Senior Manager, Learning and Development Technical Lead

Role Description

At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.

To power this ambition with both speed and scale, we are embracing a new product-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time.

The Tech Lead, Learning and Development, provides hands-on technical leadership and architectural guidance for the Learning and Development Global Capability Product team. Reporting to the Technical Suite Lead, this role serves as the primary technical leader for the capability, partnering closely with the Product Owner, Activation Lead, development teams, and/or vendor teams to ensure product priorities and global standards.

The Learning and Development team delivers enterprise training and onboarding products, plus reusable learning assets and LMS governance, to build skills across sales, marketing, and CX teams and accelerate adoption of new tools and ways of working. As the Tech Lead, you will be a hands-on contributor and technical leader, directly involved in designing, building, and delivering solutions for enterprise learning platforms, onboarding solutions, and LMS-governed enablement products alongside the development team, bringing technical depth and leadership to every stage of the work.

Qualifications

• Bachelor's degree in computer science, engineering, information systems, or related technical field.
• 7+ years of experience after Bachelor's degree (or 5+ years of experience after Master's degree) in learning and development, training operations, capability enablement, or related domains in pharma, with expertise in enterprise learning platforms (LMS), sales and marketing training, onboarding programs, and experiential learning solutions.
• 2+ years of experience as a Tech Lead, Technical Program Manager, Engineering Manager, or other roles involving managing a team of developers.
• Experience in learning and development, training operations, capability enablement, or related domains.
• Demonstrated experience designing and delivering enterprise-scale digital platforms such as enterprise learning platforms (LMS), sales and marketing training, onboarding programs, and experiential learning solutions.
• Proven ability to mentor and guide developers and vendor partners to deliver high-quality solutions.

Requirements

• Experience designing, testing, deploying, operating, and enhancing scalable, secure, and compliant technology solutions for large scale organizational use.
• Knowledge of system integration patterns, APIs, and data architecture, with an understanding of how GCO platforms interface with enterprise L&D systems.
• Experience owning GCO learning platforms as products, including roadmap, integrations, and user experience.
• Strong familiarity with learning management systems (LMS), learning experience platforms (LXP), content authoring tools, microlearning platforms, experiential and simulation learning solutions, and digital coaching or AI-enabled learning tools.
• Ability to design scalable, role‑based learning architectures aligned to Commercial enablement needs.
• Understanding of analytics and feedback loops to measure learning effectiveness and adoption.
• Experience leading mixed teams of internal developers and vendors, including technical direction, code and dashboard reviews, estimation, and delivery accountability.
• Experience working within Agile product development teams and product operating models.

Benefits

• Medical, dental and vision insurance.
• 401k retirement savings plan.
• Flexible paid vacation.
• Discretionary annual cash bonus or incentive compensation (depending on the role).
• Discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.

Company Description

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide.