Front Office Administrator - Brentwood, TN

Job Description

Job Description

Salary: $38,000

Front Office Administrator

Location:Brentwood, Tennessee

Organization: Synaptic Psych (formerly NeuroScience and TMS Treatment Centers)

Application Link (Please apply on company

site):

AtSynaptic Psych, we believe that optimal brain health is vital to everyones mental wellness journey . Were looking for aFront Office Administratorwho shares our passion for compassionate, evidence-based mental healthcare.

If you're organized, people-centered, and thrive in a mission-driven environmentwed love to meet you.

About the Role

As ourFront Office Administrator, youll be the first face our clients see and a key player in creating a supportive, professional, and welcoming environment. Youll keep the front office running smoothly, support our clinical staff, and ensure every patient interaction reflects our core values ofhope, personalized care, and clinical excellence.

What Youll Do:

• Warmly welcome clients, families, and visitors to the clinic
• Answer phones and emails, and handle front-line communication with professionalism and discretion
• Schedule appointments and manage calendars for multiple clinicians
• Maintain strict patient confidentiality and HIPAA compliance
• Collaborate with clinical and administrative team members to streamline daily operations
• Maintain a clean, efficient, and welcoming environment

Qualifications:

• Bachelors degree in a Human Sciences field(e.g., psychology, social work, health administration)
• Relevant front office or administrative experience, ideally in a behavioral or medical healthcare setting
• Excellent interpersonal skills and the ability to provide calm, compassionate client service
• Strong organizational and multitasking abilities
• Working knowledge of Google Suite (Gmail, Calendar, Docs, Sheets)
• Comfort with learning and using electronic health records (EHR) systems
• A commitment to patient-centered care and upholding the mission of Synaptic Psych

What We Offer:

• A meaningful role in a leading-edge mental health clinic with a strong legacy and a fresh new identity
• Supportive and collaborative workplace culture
• Ongoing opportunities for growth and professional development
• Competitive compensation and benefits (details provided upon offer)

Join us as we continue our mission to providehope,personalized care, andcutting-edge treatmentsto every individual on their mental wellness journey.