Senior Field & Depot Services Leader — Customer Success
MaxCyte, Inc.
MaxCyte, Inc. invites an experienced Senior Field Service Engineer to lead field support and depot services from our Rockville, MD HQ. You will oversee installations, calibrations, repairs, and customer trainings while coordinating with global teams to ensure top-tier service. Travel up to 50% domestically and internationally, driving process improvements, and mentoring other engineers. This role emphasizes collaboration across quality, engineering, IT, and operations. #J-18808-Ljbffr MaxCyte, Inc.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Field & Depot Services Leader — Customer Success in Rockville, MD vacancy
- ...The Senior Field Support Engineer (FSE)/Depot Services Manager provides technical support to customers of MaxCyte instruments and supports the day-to-day operations of MaxCyte’s Depot Services. The FSE/Depot Service Manager will work closely with Field Applications Scientists...SeniorLocal area
MaxCyte, Inc
Rockville, MD20 hours ago $87k - $97k
...least 8 years of experience in service operations, technical support, field service, or customer-facing operations within life sciences... ...day-to-day operation of our Depot Service model. We help... ...More: MaxCyte is seeking a Senior Field Support Engineer / Depot...SeniorFull timeLocal areaMaxCyte, Inc
Rockville, MD5 days ago- Green Key Resources is seeking an experienced IT Service Desk & End User Services Manager in McLean, VA to lead a growing end-user support function onsite. You will combine people leadership with hands-on problem-solving to improve service delivery and user satisfaction...Senior
- A family-owned mechanical solutions company in Maryland is looking for a skilled plumber to install plumbing systems focusing on quality and productivity. This role requires at least 5 years of experience in commercial plumbing, relevant licenses, and the ability to work...SeniorFlexible hoursNight shift
- Shapiro & Duncan, a third generation family-owned business serving DC, Maryland and Virginia since 1976, seeks an HVAC Installers to perform safe, accurate installation of commercial HVAC materials, equipment and systems per design documents. You will work under HVAC Supervisor...SeniorApprenticeship
- MaxCyte, Inc., a leader in cell engineering, seeks a Senior Field Support Engineer to support its Flow Electroporation platforms at customer sites. In this role, you will install, qualify, and... ...uptime, deliver exceptional customer service, and help drive adoption of...Senior
MaxCyte, Inc
Rockville, MD5 days ago - Appian is seeking a Customer Success Strategy and Operations professional to join the Chief Customer Office. This role involves leading programs for customer satisfaction and adoption, focusing on operational excellence and strategic initiatives to enhance customer experience...SeniorWork at office
- LATICRETE International seeks a Lead Technical Services Representative to provide advanced technical support and improve customer interactions. This role involves engaging with internal and external customers through phone, email, and chat, and includes supervisory responsibilities...Senior
$150k
...people who are dedicated to our customers’ success. We empower our teams,... ...highly skilled and motivated Senior Salesforce Developer Architect... ...Salesforce objects, fields, page layouts, flows, validation... ...Salesforce Experience Cloud, Service Cloud, and Knowledge Management...SeniorFull timeRemote workHome office- Exiger is seeking a Senior Customer Success Manager - Public Sector in McLean, VA to lead post‑sale success for a portfolio of federal and related public sector accounts. The role focuses on onboarding, adoption, value realization, retention, and long‑term account health...Senior
- ...-over-year growth by expanding within existing customer accounts across Commerce and Loyalty programs. This is a senior, quota-carrying role requiring strong negotiation... ...Marketing, Solutions Consulting, and Customer Success to deliver measurable business value. #J-18808...Senior
$175k - $350k
...together.Appian is seeking a Senior Director of Customer Advocacy to lead and expand... ...ideal for an experienced leader, relationship builder, and... ...skilled at transforming their successes into compelling narratives.... ..., Creative, Digital, Field Marketing, and other key stakeholders...SeniorWork experience placementWork at officeLocal areaFlexible hoursShift work$139.1k - $251.45k
This position is responsible for developing, implementing, and overseeing the technical quality assurance and control systems used to prevent defects in the software delivered products for the TFDM and ERAM programs. Duties include defining and implementing standards, methods...SeniorFull time$20.45 - $22.74 per hour
...what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well...Work at officeLocal areaShift workChipotle Mexican Grill
Gaithersburg, MD20 hours ago- Appian in McLean, VA is seeking a Principal Technical Consultant - Customer Success to lead post‑sales software implementations on the Appian platform, driving digital transformation with AI solutions for enterprise clients. You will mentor consultants, manage projects...Senior
$211.72k
...co-workers are invested in you and your success. Where you are encouraged and supported... ...CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and... ...Growing market share by partnering with senior project managers and key technical specialists...Temporary workWork experience placementH1bCDM Smith
Rockville, MD1 day ago- ZoomInfo is expanding its Customer Success team to drive product adoption, retention, and growth for strategic accounts. You will build trusted advisor relationships with executive sponsors and lead strategic account plans, reviews, and adoption initiatives. We value a...Senior
$54.94k - $70k
Location: The Grandview by Erickson Senior Living Join our team as a Resident Services Coordinator to bring their passion for resident engagement into our community. What We Offer A culture of diversity, inclusion, equity and belonging, which builds on our mission,...SeniorWork experience placementLocal area- ...over 60 leading manufacturers to deliver custom, high-performance solutions that stand the... ...make a real impact. Reports to: Area Service Manager FLSA Status: Non-Exempt The... ...Will be required to work in a field environment, multiple customer sites on a...SeniorFull timeFor contractorsWork at officeWeekend work
Texas AirSystems
Silver Spring, MD18 days ago - Addison Group is seeking a Client Services Operations Specialist in Bethesda, MD. This hybrid, full-time role combines administrative and operational support for a Marketing and Client Services team, handling client requests, Salesforce data, and reports while coordinating...SeniorFull time
- ...Overview The primary responsibility of the Fire Protection Service Coordinator is to ensure all customer commitments concerning service delivery are met on... ...role involves efficiently scheduling and dispatching Field Service Technicians to maximize operational efficiency...Work at office
- ...to redefine what it means to be a trusted advisor. You’ll solve complex challenges with an award-winning technology, driving customer success through strategic engagements. In this role, you will leverage your technical expertise and communication skills to support enterprise...Senior
- Claritev is seeking a Client Success Manager to ensure the success and satisfaction of our healthcare payor clients. You will build relationships, drive product adoption, and guide clients to achieve outcomes using our technology solutions. Responsibilities include onboarding...Senior
- HelioCampus is seeking a Sr. Client Success Manager to drive renewal, expansion, and satisfaction across assigned enterprise clients. The role blends relationship management with sales-focused activities and spans kickoff, implementation, and ongoing operations. You will...SeniorRemote job
$25 per hour
...(BMC) has been a regional leader in real estate management... ...information, visit a BMC Resident Services Coordinator/Senior Leasing Associate, you are... .... You care as much about customer satisfaction as you do... ...to perform this role successfully, in addition to periodic performance...SeniorBase plus commissionHourly payFor contractorsWork at officeImmediate startMonday to FridayBernstein Management Corporation
Silver Spring, MD13 days ago- HelioCampus Inc. is seeking a Senior Customer Success Manager (Sr. CSM) to combine relationship management and sales responsibilities, ensuring renewals, upsell, and cross-sell goals across a defined client book. You will be the primary contact through kickoff, implementation...SeniorRemote job
- Kaiser Permanente in Rockville, MD seeks an experienced lab leader to manage day-to-day operations of the clinical laboratory within a labor management partnership, overseeing credentialed and non-credentialed staff. The role focuses on competency, quality assurance, safety...Senior
- Appian is seeking a Senior Consultant for its Customer Success team in McLean, VA. You will engage with customers post-sales to design, develop, and implement software and AI solutions on the Appian platform. Operate within an agile environment, creating production data...Senior
- Adventist HealthCare’s Outpatient Imaging seeks a Senior Business Operations Manager to lead operations, staffing, and budgeting across imaging centers. You will coordinate HR, scheduling, and workflows in collaboration with physician leadership and site administrators...Senior
- Appian is seeking a Senior Consultant for Customer Success in McLean, VA to engage with customers post-sales and develop software solutions on the Appian platform, driving digital transformation and competitive differentiation. You will lead the full project lifecycle...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Field & Depot Services Leader — Customer Success. Be the first to apply!
Related searches
- service coordinator Rockville, MD
- service team leader Rockville, MD
- family service coordinator Rockville, MD
- early intervention service coordinator Rockville, MD
- food service coordinator Rockville, MD
- service lead Rockville, MD
- senior grant accountant Rockville, MD
- senior tax Rockville, MD
- senior data management analyst Rockville, MD
- senior consulting engineer Rockville, MD