SaaS Client Services Manager — 24/7 Support Leader
$100k - $140kGlobal Relay
A leading technology company in New York is seeking a Manager, Client Services to lead their client-facing teams in a fast-paced environment. This role requires strong technical problem solving and leadership experience in SaaS support. The ideal candidate will have at least 10 years in a client-facing role and 5 years in leadership. This position offers a competitive salary ranging from $100,000 to $140,000 and comprehensive benefits. #J-18808-Ljbffr Global Relay
- ...Versana LLC. is seeking an experienced Client Support Manager in New York to lead a team focused on customer satisfaction. In this role, you will... ...experience in customer support, a strong understanding of SaaS products, and excellent communication skills. Join our fast-...Suggested
- Resolution Technologies, Inc. is seeking a Global Manager, IT Support Services to lead their worldwide employee technology support organization. This role involves overseeing the 24/7 Global Service Desk and multiple regional Tech Support teams. Ideal candidates will have...SuggestedWorldwide
- ...with approximately 50%+ travel As our Client Executive, Healthcare SaaS — Strategic Expansion & New Business... ...logos, new buying centers, and new service lines within target health systems... ...relationships Partner with Account Management, Product, Marketing, Implementation,...SuggestedContract workLocal areaRemote workFlexible hours
- ...solutions provider is seeking an experienced Engagement Manager to oversee project implementations for enterprise... ...requires effective project management, solid client relationship skills, and experience with enterprise SaaS implementations. Responsibilities include...Suggested
- Kirkland & Ellis is seeking a Technology Support Manager in New York to oversee day-to-day technology support services in a fast-paced law firm environment. This hands-on leadership... ...role involves managing a team, ensuring 24/7 service coverage, and resolving escalated...Suggested
$96k - $128k
...specialized staffing agency is seeking an experienced Customer Success Manager for a remote position. The ideal candidate will manage a... ...of experience in customer success or account management within a SaaS environment and expertise in ERP-integrated software. The role offers...Remote work$80k - $90k
...Spate is seeking a client-obsessed, detail-oriented Junior Customer Success Manager to join our growing team. This role is ideal for someone who... ...Success, Account Management, client services, or a consultative client-facing SaaS role Demonstrated track record of owning...Casual workWork at officeRemote workWork from homeFlexible hoursShift work$68k - $74k
...Pharmacy LLC is seeking a Customer Success Manager in New York to enhance customer engagement and retention in the hospitality SaaS industry. The role involves managing a customer... ..., and analyzing metrics to improve service delivery. Ideal candidates will have 2+ years...Remote work- ...company specializing in AI is seeking a Customer Success Manager to oversee post-sales client engagements. In this fully remote role, candidates will manage... ...in the US and Canada. An ideal applicant will have SaaS experience, strong problem-solving skills, and a relevant...Remote work
$80k - $90k
...Intelligence Research Inc. is looking for a highly driven Customer Success Manager to join their Sales team in the United States. This role... ...Gas sector. The ideal candidate will have 5+ years of B2B and SaaS sales experience, with proven ability to meet targets. The...- ...technology company is seeking a Customer Success Manager to manage customer relationships and... ...industry. The role involves timely support, proactive monitoring for churn risks, and... ...for upsell opportunities. Candidates with SaaS experience and strong communication skills...Remote work
- ...A leading SaaS firm in the United States is looking for a Customer Success Manager to oversee customer retention and enhance client relationships. The ideal candidate has over 3 years of experience in customer management, preferably in a SaaS environment. Responsibilities...
- ...A leading software provider for carbon management is looking for an Engagement Manager to manage... ...(SAF). This remote role involves guiding clients in utilizing the Chooose platform... ...experience, preferably in carbon markets or SaaS implementation. The position requires excellent...Remote work
$70k - $90k
...A leading B2B SaaS company seeks a Customer Success Manager to manage key client relationships, ensuring adoption and satisfaction. This remote role is open to New York-based applicants only, offering a competitive salary of $70,000–$90,000/year. Responsibilities include...Remote workFlexible hours- ...growing AI training company is looking for a Customer Success Manager to manage client relationships, ensure customer adoption, retention, and... ...have over 6 years of customer-facing experience, ideally in SaaS, and be comfortable working with CRM and analytics tools. This...Remote work
- ...A fast-growing SaaS company is seeking a Customer Success Manager to play a key role in client retention and satisfaction. The role involves onboarding new clients, understanding... ...their business goals, and proactively supporting their use of the platform. Ideal candidates...Full timeRemote work
$100k - $125k
...Chartbeat is seeking a Customer Success Manager to ensure high levels of customer satisfaction and retention for the FatTail customer base... ...over 10 years of experience in customer success within a B2B SaaS context, strong communication skills, and familiarity with customer...$80k - $120k
...driven, and resourceful Customer Success Manager to help our customers get the most out of... ...account-facing role, ideally at a fast-moving SaaS or fintech startup. Background in... ...tools used by ecommerce brands. Experience supporting customers at scale — and building strong,...Full timeShift work- ...seeking an experienced Customer Success Manager to join their Agent Success team. This role... ...-facing technical roles within B2B SaaS environments. Decagon offers a competitive... ...compensation structure and a range of benefits aimed at supporting your well-being. #J-18808-Ljbffr...
- ...firm is seeking a Customer Success Manager to enhance relationships with clients in the legal and cybersecurity sectors... ...management, particularly within SaaS. This remote position offers the opportunity... ...while benefiting from a robust support network and social events...Remote work
- ...SafelyYou is seeking a Clinical Success Manager located in the United States to manage customer... ...success, preferably in a healthcare SaaS startup. Responsibilities include managing... ..., facilitating communication, and supporting community training. Join us to make a difference...Remote work
- ...leading recruiting firm in the USA is seeking a Client Partner (VP, AVP) to enhance customer success and retention. The role involves managing key client relationships, driving account... ...ensuring maximum value from the company's SaaS products. Candidates should have a strong...
$200k - $300k
...Customer Success to drive strategic initiatives for a multi-9-figure customer portfolio. The role requires extensive experience in SaaS leadership, with a focus on optimizing customer journeys and building long-term value. Successful candidates will have a proven track...$120k - $170k
...company in New York, NY, is seeking a Customer Success Account Manager to drive revenue and expand relationships within healthcare organizations... .... The ideal candidate will have a minimum of 5 years of SaaS sales experience, a strong consultative sales skillset, and proven...- ...construction company is seeking a Customer Success Manager II to enhance customer relationships and... .... This role involves addressing client needs, resolving issues, and collaborating... ...have experience in customer success and SaaS, along with strong communication skills....Remote work
$100k - $120k
...Retention Manager Live events are fun.... ...experiences with clients, prospects, partners... ...-leading software supports everything from invitations... ...a quota-carrying SaaS revenue role (... ..., or enterprise services is a plus TicketManager... ...with senior leaders across...Contract workWork at officeMonday to Friday- altshare is hiring a Customer Success Manager to enhance customer engagement and satisfaction in the US market. The role involves managing... ...in Customer Success or Account Management, preferably in SaaS, and possess strong communication skills. This remote position requires...Remote job
- ...prominent automotive technology firm is seeking a Customer Success Manager to join their remote team. The ideal candidate will have over two years of customer success experience within a B2B Automotive SaaS context and a strong competency in data-driven decision-making....Remote work
- ...A fast-growing SaaS company is seeking a Customer Success Manager to manage the entire customer lifecycle, from onboarding to long-term growth. The role emphasizes customer advocacy and technical guidance. Candidates should have 4-6 years of experience in customer success...Remote work
- ...growing fintech startup in New York is seeking a Customer Success Manager to manage relationships with banks, credit unions, and fintechs.... ...should have 3–6 years of relevant experience in a B2B SaaS environment and a passion for enhancing customer experiences. #J...
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