Strategic Launch Readiness Lead, Support Ops
Socket
Mercury is seeking an Operations Readiness Program Manager to operationalize and continuously improve systems that keep Customer Support aligned, prepared, and informed through constant change. You’ll drive readiness across Support, Product, Risk, Engineering, and Enablement, ensuring launches, tooling updates, and process changes are implemented smoothly. The role focuses on coordinating readiness motions, maintaining centralized roadmaps, and partnering to finalize documentation, training, and #J-18808-Ljbffr Socket
- Asana seeks a Strategic Operations Lead to own and improve the internal Knowledge base, powering AI chatbots and self-service tools. You will author content, manage templates, and drive accuracy across Support and Product tools in a fast-paced SaaS environment. You will...SuggestedWork at office
- Mercury is seeking an Operations Readiness Program Manager to coordinate readiness... ...activities across Customer Support and cross-functional partners, ensuring launches, tooling changes, and process updates... ...a centralized roadmap, and lead planning for new product launches...Suggested
$161.93k - $243.5k
Job DescriptionSetidegrasib Launch Lead (NSCLC), US OncologyAbout Astellas... ...strategy and execution readiness for setidegrasib (A3082) in... ...commercial priorities that support a competitive U.S. launch and... ...competitive insights into clear strategic choices, commercial plans,...SuggestedWork at officeRemote workWork from homeWorldwideFlexible hours- ...solutions at scale. This role leads the enablement strategy and... ...As a trusted advisor to strategic partners, you will turn shared... ...solutions at scale. Support partner readiness across technical, sales, customer... .... Translate product launches, strategic initiatives, and...SuggestedWork at office
$263.33k - $291.67k
...seeking a highly accomplished, sharp, strategic leader to join as a Lead Global Account Executive. This role... ...business models and analyses with Ops Analysts to understand trends, provide... ...marketplace solutions, specifically supporting direct‑to‑consumer delivery at a...SuggestedFull timeFlexible hours- Waymo is seeking a Fleet Readiness Manager in a hybrid role to maximize uptime across a multi-site electric vehicle fleet. You will lead diagnostic teams, monitor fleet health with data analytics, and drive proactive maintenance to meet market demand. You will bridge hardware...
$252k - $335k
The Strategic Operations Lead at OpenAI in San Francisco will oversee operations within the User Safety & Risk Operations team. This role involves developing operating models, coordinating with various departments, and managing risk and safety signals related to new AI...- Waymo is seeking a seasoned Demand Ops professional to lead strategy and operations for our marketplace and service quality initiatives. You... ...Collaborate with Product, Engineering, and Ops teams to deliver scalable processes and tooling, supporting a safe, #J-18808-Ljbffr Waymo
- Slope is seeking a Strategic Operations Lead based in San Francisco, CA, to drive new and existing strategic operations across User Safety & Risk Operations. The role requires strong technical fluency and operational expertise to clarify ambiguous problems and implement...Work at office3 days per week
- Notion is seeking a CX Strategy & Ops Lead to design and execute their customer support strategy, ensuring exceptional experiences for users. You will partner with CX Leadership and cross-functional teams to identify customer needs and implement high-value support strategies...
- ...will own forecasting, pricing models, and CRM workflows, enabling scalable partner growth. The role blends analytical rigor with strategic business sense to optimize margins and drive alignment across Sales, Finance, and Legal. Ideal candidates bring 8+ years in revenue...
- Genentech in South San Francisco is seeking a Launch Excellence Lead to own end-to-end launch readiness and field training across CMG. You will lead a team of Launch Excellence Managers, Squad Business Partners, Field Training Partners, Project Managers, Training Coordinators...
- Bonneville Labs is seeking a Senior Program Manager to drive strategic programs and hands-on operational execution across multiple sites... ...role combines high-level planning with day-to-day execution to support member experience, operational excellence, and continuous improvement...Remote job
- Zipline is hiring an Engineering Manager for the Launch & Scale Platform in the San Francisco Bay Area. You will lead the software systems enabling rapid global... ...construction, deployment tracking, and launch readiness. This greenfield leadership role requires defining...
- ...ESG data, produce audit-ready metrics for voluntary... ...individual who combines strategic vision with operational... ...NAMER market, identifying, launching and expanding partner... ...for other roles) which leads to a virtual or in... ..., or pregnancy-related support requirements. If you need...Work at officeRemote work
$176k - $256k
...and other emerging contenders).Act as the strategic owner for the entire HUE AIT Portfolio... ...problems into clear, persuasive executive-ready frameworks, scorecards, and presentations... ...are looking for a Strategic Initiatives Lead (Product Strategy and Operations) to act...- Strategic Partnerships Lead ResponsibilitiesThe Strategic Partnerships Lead will manage and grow Factory's most critical partner relationships across... ...(e.g., platform adoption, revenue growth, joint product launches).Prove out first-of-a-kind partnerships, then hand off...
$218.5k - $405.9k
...rare disease community, whose support is key. Utilizing... ...treatment, we must take a highly strategic approach to patient access... ...system.The Opportunity As the Launch Excellence Lead, you sit at the absolute... ...an uninterrupted culture of readiness and skill mastery across Commercial...Full timeLocal areaRelocation package$127.68k - $214.8k
...execution of all global ops initiatives in a director level role — leading a team across product... ...organization, including Support, Technical Account Management... ...our VoC programs as a strategic lever to drive insights... ...product feedback loop, launch readiness and enablementBuild...Full timeWork experience placementWork at officeLocal area- ...roleWells Fargo is seeking a Senior Lead Business Execution Consultant to support the Liquidity Product team. This... ...portfolio, driving execution across strategic priorities and enterprise... ...with experience delivering executive-ready materialsExperience in banking, treasury...Full timeWork experience placementWork at office
- ...corporate matters and develop well-supported U.S. GAAP conclusions. The... ...accounting leader and strategic advisor to Finance and business... ...conclusions are translated into audit-ready memoranda, close entries,... ...model.In this role, you will:Lead the resolution of complex...Interim role
- World Labs is seeking a Sr Business Development & Ops Lead focused on robotics and Physical AI in the San Francisco Bay Area. You will own the full lifecycle of strategic customer engagements, from prospecting and discovery through technical evaluation, negotiation, and...Contract work
- Monograph is looking for a CX Strategy & Ops Lead in San Francisco to design and execute our customer support strategy. You will partner with cross-functional teams... ...projects. This is a great opportunity to bring strategic initiatives to life in a fast-paced environment...
- A leading FinTech company in San Francisco seeks a driven individual for the Biz Ops team. You will identify and lead new revenue growth initiatives and manage high-impact... ...candidates will possess strong analytical, strategic thinking, and communication skills, as well...
$192k - $216k
Discord Inc. is looking for a Manager to oversee strategy and operations in its Consumer Revenue business, focusing on Nitro partnerships. This role involves managing partnership deals, financial modeling, and cross-functional operations. The ideal candidate will have 4...- ...Business Partner (PXBP) to serve as the primary strategic liaison within Patient Experience for assigned... ...requirements and briefs, partner with Access to address barriers, and lead PX activities for launches and pipeline assets, ensuring readiness and #J-18808-Ljbffr Roche
$200k - $221k
Zoox is seeking a Sourcing & Procurement Operations Manager based in San Francisco Bay Area to lead procurement operations and develop systems for strategic sourcing. The candidate will oversee procurement processes, enhance supplier collaboration, and ensure compliance...- ...Manager (TPM) in San Francisco. This full-time hybrid role involves driving complex, cross-functional efforts, including Go-to-Market launches, managing internal processes, and ensuring effective communication across teams. The ideal candidate will have over 4 years of...Full time
$218.5k - $405.9k
...rare disease community, whose support is key. Utilizing... ...treatment, we must take a highly strategic approach to patient access... .... The Opportunity As the Launch Excellence Lead , you sit at the absolute heart... ...uninterrupted culture of readiness and skill mastery across Commercial...Local areaRelocation package- OpenAI is hiring a Strategic Sourcing Lead (Ads & Consumer Verticals) based in San Francisco, hybrid three days a week in office. You will own... ...in health, finance, and related domains to enable product launches and scale monetization safely. You will partner with Product...Work at office3 days per week
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