Dental Office Receptionist

Ironwood Family Dentistry

Job Description

The Dental Office Receptionist plays a crucial role in ensuring smooth daily operations at a busy general dentistry practice that sees over 40 patients each day. Working alongside a receptionist assistant, this position involves managing front desk activities, coordinating patient flow, and maintaining effective communication between patients and dental staff. Proficiency in office administration software like Softdent enhances the efficiency of appointment scheduling and record keeping.

Responsibilities

Schedule patient appointments and manage the patient flow efficiently
Handle patient check-ins and verify insurance information
Answer and direct phone calls professionally
Support billing processes and insurance verification procedures
Maintain accurate and organized patient records
Provide excellent customer service and patient communication
Perform data entry and office coordination tasks

Preferred Qualifications

Experience with dental software such as Softdent
Strong appointment scheduling and organizational skills
Knowledge of medical terminology and insurance processing
Excellent customer service and verbal communication abilities
Ability to multitask effectively in a busy office environment
Proficiency in data entry with attention to detail

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Vacancy posted 2 days ago

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