

Compensation: $65,000.00 - $75,000.00 per year