Website Analyst (Hybrid Option)

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California's health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!


About this Role:
The Website Content Designer plays a key role in shaping the information Californians rely on when seeking health care guidance from DHCS. As part of the Digital Media Section's web team within the Office of Communications, you will design, write, and maintain clear, accessible, user-focused content on the DHCS public website.


Most of your daily work will center on content design:

• Writing and editing content using plain language

• Improving page structure and usability

• Collaborating with program staff to translate complex information into content the public can understand

• Ensuring accessibility and consistency across DHCS webpages

• Building and updating pages within the department's content management system

You will also support DHCS' transparency initiatives, including maintaining content required under federal regulations such as the CMS Final Rule. These updates are important to DHCS' public obligations and fit naturally into the team's broader responsibility to publish accurate, high-quality health information.


This position is an excellent fit for someone who loves crafting clear content, is curious about how websites work, and enjoys exploring tools, plugins, and CMS features to contin uously improve the website.

Have questions and/or need assistance? Contact View email address on click.appcast.io , we are here to help walk you through the state hiring process!

This classification was previously known as the Associate Governmental Program Analyst classification and is now referred to as the Analyst II classification, effective January 1, 2026. *See the impacted classifications here .


You will find additional information about the job in the Duty Statement .

Working Conditions
Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.


Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ANALYST II
• ANALYST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-524179


Position #(s):
803-050-5393-XXX

Working Title:
Website Analyst (Hybrid Option)


Classification:
ANALYST II $6,031.00 - $7,775.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


Shall Consider:
ANALYST I
$3,861.00 - $6,464.00


# of Positions:
Multiple


Work Location:
Sacramento County


Telework:
Hybrid


Job Type:
Permanent, Full Time


Department Information DHCS' purpose is to provide equitable access to quality
health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and
talented, committed employees. We work hard every day to fulfill
our vital responsibility to support the delivery of quality health care
to Californians. DHCS is committed to addressing disparities
within our organization and in our communities through efforts
toward greater diversity, equity, and inclusion. This is
accomplished, in part, by a commitment toward employing a
diverse workforce that reflects the many communities we serve,
and by promoting and enforcing equal employment opportunity.
Take a look at some of DHCS' recent projects and happenings
that our Department has accomplished in the DHCS Newsroom .


Department Website:


Special Requirements Simple Application Steps

If you are interested in this position, complete the following simple steps:

1. Review the education and experience minimum qualifications (MQ) for the Analyst Series . See the Minimum Requirements section above.
2. Complete the statement of qualifications and the state application by clicking "Apply Now" above. See below for detailed application instructions.
3. Submit your application package with all required documents, which include the statement of qualifications -see the "Required Application Package Documents" section below.
4. Once you have applied, take the Analyst I / Analyst II Examination.


If using education to meet classification MQ pattern:


Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.


Statement of Qualifications Requirement Section


Applicants must submit a Statement of Qualifications (SOQ) as part of their application package. The SOQ is a narrative discussion in which applicants demonstrate how their background and experience prepare them for this role. Resumes and cover letters do not replace the SOQ. Applicants who fail to submit an SOQ may not be considered.


Formatting Requirements


Please submit a document that is no longer than three pages, double spaced, in 12 point Courier New font, with numbered responses and your full name and Job Control Number at the top of each page.


SOQ Questions


1. Describe your experience creating or improving public facing content. Include the types of audiences you supported and the tools or processes you used.

2. Explain a time when you worked with subject matter experts (SMEs) or program staff to turn complex or technical information into content the public could easily understand. What was your role, and what was your approach?

3. Describe your experience working in content management systems (CMS), such as WordPress, SharePoint, Sitecore, or others. Include any examples of building pages, updating layouts, managing components, or supporting large websites.

4. Describe a time when you learned or explored a new feature, setting, or workflow in a content management system or digital tool to help improve content quality, fix a display or formatting issue, or make your publishing process more efficient. What motivated you to explore it, and what did you learn?


Candidates who do not complete and submit an SOQ may not be considered for this position.


Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/24/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


Department of Health Care Services
Mailing
Attn: Certification Technician
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


Department of Health Care Services
Drop-Off


1501 Capitol Avenue, Suite 71.1501


Sacramento , CA 95814


08:00 AM - 05:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Refer to the Statement of Qualifications Requirement Section for instructions.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


Along with evaluating each candidate's education and experience, DHCS will use the following factors to competitively assess applicants:


Content & Communication Skills

• Ability to write and edit clear, user - focused content for public audiences
• Experience applying plain language and accessibility principles
• Skill in organizing complex information into intuitive layouts and page structures
• Strong attention to detail and ability to manage multiple projects and deadlines

Technical & CMS Skills

• Experience working in a content management system
• WordPress experience is highly desirable, including comfort with themes, plugins, troubleshooting, or workflow improvements
• Curiosity and initiative in exploring tools or features that make web content more accurate, accessible, or efficient
• Ability to identify and resolve display, formatting, or structural issues in web content

Collaboration & Transparency Work

• Ability to work with subject matter experts to gather, interpret, and publish information
• Interest in supporting DHCS' federal transparency responsibilities, including CMS Final Rule updates
• Strong communication and partnership-building skills with technical and non - technical staff

Benefits
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary .


DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.


We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link . This survey is not required to be considered for this position.


Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website:
Human Resources Contact:
Irene Perez
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Hiring Unit Contact:
Yen Le
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Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
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California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Telework & Salary Information
Telework


This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS' Telework Program and Government Code sections 14200 - 14203. Telework is available to California residents, and proof of residency may be required.

Beginning July 1, 2026, pursuant to Executive Order N-22-25 issued March 3, 2025, and California Department of Human Resources (CalHR) Statewide Guidance issued March 5, 2025, DHCS team members generally will be required to report in-person a minimum of four days per week unless exempted/excepted.


The DHCS office location for this position is: 1501 Capitol Ave, Sacramento, CA 95814.


Personal Leave Program (PLP) 2025 Agreement

Salary : Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position's associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Additional Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.


Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.


Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the "Examination(s) or Job Title(s), For Which You Are Applying" section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.


If applying electronically, please note that CalCareers no longer allows appants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Sectioat View email address on click.appcast.io For all other questions regarding your CalCareer account, please contact CalHR's CalCareers Unit at View phone number on click.appcast.io or View email address on click.appcast.io .


Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.