SaaS Client Services Manager — 24/7 Support Leader
$100k - $140kGlobal Relay
A leading technology company in New York is seeking a Manager, Client Services to lead their client-facing teams in a fast-paced environment. This role requires strong technical problem solving and leadership experience in SaaS support. The ideal candidate will have at least 10 years in a client-facing role and 5 years in leadership. This position offers a competitive salary ranging from $100,000 to $140,000 and comprehensive benefits. #J-18808-Ljbffr Global Relay
- HungerRush is seeking a Technical Support Manager to lead a team of Technical Support... ...inbound calls and emails on a 24/7 schedule. You will drive performance... ...improvements to deliver excellent customer service. Reporting to the Operations Leader, you will develop SOPs, monitor...Suggested
- A leading IT training platform is seeking a Customer Support Manager to oversee operations for its global SaaS customer base. The ideal candidate will have over five years of customer-facing experience, including two years in SaaS support, and strong hands-on management...SuggestedFlexible hours
- ...Bilingual Customer Success Manager in the USA (SaaS Product Vertical) New York... ...Success Manager for our client focused on driving digital... ...success team is to provide support for customers as they transition... ...overall customer service, and ensuring that your customers...Suggested
$70k - $90k
A leading B2B SaaS company seeks a Customer Success Manager to manage key client relationships, ensuring adoption and satisfaction. This remote role is open to New York-based applicants only, offering a competitive salary of $70,000-$90,000/year. Responsibilities include...SuggestedRemote jobFlexible hours$110k - $140k
Customer Success Manager - Healthcare SaaS - $110-140K Base + 20% Bonus - Remote - 5.0 Glassdoor Customer... ...within their existing hospital client base. You will manage $1.5-2.5M in ARR... ...insurance verification, and patient financial services MUST have credible experience working...SuggestedRemote jobFull timeWork at officeWork from homeHome officeFlexible hours$80k - $90k
...Intelligence Research Inc. is looking for a highly driven Customer Success Manager to join their Sales team in the United States. This role... ...Gas sector. The ideal candidate will have 5+ years of B2B and SaaS sales experience, with proven ability to meet targets. The...$60 - $80 per hour
Customer Success Manager - Patent/Legal SaaS - $80K+ Bonus - 4.1 Glassdoor - IP... ...metro area. Solution Our client is a provider of USPTO patent... ...for customer success, service, support. * Our customer retention... ...improved by 30% since the new leader joined the company, and this...Full timeLive inRemote workWork from homeHome officeFlexible hours- jrni is seeking a Customer Success Manager to implement and scale our enterprise SaaS platform for large customers,... ...opportunities while collaborating with support, marketing and sales to ensure... ...to expansion and ensuring top-tier service for #J-18808-Ljbffr jrni
- A technology company is seeking a Client Success Manager to enhance customer relationships and drive platform adoption. This remote role emphasizes... ...with clients, leveraging strong communication and B2B SaaS experience. Ideal candidates have over 3 years in a similar...Remote jobFlexible hours
- Strategic Recruiting is looking for a Customer Success Manager who will act as a trusted advisor throughout the... ...product adoption and managing renewals, ensuring long-term client retention on an AI-powered B2B SaaS platform. The ideal candidate will have 2 to 5 years of...
- ...company specializing in AI is seeking a Customer Success Manager to oversee post-sales client engagements. In this fully remote role, candidates will manage... ...in the US and Canada. An ideal applicant will have SaaS experience, strong problem-solving skills, and a relevant...Remote job
$130k - $165k
...Health, based in New York City, seeks an Engagement Manager to oversee enterprise life sciences client relationships. This role involves managing complex projects... ...members. Ideal candidates will have 5-8+ years in SaaS delivery or account management, a strong executive...$75k - $85k
Itlearn360 is seeking a Remote Customer Success Manager to enhance client relationships and ensure the successful utilization of our services. This role requires expertise in B2B SaaS environments and strong communication skills. The successful candidate will craft success...Remote jobFlexible hours$150k - $180k
Technical Engagement Manager / Account Manager (AI / SaaS) New York, NY About Us: EvolutionIQ... ...role in the delivery of client solutions to Fortune 1000... ...carriers. You will support critical deployment, change... ...quality technical & business service delivery for a select group...Temporary workWork at officeFlexible hours- Elsevier’s Clinical Solutions sales team seeks a Sales Account Manager to manage a Northeastern US portfolio, driving renewals, expansions, and adoption of SaaS healthcare solutions across hospitals and health systems. You will build trusted relationships with clinical,...
$300 per month
...Operating System for the home services industry and is backed... ...without the need for 24/7 live staffing. We... ...A strong executor: You manage a portfolio of complex,... ...based ~5-7+ years in B2B SaaS Customer Success with a... ...accounts (10-30 clients max) ~ Experience managing...Work at officeNight shift$60k - $67.5k
...is looking for a Customer Success Manager to foster relationships with clients and ensure customer satisfaction.... ...The ideal candidate will have B2B SaaS experience and polished communication... ...comprehensive benefits. Join a supportive environment that values innovation...$60k - $80k
A leading customer support provider is seeking a Customer Support Manager to lead a remote team across the United States. This role involves managing daily operations... ...team members, and ensuring top-notch customer service. With 5+ years of customer support experience and...Remote job$90k - $100k
...Customer Success Manager Job Type: Full-Time, Permanent... ...engage HCPs and their support teams with authority... ...providing senior leaders and frontline managers... ...enterprise and mid-market clients. Your main... ...engagement Work with Services team to effectively Onboarding...Permanent employmentFull timeRemote workWork from homeFlexible hours- ...commercial partner, the Account Manager is responsible for securing... ...rigorous CRM documentation to support account planning, forecasting,... ...teams to ensure our roadmap and services fuel commercial expansion and... ...driving revenue expansion in SaaS, ideally in a Data Platform or...Full timeRemote workWork from homeHome officeFlexible hours3 days per week
$90k - $120k
...is the first new platform to manage corporate cash and liquidity in... ...stablecoins converge to deliver 24/7 programmable liquidity at... ...customers as we build product, service models, and continually improve... ...similar customer-facing role in SaaS Demonstrated ability to...Remote workHome officeFlexible hours$149k - $175k
Gong is seeking an Engagement Manager on their Professional Services team in New York City. You will manage successful engagements for Gong customers, ensuring they are satisfied and well-supported throughout the engagement lifecycle. The ideal candidate will have extensive...Full timeFlexible hours$80k - $110k
A leading healthcare technology firm is seeking an RCM Client Success Manager to support clients in their post-go-live journey. This role combines clinical expertise with strategic client management to ensure successful outcomes. The ideal candidate will possess an active...Remote jobFlexible hours- Gong.io is seeking an Engagement Manager for their Professional Services team in Salt Lake City to manage successful customer engagements. You will oversee... ...and implement strategies for Gong's enterprise clients. The ideal candidate will have 6+ years of project management...
- Account Executive, AI SaaS | Onsite in New York, NY | Local Candidates... ...considered.About the RoleOur client is looking for a hands-on... ...buyers, including product leaders, engineering leaders, CMOs, revenue... ..., negotiation, pipeline management, and forecasting skillsPrior...Contract workWork at officeLocal areaRemote workRelocation
$100k - $230k
...WPP Open, to help our clients navigate change, capture... ...expanding our WPP Open SaaS offering — and looking... ...opportunities.Own the Sales Cycle: Manage the entire sales... ...Marketing operational leaders, and key decision-... ...deal cyclesLeverage Team Support: Partner with your virtual...Contract workWork at officeLocal area- A technology firm in New York is seeking a Technical Engagement Manager to oversee client project delivery and ensure operational success. The role requires at least 3 years of experience in project management and strong communication skills. The ideal candidate will balance...Flexible hours
- ...a Head of Customer Success to design, lead, and scale a CS function. You will own relationships with our most strategic enterprise clients, build scalable processes, and drive renewals and expansions. Remote work is available, with a focus on global coverage. You will implement...Remote job
- Singular is seeking a Customer Success Manager to work remotely with customers and trial users to maximize value from our marketing analytics platform. The role is based in Berlin or Spain and focuses on adoption, retention, and cross-functional collaboration. You will...Remote job
- ...looking for an experienced Client Support Manager who is eager to make a meaningful... ...client issues within agreed service levels, establishing best... ...• Experience supporting a SaaS product in a technical support... ...priorities • Hands-on leader who can balance team management...Work at office
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