Sheriff's 911 Communications Officer II - Laterals Only

Job Title 9-1-1 Dispatcher – Sheriff’s Communications Officer II Job Overview The County of Riverside Sheriff’s Office is seeking an experienced 9-1-1 dispatcher to support the Palm Desert and Riverside locations. If you are currently employed by a California POST agency as a 911 dispatcher, we encourage you to apply. Responsibilities Operate a variety of communications equipment including radio systems, enhanced 911, telephone systems, Telecommunications Device for the Deaf equipment, recording equipment and computer systems in accordance with FCC regulations, department policy and standard operating procedures. Receive emergency calls and obtain essential information to determine priority, locale and the appropriate emergency units to be dispatched. Determine jurisdiction and notify or transfer calls to other agencies when appropriate, and dispatch emergency equipment and personnel units to locations in response to calls for service. Transmit information and orders to and receive messages from county, city, allied agency and other emergency units; type all radio transmissions received and sent. Make inquiries to local, state and federal national computer systems to obtain information required by deputies in the field or as requested by other law‑enforcement agencies. Read and interpret maps to locate emergency incidents and determine jurisdiction; may respond to an emergency in the field with communications equipment and set up and operate such equipment. Education High school diploma or equivalent (e.g., GED). Experience Completion of all phases of training, including the Public Safety Answering Point position, backup radio and two primary radio channels as a Riverside County Sheriff’s 911 Communications Officer or twelve months in the operation of emergency radio dispatch equipment in a law‑enforcement agency. Certification A valid POST dispatch certification is required. Must upload a copy of POST dispatch certificate with application. Compensation and Incentives 4% per hour worked for Basic POST Certificate 7% per hour worked for Intermediate POST Certificate 12% per hour worked for Advanced POST Certificate Fully paid training Uniforms provided Bilingual pay Night shift differential pay Training officer pay Department wellness resources Potential for advancement and special assignments Shift and Work Conditions Shifts are rotating, including weekends, nights, holidays, irregular hours and overtime. Work is performed in a sedentary, confined, noisy, fast‑paced, and challenging environment. Incumbents wear headsets to answer emergency and non‑emergency calls and view computer displays for prolonged periods of time. Background Check Candidates must pass an extensive background check that may include a polygraph, psychological exam and medical exam. Candidates with ongoing negative contacts with law enforcement will not be considered for hire. Meet the Team The Riverside County Sheriff’s Office has a staff of over 3,600 dedicated men and women who cover an expanse of over 7,300 square miles in southern California. The organization is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self. #J-18808-Ljbffr County of Riverside