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SaaS Client Services Manager — 24/7 Support Leader

$100k - $140k

Global Relay

A leading technology company in New York is seeking a Manager, Client Services to lead their client-facing teams in a fast-paced environment. This role requires strong technical problem solving and leadership experience in SaaS support. The ideal candidate will have at least 10 years in a client-facing role and 5 years in leadership. This position offers a competitive salary ranging from $100,000 to $140,000 and comprehensive benefits. #J-18808-Ljbffr Global Relay

Vacancy posted 5 hours ago
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