Operations Specialist

Role Description

We are expanding our design review operations team and adding a hands-on peer to our Senior Operations Lead. You will work shoulder-to-shoulder processing customer designs through our analysis pipeline, building the capacity we need as we scale processing volume by 10x. This is an individual contributor role with significant strategic importance. You will provide parallel operations capacity and fallback coverage so the team can absorb growing volume, sustain throughput and keep the development team focused on building and improving our technical tooling.

Core Responsibility

• Execute design ingestion, processing, and delivery alongside the Senior Operations Lead.
• Absorb operational load so engineering can stay focused on tooling improvements, and provide parallel capacity as we scale.

Key Responsibilities

• Execute hands-on data entry, component analysis, and design processing tasks.
• Shepherd individual designs through the pipeline, tracking progress and flagging bottlenecks.
• Participate in peer review of processed designs to maintain quality standards.
• Help refine and document standard operating procedures as the team learns what works.
• Analyze processing times and surface operational inefficiencies.
• Provide structured feedback to the development team leads on tooling friction and improvement opportunities based on hands-on user experience.
• Support stakeholder communication regarding status and delivery timelines.
• Contribute to operational metrics and dashboards.
• Build toward ownership of on-prem, ITAR-eligible and export-controlled operations as the company stands up that capability.

What Success Looks Like

• Throughput: meaningful reduction in design processing time-to-completion as team capacity grows.
• Quality: increased throughput without sacrificing quality standards.
• Predictability: improved milestone delivery timeline accuracy.
• Team focus: reduced operational burden on the development team.
• Resilience: the operations function continues to deliver when the Senior Operations Lead is unavailable.
• Product improvement: concrete, prioritized feedback that helps the development team improve tooling based on hands-on user experience.
• Scalability: demonstrated ability to take on growing customer demand alongside the Senior Operations Lead.

Qualifications

• Technical foundation: Bachelor’s degree in Electrical or Electronics Engineering or a closely related technical field, or equivalent hands-on experience.
• Process experience: 1-3 years in quality control operations, technical support, or related process roles within an electronics or engineering environment. Recent graduates with strong project work in datasheet-heavy or component-level analysis are encouraged to apply.
• Hands-on orientation: comfortable spending the majority of your time executing the work, not just thinking about it.
• Location: based in the United States.
• US citizenship or eligibility to work on ITAR-controlled projects strongly preferred.

Essential Skills and Characteristics

• Technical Competency:
  • Strong electronics knowledge enabling effective communication with practicing engineers.
  • Comfort working with package data sheets, component-level analysis, and design data.
  • Systems thinking ability to see how individual tasks fit into the broader workflow.
  • Process-oriented mindset with a curiosity for finding small improvements.
• Operational Excellence:
  • Exceptional organizational skills with the ability to keep multiple designs moving in parallel.
  • Detail-oriented with proactive issue identification.
  • Multi-tasking proficiency managing concurrent designs and priorities.
  • Problem-solving focus on identifying and surfacing process inefficiencies.
• Communication and Collaboration:
  • Bridge-building skills interfacing between technical and business teams.
  • Comfort working as part of a small, tightly-coordinated team where peer review and informal handoffs are the norm.
  • Clear communication regarding status, blockers, and deliverables.

Role Differentiation

This is a hands-on operations contributor role, not a project manager or operations leader. You will be an individual contributor on our operations team, working as a peer to the Senior Operations Lead, who oversees end-to-end design processing and operational strategy. The role requires deep technical domain understanding and a strong appetite for hands-on work.

Growth Opportunity

This role offers the opportunity to grow with the company as we scale processing volume and streamline automated analysis delivery. As the operations team grows, individual contributors will have the chance to deepen technical specialization, take on broader scope within their area of expertise, and step into ownership of ITAR-eligible and export-controlled work as that capability comes online over the next 12 to 18 months.