Product Manager

Role Description

We’re trailblazers in remote work technology—building powerful, flexible solutions that empower everyone to live their best life, both at work and beyond. With us, you’ll have the opportunity to chart new paths and help redefine how the world works. For us, AI isn’t just a buzzword; it’s a tool we use to deliver real, practical value to our customers and teams. We focus on solving meaningful problems, not just adding features for the sake of using AI. Here, growth takes many forms: you can expand your skills, take on new challenges, lead initiatives, and explore creative ideas. Join a GoTo product team and play a key role in transforming the workplace for millions of users worldwide—your work will truly make a difference.

• Product Strategy & Roadmap: Own and develop the short and long-term product vision, aligning cloud and data platform features with company needs and customer requirements.
• Technical Partnerships: Collaborate with data engineering, DevOps, and infrastructure teams on AWS and Databricks initiatives. Leverage your knowledge of infrastructure-as-code, CI/CD, and cloud best practices in product decisions.
• Product Requirements & Delivery: Gather requirements, write user stories, and drive execution for features that empower analytics, governance, and data-driven automation.
• Platform Operations: Work with technical leads to improve reliability, observability, security, and cost efficiency of the data platform. Prioritize enhancements to networking, IAM, pipeline optimization, and compliance.
• Customer & Stakeholder Focus: Deeply understand user needs and translate them into actionable product roadmap items. Champion product discovery, stakeholder engagement, and clear communication with technical and non-technical teams.
• Results & Metrics: Define and measure impact through platform usage, performance, adoption, and operational efficiency metrics.
• Team Mentorship: Coach and develop product team members, supporting a high-performance and growth-oriented culture.

Qualifications

• 5+ years’ experience in product management or owning platform/data infrastructure, ideally with cloud-based and/or analytics products.
• Experience launching products/features for data platforms (AWS, Databricks, data lakes, ETL pipelines, or equivalent technologies).
• Strong technical literacy: capable of meaningful discussion with engineers on subjects like infrastructure-as-code (Terraform/CloudFormation), cloud security/IAM, CI/CD, and data cost optimization.
• Proven success translating complex requirements into actionable roadmap and partnering with engineering to deliver measurable outcomes.
• Experience in large-scale SaaS, platform tools, or high-volume data environments.
• Bachelor’s or master’s in computer science, Engineering, Business, or related field, or equivalent practical experience.

Requirements

• Hands-on familiarity with Databricks (Delta Lake, Jobs, performance tuning, etc.) or similar platforms.
• Experience with Kubernetes/EKS, Spark, orchestration frameworks, and observability tools from a product perspective.
• Previous work with global or distributed teams.

Benefits

• Comprehensive health benefits, life and disability insurance, and fertility and family-forming support program.
• Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days.
• Tuition and reading reimbursement programs to support your continuous learning and professional growth.
• Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching.
• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.
• GoTo performance bonus program to celebrate your impact and contributions.
• Monthly remote work stipend to support your home office expenses.