Strategic Growth and Planning Operations Director

Strategic Growth and Planning Operations Director

Dallas, Texas, United States

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the Role

We are looking for a senior strategic operator to help shape priorities, accelerate decision-making, and drive execution across our Growth & Planning organization. As the Strategic Growth & Planning Operations Director, you'll serve as a trusted partner to the SVP of Growth & Planning, helping shape how the organization prioritizes, makes decisions, and executes against its most important opportunities.

You'll sit at the center of a highly cross-functional environment, working closely with Growth Planning, Finance, CDI, Product, Engineering, Business Development, Marketing, and regional teams to help leaders allocate attention, navigate trade-offs, and translate strategic priorities into measurable business outcomes.

Core Areas of Responsibility

• Own the operating rhythm and governance mechanisms for the Growth & Planning leadership team to improve overall organizational effectiveness.
• Ensure leaders have clear visibility into priorities, performance, risks, dependencies, and strategic trade-offs.
• Create the management systems that drive accountability, alignment, and execution across the organization.
• Maintain a portfolio-level view of our highest-priority initiatives, helping leaders manage competing priorities and resource allocation.
• Identify organizational friction and cross-functional dependencies, driving resolution before they become barriers to progress.
• Ensure critical initiatives move smoothly from discussion to decision to execution with clear ownership and follow-through.
• Develop executive-level presentations, leadership updates, memos, and decision materials that support informed decision-making.
• Translate complex cross-functional inputs into clear narratives, recommendations, and actions for executive audiences.
• Clarify ownership and escalation paths to help leaders make better, faster decisions.
• Own and improve the processes that connect strategic priorities to OKRs, planning cycles, and business reviews.

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Dallas office.

About You

• 12+ years of experience in management consulting, corporate strategy, strategic planning, growth strategy, business planning, or similar strategic leadership roles
• Experience in, or exposure to, streaming, media, entertainment, gaming, subscription, consumer technology, or other digital consumer businesses
• Proven ability to partner directly with senior executives in a fast-paced, global, and highly cross-functional organization
• Demonstrated success leading high-impact cross-functional initiatives and influencing outcomes across senior stakeholder groups
• Strong executive presence and influencing skills, with the ability to drive decisions, accountability, and alignment without direct authority
• Exceptional communication skills, including the ability to synthesize complex information into clear narratives, executive presentations, memos, and decision materials
• Proven success designing and operating executive planning, governance, and decision-making processes
• Strong business judgment and analytical rigor, including the ability to assess performance, evaluate trade-offs, and inform executive decision-making
• Passion for anime, entertainment, fandom, or youth culture is a plus
• MBA or advanced degree, or equivalent experience in strategy, operations, or leadership roles

Why You Will Love Working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

About Our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Kaizen. We have a growth mindset committed to constant forward progress.
• Service. We serve our community with humility, enabling joy and belonging for others.

Our Commitment to Diversity and Inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.