Patient Service Rep/Medical Receptionist/Front Office Coordinator
A.P.R., Inc. (AlphaProTemps)
Job Description
Job Description
Job Summary:
We are seeking a Patient Service Representative (PSR) to provide excellent patient service and support front-office operations in an outpatient medical setting. The ideal candidate will have experience with medical insurance, referrals, benefit plans, patient registration, and appointment scheduling . Experience with CS-Link/Epic is highly preferred.
Responsibilities:
- Serve as the primary point of contact for patients in person and by phone.
- Greet patients, address concerns, and escalate issues as appropriate.
- Check patients in and out and collect copayments.
- Provide receipts and reconcile payments.
- Verify patient demographics and insurance information in CS-Link/Epic .
- Schedule appointments and complete patient registration.
- Process and track referrals and authorizations for various insurance types.
- Handle patient and provider correspondence.
- Explain policies, procedures, and services to patients.
- Maintain a clean and sanitized workspace according to department guidelines.
- Perform other duties as assigned.
Required Qualifications
- High School Diploma or GED.
- Flu vaccination required; no exceptions or declinations.
- At least 1 year of recent experience working in an outpatient clinic or medical office.
- Experience with medical insurance, referral processes, and benefit plans .
- Ability to read, understand, and respond to detailed oral and written instructions.
Preferred Qualifications:
- 2+ years of recent Patient Service Representative experience.
- Experience with CS-Link/Epic .
- Understanding of medical terminology .
AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.
Company Description
AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.
Vacancy posted 1 day ago
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