Hospitality SaaS Customer Success Lead
Directful, Inc.
A cutting-edge hotel tech startup is seeking a Customer Success Manager to ensure client satisfaction and manage relationships with hotel clients. This role involves addressing client needs, conducting business reviews, and gathering feedback. Candidates must have a Bachelor's degree, 4+ years in customer success, and experience in SaaS, with strong communication skills and the ability to work independently. #J-18808-Ljbffr Directful, Inc.
Vacancy posted 2 days ago
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