Administrative - Clerk

Administrative - Clerk

This is a 5x8 day shift position working Monday through Friday from 8:00 AM to 5:00 PM. The role focuses on surgery and procedure scheduling coordination within a clinical setting. The position serves as the primary point of contact for patients throughout the surgical process, providing concierge-style coordination between the physician's office, the patient, and internal and external departments. Responsibilities include scheduling all pre-operative and post-operative appointments, verifying insurance coverage, obtaining surgery authorizations, and coordinating required health clearances. The role ensures all pre-op studies are scheduled and completed, confirms OR time and clinical staff availability, and secures any special equipment requested for procedures. The coordinator reviews surgical risks and benefits with patients per physician direction and enrolls patients in required education classes prior to surgery. Additional duties include managing physician referral work queues, handling physician correspondence and calendar management, preparing and updating patient charts, verifying demographics and insurance information, collaborating with billing for audits and charge reconciliation, and coordinating with workers' compensation adjusters and case managers to secure proper authorization documentation. The role may also provide administrative or limited clinical support based on operational needs.