Publishing Administrative Assistant

We are seeking a detail-oriented and people-loving person to take care of the needs of our customers, vendors, and distribution channels. Regular duties for this key role include filling orders from wholesale customers and distributors, managing information flow to sales rep groups, day-to-day administrative tasks, and staffing our annual show appearances (1-4 shows per year where we have a booth and sell books), and author sales and events support. Qualifications Work Experience: Administrative or other related experience in a fast-paced environment required.

• Must have at least 3 years professional work experience
• Some experience working directly with customers
• Must have experience working remotely and independently
• Prefered experience with a small company environment

Skills:

• Excellent attention to detail
• Ability to work independently, multi-task, and prioritize tasks
• Superior oral and written business communication skills
• Advanced skills in Microsoft Office Suite—particularly Excel--Adobe Acrobat and Google Docs required.
• Excellent skills with software and online systems

Duties and Responsibilities Customer Service Assist direct customers and wholesale orders via email, website, social media, and phone Facilitate and place orders on Octane Press website for direct and vendor sales Respond to questions from our warehouse and customers about orders Respond to emails to help authors and retailers with account/order issues Provide training on online ordering system for vendors, as needed. Respond to customer service requests that come in via AnswerConnect (phone service), website contact form, and social media Set up accounts for new wholesale customers Logistics Track incoming shipments and orders Track and maintain inventory levels and reorder books as necessary Review warehouse reports and respond as needed Key point of contact to Octane Press warehouse Fill orders for large Reseller accounts such as Ingram, Amazon, and Baker & Taylor Accounting and budgets ·Bill Ingram monthly via email Show and Event Coordination and Support Attend shows and sell books Provide support and presence to shows Octane Press does not attend Work Schedule 5-15 hours per week Jan–Sept; 10-20 hours per week Oct-Dec Schedule requires product specialist checks email and AnswerConnect once each 24 hour period. Work time is flexible. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Administrative Industries Book and Periodical Publishing Referrals increase your chances of interviewing at Octane Press by 2x Get notified about new Administrative Assistant jobs in Austin, TX . Austin, TX $1,500.00-$3,800.00 3 weeks ago United States $3,500.00-$15,000.00 2 days ago Austin, TX $1,500.00-$3,800.00 2 months ago Virtual Executive Assistant —Patient Success Operations [Remote] Executive Assistant - Technology and Artificial Intelligence Virtual Medical Assistant (Remote - Dementia Care) Virtual Learning Assistant, The Novatio School (Remote) - $40,000/year USD Austin, TX $120,000.00-$270,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Octane Press