SaaS Client Services Manager — 24/7 Support Leader
$100k - $140kGlobal Relay
A leading technology company in New York is seeking a Manager, Client Services to lead their client-facing teams in a fast-paced environment. This role requires strong technical problem solving and leadership experience in SaaS support. The ideal candidate will have at least 10 years in a client-facing role and 5 years in leadership. This position offers a competitive salary ranging from $100,000 to $140,000 and comprehensive benefits. #J-18808-Ljbffr Global Relay
Vacancy posted 19 hours ago
Similar jobs that could be interesting for youBased on the SaaS Client Services Manager — 24/7 Support Leader in New York, NY vacancy
- Resolution Technologies, Inc. is seeking a Global Manager, IT Support Services to lead their worldwide employee technology support organization. This role involves overseeing the 24/7 Global Service Desk and multiple regional Tech Support teams. Ideal candidates will have...SuggestedWorldwide
$80k - $90k
...Spate is seeking a client-obsessed, detail-oriented Junior Customer Success Manager to join our growing team. This role is ideal for someone who... ...Success, Account Management, client services, or a consultative client-facing SaaS role ~ Demonstrated track record of owning...SuggestedCasual workWork at officeRemote workWork from homeFlexible hoursShift workSPATE
New York, NY4 days ago- Kirkland & Ellis is seeking a Technology Support Manager in New York to oversee day-to-day technology support services in a fast-paced law firm environment. This hands-on leadership... ...role involves managing a team, ensuring 24/7 service coverage, and resolving escalated...Suggested
- A leading IT training platform is seeking a Customer Support Manager to oversee operations for its global SaaS customer base. The ideal candidate will have over five years of customer-facing experience, including two years in SaaS support, and strong hands-on management...SuggestedFlexible hours
- ...with approximately 50%+ travel As our Client Executive, Healthcare SaaS — Strategic Expansion & New Business... ...logos, new buying centers, and new service lines within target health systems... ...relationships Partner with Account Management, Product, Marketing, Implementation,...SuggestedContract workLocal areaRemote workFlexible hours
- ...solutions provider is seeking an experienced Engagement Manager to oversee project implementations for enterprise... ...requires effective project management, solid client relationship skills, and experience with enterprise SaaS implementations. Responsibilities include...
$100k - $140k
...is seeking a Strategic Customer Success Manager to oversee high-value Enterprise and Strategic... ...requires a proactive approach to ensure client retention and advocacy through strong... ...candidate will have at least 3 years of B2B SaaS experience, proven success in managing...Remote job$70k - $90k
A leading B2B SaaS company seeks a Customer Success Manager to manage key client relationships, ensuring adoption and satisfaction. This remote role is open to New York-based applicants only, offering a competitive salary of $70,000-$90,000/year. Responsibilities include...Remote jobFlexible hours$110k - $140k
Customer Success Manager - Healthcare SaaS - $110-140K Base + 20% Bonus - Remote - 5.0 Glassdoor Customer... ...within their existing hospital client base. You will manage $1.5-2.5M in ARR... ...insurance verification, and patient financial services MUST have credible experience working...Remote jobFull timeWork at officeWork from homeHome officeFlexible hours$120k - $155k
Sage is looking for a Senior Client Success Manager to own client relationships with regional leaders. This role involves guiding customers through the post‑sales lifecycle... .... The ideal candidate will have a strong SaaS background, at least five years in client success...- ...technology company is seeking a Customer Success Manager to manage customer relationships and... ...industry. The role involves timely support, proactive monitoring for churn risks, and... ...for upsell opportunities. Candidates with SaaS experience and strong communication skills...Remote job
- A technology company is seeking a Client Success Manager to enhance customer relationships and drive platform adoption. This remote role emphasizes... ...with clients, leveraging strong communication and B2B SaaS experience. Ideal candidates have over 3 years in a similar...Remote jobFlexible hours
- ...company specializing in AI is seeking a Customer Success Manager to oversee post-sales client engagements. In this fully remote role, candidates will manage... ...in the US and Canada. An ideal applicant will have SaaS experience, strong problem-solving skills, and a relevant...Remote job
- ...and offers a flexible, supportive culture. Join HappyCo... ...multifamily property management to improve their operations... ...a book of multifamily SaaS customers with... ...with: Product Support Services RevOps / Analytics Document... ...Management, or Client Services in a SaaS environment...Remote workHome officeFlexible hours
$80k - $90k
...Intelligence Research Inc. is looking for a highly driven Customer Success Manager to join their Sales team in the United States. This role... ...Gas sector. The ideal candidate will have 5+ years of B2B and SaaS sales experience, with proven ability to meet targets. The...$60 - $80 per hour
Customer Success Manager - Patent/Legal SaaS - $80K+ Bonus - 4.1 Glassdoor - IP... ...metro area. Solution Our client is a provider of USPTO patent... ...for customer success, service, support. * Our customer retention... ...improved by 30% since the new leader joined the company, and this...Full timeLive inRemote workWork from homeHome officeFlexible hours- A leading software provider for carbon management is looking for an Engagement Manager to manage... ...(SAF). This remote role involves guiding clients in utilizing the Chooose platform... ...experience, preferably in carbon markets or SaaS implementation. The position requires excellent...Remote job
$150k - $175k
...Technical Engagement Manager / Account Manager (AI / SaaS) Join to apply for the Technical... ...role in the delivery of client solutions to Fortune 1000... ...Insurance carriers. You will support critical deployment,... ...quality technical & business service delivery for a select group...Full timeTemporary workWork at officeHome officeFlexible hoursEvolutionIQ
New York, NY4 days ago$99k - $150k
...owning the full sales cycle and aligning solutions with customer ROI. This role requires strong communication skills and a record of B2B SaaS sales. Additionally, you will enjoy a competitive salary between $99,000 and $150,000, along with benefits and bonuses. The position...Work at office- ...construction company is seeking a Customer Success Manager II to enhance customer relationships and... .... This role involves addressing client needs, resolving issues, and collaborating... ...have experience in customer success and SaaS, along with strong communication skills....Remote job
$120k - $145k
C8 Health Inc. is looking for a Customer Success Manager to join their team. This role involves onboarding new customers, ensuring user... ...managing key accounts. Ideal candidates will have 3+ years in B2B SaaS within the healthcare field. The position offers a remote work...Remote job$75k - $85k
Itlearn360 is seeking a Remote Customer Success Manager to enhance client relationships and ensure the successful utilization of our services. This role requires expertise in B2B SaaS environments and strong communication skills. The successful candidate will craft success...Remote jobFlexible hours$93k - $119k
A leading fashion technology firm in New York is seeking a Client Success Manager to oversee the health, retention, and growth of client accounts... ...of experience in account management, ideally within the B2B SaaS or E-commerce sectors. This role offers a competitive salary...- ...inc is looking for a Customer Success Manager to enhance the experience of finance and accounts receivable leaders. This role involves managing client relationships, resolving issues, and ensuring... ...in customer success at a B2B SaaS company, with a focus on data-driven outcomes...
- ...Customer Success Support Associate & Executive Assistant (B2B SaaS) Prompt is revolutionizing healthcare... ...provide a best-in-class service experience. This role... ...duties related to client success projects and... ...Providing assistance to management team members and executives...Work at officeRemote workFlexible hoursWeekend work
- Rippling in New York seeks an Account Manager for their SMB segment. You will oversee a portfolio... .... Responsibilities include engaging clients, managing renewals, and consulting on... ...needs. The ideal candidate has 3+ years of SaaS experience, excellent communication skills...
- A leading automation platform provider is seeking a Client Account Manager to own the post-sale lifecycle for law firm clients. This remote role... ...of Account Management or Customer Success experience in SaaS. The Manager will develop client relationships, execute growth...Remote job
- ...legal tech startup is looking for a Customer Success/Account Manager to enhance client satisfaction and foster long-term relationships. This role... .... Ideal candidates will have experience in legal tech or SaaS, strong communication skills, and adaptability in a fast-paced...Remote job
$300 per month
...the AI dispatcher for the home services industry, transforming how... ...experience without the need for 24/7 live staffing. We unify our customers... .... A strong executor: You manage a portfolio of complex, multi-... ...-based ~3-10 years in B2B SaaS Customer Success with a 3M+...Work at officeNight shiftProbook
New York, NY4 days ago$95k - $110k
...Senior Customer Success Manager, you are the strategic... ...Strategic customers in a SaaS or technology... ...-stakeholder sales and service environment. Technically... ...development opportunities supported through the Trustpilot... ...4% of your base salary 24/7 Employee Assistance Plan...Work at officeFlexible hoursTrustpilot
New York, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Client Services Manager — 24/7 Support Leader. Be the first to apply!
Related searches
- member engagement manager New York, NY
- senior engagement manager New York, NY
- client engagement manager New York, NY
- client service account manager New York, NY
- client development director New York, NY
- client account executive New York, NY
- senior client services manager New York, NY
- client executive New York, NY
- client services supervisor New York, NY
- engagement manager New York, NY