Business Analyst - Sales Compensation

Duties and Responsibilities: Design and develop predictive commission and financial models to evaluate proposed sales compensation plans, plan changes, and payout scenarios. Analyze compensation and performance data to assess plan and program effectiveness, earnings outcomes, quota attainment and performance trends across roles, tenure, and geographic markets. Translate complex analysis into clear, actionable insights that inform plan design, operational improvements and future compensation decisions; effectively communicate findings to senior leadership. Lead and support manual commission, sales contests and bonus calculations, partnering closely with Finance to ensure accurate payments, reconciliations and financial controls. Build, maintain and enhance recurring and ad‑hoc commission and production reports, analytic views and models to support leadership decision‑making and ongoing optimization of compensation programs. Ensure the integrity, accuracy and compliance of sales performance, commission and bonus data across compensation and reporting systems through on‑going validation, reconciliation and audit processes. Proactively identify discrepancies, root causes and systematic data issues impacting compensation outcomes; partner with Finance, Sales Operations, and IT to drive resolution and prevent recurrence. Serve as primary point of contact for employee compensation questions and disputes, resolving issues professionally, accurately and in a timely manner. Collaborate cross‑functionally with Finance, Sales Operations, HR, Payroll, IT and other internal stakeholders to improve data workflows, reporting efficiencies and compensation processes. Prepare and maintain accurate and clear sales compensation documentation, including plan and policy documents, plan rollout communications and pay calculators. Lead or support special projects and continuous improvement initiatives focused on advancing compensation, programs, analytics, processes and system capabilities. Manage the distribution and acknowledgement of approved plan and policy documents through the company’s internal management system. Conduct user acceptance testing, parallel testing and data reviews during commission system enhancements, plan changes, territory realignments and quota allocation changes. Requirements: Education: Bachelor’s degree required. Experience: 3-5 years of analytical experience in Compensation, Finance, or a related field. Experience analyzing and reporting on large, complex data sets to identify issues, trends, and exceptions that drive improved results and solutions. Skills: Excellent oral and written communication skills. Advanced proficiency in Microsoft Excel, with an emphasis on financial and compensation modeling and analysis. Database skills and knowledge; Tableau experience a plus. Commission / incentive management system experience preferred. Strong Microsoft PowerPoint skills. Self‑starter with strong leadership ability and business acumen. Highly detail‑oriented with strong analytical skills. In the event a position is commission‑based, compensation is solely based on the individual’s sales volume. This applies only to commission roles. Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance. ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more. #J-18808-Ljbffr ADT Security Services