Customer Success Leader — Drive Adoption, ROI & Renewals
Augment CXM
Augment CXM in San Francisco is seeking a Customer Success Manager to drive customer satisfaction and product adoption. You will collaborate with internal teams to ensure exceptional client experiences while establishing metrics that inform strategic decisions. The ideal candidate will have over 5 years in customer success roles, preferably with Fortune 500 clients. Enjoy a comprehensive health benefits package and an unlimited vacation policy within a vibrant team culture. #J-18808-Ljbffr Augment CXM
$140k - $190k
...San Francisco is seeking a passionate Customer Success professional to manage relationships with... ...-facing experience, specializing in driving customer value and retention. Responsibilities... ...key relationships, managing renewals, and collaborating with cross-functional...SuggestedFlexible hours- A leading analytics firm based in California seeks a Customer Success Lead to foster relationships with clients and maximize the value they derive from the platforms. This role involves driving adoption, building playbooks for engagement, and serving as the key point of...SuggestedFlexible hours
- Rootly is seeking a Customer Success Manager to empower customers in utilizing our incident management platform effectively. The ideal candidate has experience in customer-facing roles, especially within SaaS environments, and will ensure customers derive maximum value...Suggested
$150.1k - $227k
...duplicating efforts. Job Category Customer Success Job Details About Salesforce... ..., where humans with agents drive customer success together.... ...priorities, platform adoption, and long-term value realization... ...Experience with adoption and renewal motions in a multi-product...Suggested$205k - $265k
Juicebox is seeking a Customer Success Manager in San Francisco to own customer relationships and drive measurable outcomes across onboarding, adoption, and renewal processes. As a key player in a high-growth SaaS environment, you will serve as an advisor and enable AI...SuggestedBase plus commission- Hover is seeking a Customer Success Manager in San Francisco to manage onboarding and guide mid-market customers through the product adoption process. You will be responsible for ensuring customer satisfaction and retention. The ideal candidate has over three years of...
$140k - $180k
...Opportunity We're looking for a Customer Success & Growth Lead to own the... ...value from SnapMagic, driving renewals and expansion, and building... ...to-end, from onboarding and adoption through renewal and expansion... ...and account growth, build ROI-driven business cases, and...Work at officeFlexible hours3 days per week- ...Customer Success Lead Department: Sales & Service Employment Type: Full... ...customers from onboarding through renewals and expansions while... ...lockstep. Key Responsibilities Drive adoption, retention and growth : You’... ...onboarding and ensuring maximum ROI, you will be the go-to...Full timeWork at office
- ...client cases and/or customers , Individuals with... ...involves As a Customer Success Manager you’ll play... ...clients not only adopt but also derive... ...Process Creation: Drive scalability in the... ...satisfaction and high ROI , Advocacy and Engagement... ...readiness for renewal and expansion opportunities...
$130k - $160k
Nimble is seeking a Strategic Customer Success Manager in San Francisco. The role is crucial for driving customer adoption, retention, and expansion across enterprise accounts. You'll connect customer needs with Nimble's technical solutions and manage complex relationships...$175k - $210k
...About The Role The Customer Marketing Lead will be responsible... ..., and email campaigns to drive up-sell/cross-sell and renewal pipeline generation goals... ...effectiveness and ROI of customer engagement efforts... ...on goals Ability to successfully prioritize, balance multiple...- ...platform for sales teams, seeks a Lead Customer Success Manager to act as a trusted... ..., Marketing, and Operations leaders within enterprise customers. You... ...Marketing to enable cross‑functional adoption, identify champions, and drive renewals. #J-18808-Ljbffr People.ai Inc.
- ...San Francisco is seeking a Manager of Customer Success to lead and scale the SMB CS team. Each... ...~150 accounts, handling onboarding, adoption, renewals, and upsells in a high-velocity, data-... ...team, design systems and playbooks to drive retention and expansion, set performance...
- A pioneering healthcare technology firm in San Francisco is seeking a Customer Success Manager to enhance customer outcomes and manage key relationships with executive stakeholders. In this hands-on role, you will ensure clients realize value from our innovative staffing...
- ...and close deals that drive growth. But too... ...investors, real enterprise customers, and a product that’... ...our Senior Customer Success Manager, you’ll be... ..., driving product adoption, delivering measurable ROI, and turning every customer... ...From onboarding to renewal to expansion -- you’...Remote workDay shift
- Crusoe Energy Systems is seeking a Senior Manager of Customer Success to lead and coach a dedicated team. The role involves driving the adoption, retention, and growth of Crusoe’s AI infrastructure offerings, ensuring maximum value for customers. The ideal candidate has...
- LiveRamp is seeking a strategy and operations leader for Revenue/CS to own the renewal/ contraction forecasting cadence and the customer health framework. You will translate usage... .... You will build early-warning alerts, drive data-driven decisions, and help scale reporting...
- Aqua Voice is seeking a Customer Success Manager in San Francisco to own customer relationships from activation through renewal. The role entails onboarding users, monitoring usage patterns, and pursuing expansion opportunities. We're looking for someone with 3+ years in...
$100k - $160k
Dormont Manufacturing Co is seeking a Customer Success Manager to lead customer relationships, drive product adoption, and identify growth opportunities. You will be the primary contact for our clients and work closely with operations and product teams to enhance customer...- Phylo in South San Francisco is seeking a customer-oriented individual to manage the post-sales experience for our strategic enterprise... ...building relationships and turning ad-hoc support into successful strategies while collaborating with biologists and engineers....
- LiveRamp is seeking a dedicated Customer Success Manager to enhance customer relationships and ensure seamless product adoption within the Brands division. You will manage significant... ...teams to improve customer experiences and drive growth. Your role will involve strategic...Contract work
- ...infrastructure. With rapid adoption across industries and... ...in ensuring long-term customer success and revenue growth. We... ..., including renewal and recontracting process... ...account manager will drive both retention and expansion... ..., use cases, and ROI to reinforce customer...Contract workCurrently hiringRelocationVisa sponsorship
- ...the founding Client Success role. It is not a... ...engage, whether clients renew, and whether we can... ...a revenue and ROI architect. You own... ...produces. That number drives client value,... ...you’re 7+ years in customer success, account management... ...with a benefits leader and earn trust....
$150k - $200k
Langchain is seeking a Customer Success Manager to oversee the entire lifecycle of commercial customers in California. You will manage the customer journey from adoption to renewal, ensuring high retention rates and uncovering expansion opportunities. The ideal candidate...Flexible hours- ...relationships with complex customers in San Francisco. You’ll... ...product launches and adoption of new capabilities, shaping best practices for success. The role emphasizes ownership... ...of high-value accounts, driving client satisfaction and measurable ROI. A fast-paced...
$110k - $170k
..., serving billions of customer API requests every month... ...-functional Customer Success Lead to cultivate... ...Engineering, and Operations to drive exceptional customer... ...metrics, KPIs, and adoption strategies aligned to... ...and driving adoption or renewals Strong technical...$140k - $160k
...expand relationships with our customers. As our Customer Success Lead, you will work... ...organizations. Identify and drive expansion opportunities within... ...usage growth, or contract renewals. Exceptional relationship‑... ...‑makers and technical leaders. Experience in fast‑paced,...Contract work- ...the position. The Role: We’re hiring a Customer Success Lead to build and scale the infrastructure... ...onboarding to retention, mitigation to renewal. This is a builder role for someone who... ..., training, and playbooks that drive it. You’ll work across commercial, underwriting...Full time
- Odoo is seeking a Customer Success Manager in San Francisco, CA to help companies streamline their operations with integrated software solutions. The ideal candidate will be proactive, customer-focused, and have a strong sales background. You will engage with clients throughout...
- Nooks.ai is seeking a Customer Success Manager, Commercial in a hybrid role based in San Francisco... ...customers, monitor health, and lead renewals while identify opportunities for expansion... ..., HubSpot, and Apollo, and proactively drive value through data-driven customer...
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