National Account Manager (Direct Data Center Relationships Required)

Job Description

Shermco Industries:

Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service. Shermco is ISO certified, a member of EASA, AWEA, PEARL and is accredited by NETA, PEV, SKF & ANAB. Shermco Industries is a founding member of NETA and has one of the largest field services divisions in the industry.

Position Summary:

The National Account Manager builds long-term, high-level relationships with a Shermco’s most vital clients in the data center segment. This position requires you to have existing relationshipd directly with hyperscalers and or colocation data centers. You will act as the primary point of contact and strategic advisor, responsible for driving revenue growth, identifying up-sell opportunities, ensuring high satisfaction, and negotiating contracts to maximize client retention and value.

Key Responsibilities:

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• Strategic Relationship Management: Establishing trust with key stakeholders to secure long-term partnerships.
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• Customer Advocacy & Growth: Understanding client needs to propose solutions that ensure their success and expand account value.
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• Internal Liaison: Serving as the key link between clients and internal teams (marketing, sales, support) to meet deadlines.
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• Contract Negotiation & Forecasting: Negotiating contracts, managing budgets, and preparing regular reports on account progress.
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• Problem Resolution: Acting as the first point of escalation to solve issues and maintain satisfaction.
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• Executive Interaction: Hold meetings with c-level executives externally and internally
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Required Skills and Qualifications:

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• Proven experience as a Key, National, Regional or Strategic Account Manager
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• Experience selling electrical or engineering related services or related
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• Direct relationships with colo data centers or hyperscaler data centers
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• Education: Bachelor’s degree in Business Administration, Marketing, or relevant field.
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• Communication & Negotiation: Excellent interpersonal skills with the ability to build rapport and negotiate effectively.
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• Analytical Skills: Proficiency in analyzing sales data and tracking KPIs to inform strategies.
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• Tools: Experience with CRM software (e.g., Salesforce) and Microsoft Office Suite.
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Key Competencies:

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• Goal-Oriented: Focused on reaching sales targets and expanding company revenue.
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• Strategic Planning: Ability to create long-term account strategies.
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• Multitasking: Managing multiple high-value accounts simultaneously.
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• Executive Presence: Able to interface with executives effectively and confidently.
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