Front Office Coordinator

Overview We are seeking an energetic, organized, and patient-focused Front Office/Scheduling Coordinator to join our orthodontic team in Burbank, CA. This role is perfect for someone who enjoys creating a positive first impression, keeping the day running smoothly, and helping patients feel welcomed and cared for from the moment they contact or enter the practice. Our ideal candidate is professional, friendly, dependable, and excited to be part of a team-centered office culture. We offer a supportive work environment, opportunities to grow, and a competitive benefits package that may include health insurance options, paid time off, paid holidays, and traditional and Roth 401(k) options. If you are looking for a long-term opportunity to make a meaningful impact on patients and teammates, we would love to hear from you. Position Front Office/Scheduling Coordinator Full-time position Monday through Friday schedule Location: Burbank, CA Pay Range: $23-25 per hour, based on experience What You’ll Do Greet patients and families warmly and create a welcoming front office experience Answer incoming calls, respond to voicemails and emails, and provide excellent patient communication Schedule, confirm, and manage patient appointments to help maintain a full and efficient daily schedule Check patients in and out while ensuring information is accurate and up to date Assist patients with basic billing or financial questions and direct them to the appropriate team member when needed Support front office workflows, patient flow, and daily practice operations Partner with teammates to ensure every patient receives a smooth, positive experience Assist with additional administrative duties as requested What We’re Looking For Previous dental or orthodontic front office experience is highly preferred Prior scheduling experience is a plus Friendly, professional, and confident communication skills Strong organization, attention to detail, and ability to multitask in a busy environment Team-first mindset with a willingness to help wherever needed Comfortable using phones, computers, scheduling systems, and office technology Bilingual in Spanish is a plus Why Join Our Team? Positive, team-oriented orthodontic practice culture Opportunity to build meaningful relationships with patients and families Supportive leadership and a collaborative work environment Benefits package may include health insurance options, PTO, paid holidays, and traditional and Roth 401(k) options #J-18808-Ljbffr