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Strategic Launch Readiness Lead, Support Ops

Socket

Mercury is seeking an Operations Readiness Program Manager to operationalize and continuously improve systems that keep Customer Support aligned, prepared, and informed through constant change. You’ll drive readiness across Support, Product, Risk, Engineering, and Enablement, ensuring launches, tooling updates, and process changes are implemented smoothly. The role focuses on coordinating readiness motions, maintaining centralized roadmaps, and partnering to finalize documentation, training, and #J-18808-Ljbffr Socket

Vacancy posted 2 days ago
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