Operations Administrator

Operations AdministratorDepartment: People & CultureWork Location: Sunnyvale, CA, 94085Annual Pay Range: $30 - $40 an hour Job Type: Full-time OnsiteOur Company:Founded in 2010, iHealth Labs is dedicated to empowering people to live healthier lives. The company is a leading provider of cloud-connected medical devices, personal health care devices, and home-based tests and is at the forefront of the digital health revolution.In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization from the U.S. Food and Drug Administration for over-the-counter sales. Since then, iHealth has become a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers.iHealth Labs is a leader in digital health solutions with a mission to revolutionize the healthcare industry by making quality health management accessible and affordable for all.Job ResponsibilitiesServe as the first point of contact for guests, visitors, and incoming calls by providing a professional and welcoming front office experience, directing inquiries, and managing communicationsRespond to employee inquiries regarding office operations, workplace resources, equipment, and travel arrangementsManage office supplies by ordering, tracking inventory levels, and ensuring adequate stock for daily operationsCoordinate workspace logistics, including employee seating, meeting room scheduling, and office setup needsOrganize and maintain company records and documentation in both electronic and physical filing systems; ensure accuracy and accessibilityDevelop, maintain, and improve administrative procedures and operational documentation to enhance consistency and efficiencyProvide clerical, administrative, and operational support across the Sunnyvale office to ensure smooth day-to-day operationsIdentify operational inefficiencies and proactively recommend process improvementsManage vendor relationships, including contract and price negotiations with office vendors, service providers, and lease managementManage office-related invoices and billing, including tracking, processing, and follow-ups to ensure timely paymentsCoordinate employee travel arrangements and related logistics as neededPlan and execute internal and external events, including office celebrations, team activities, and conferencesSupport office security by enforcing safety procedures and managing visitor access through the reception areaEnsure compliance with health and safety regulations, company policies, and internal protocolsMaintain physical HIPAA compliance standards within the office environmentManage tenant-related activities, including service requests, vendor coordination, and ongoing communicationCoordinate with the manager and support company property management operations as neededManage and maintain company vehicles, including coordinating DMV registration, scheduling routine maintenance (e.g., oil changes), and ensuring compliance with all vehicle-related requirementsManage swag inventory and distribution, including tracking stock levels, coordinating employee pickup requests, and ordering replenishments as neededOversee all company food orders, including weekly meals and catering for meetings, ensuring efficient planning and executionPerform additional administrative and operational duties as assignedRequirements and skillsBachelor's degree in Business Administration, Operations Management, or related field preferred2+ years of experience in administrative or operations support rolesStrong organizational and multitasking skillsExcellent communication and interpersonal abilitiesProficiency in Microsoft Office (Excel, Word, PowerPoint) and/or CRM/ERP systemsDetail-oriented with strong problem-solving skillsAbility to work independently and in a fast-paced environmentSpanish or Mandarin speaking would be a Plus.Experience with project management tools like Jira is a Plus