Sales Operations Coordinator & Executive Assistant

Job Description

Job Description

About Moss Consulting

Moss Consulting helps companies build stronger HR practices through hands-on consulting and long-term client relationships. Nicole Moss travels to build relationships and grow our presence market by market, and virtually everything we do to support that runs through HubSpot.

The Role

We're hiring a Sales Operations Coordinator & Executive Assistant to work directly alongside Nicole Moss as she grows our presence market by market. You'll spend regular time in our Austin home office supporting Nicole when she's in town, travel with her to markets to support her while she engages with partners, our internal team, and clients, and be her go-to person for everything that runs through HubSpot, our CRM.

HubSpot experience — in both sales and marketing — is a must for this role. Nearly everything we do runs in and out of HubSpot, so this isn't a nice-to-have; it's the core skill this job is built around.

What You'll Do

• Spend regular time in our Austin home office supporting Nicole when she's in town, in addition to remote work and market travel
• Travel with Nicole to markets to support her as she meets partners, internal team members, and clients — you're at her side during local events
• Coordinate our public marketing events and attend them in person to help make sure they deliver a strong return
• Serve as Nicole's day-to-day interface to HubSpot — pulling contact records, deal details, and account history whenever she needs them, and making sure our CRM never slows her down
• Support, and sometimes build, outreach email campaigns in HubSpot to announce Nicole's trips and drive engagement ahead of them
• Support Nicole through the contract process as deals move toward close
• Manage and support our HubSpot leads and deals pipelines, keeping them accurate and current
• Access personal and company information in HubSpot on Nicole's behalf with discretion, and help her use HubSpot and our other internal tools as effectively as possible — your job is to remove friction from her day, never add to it
• Track Nicole's schedule and all upcoming sales activity, and prepare a meeting playbook for every client meeting — reviewed with Nicole the morning of — so she walks in prepared every time
• Track every new client's status and report on it to Nicole and the leadership team, making sure the handoff from sales to HR operations is clean and nothing falls through the cracks
• Serve as Nicole's interface to partners, clients, our internal team, and the public when needed — you'll represent her and Moss Consulting even when she's not in the room
• Learn Moss Consulting's services well enough to explain our value, spot a potential client, and connect them to the right resource inside the company — most often, that's Nicole

What We're Looking For

• Strong, hands-on HubSpot experience across both Sales Hub and Marketing Hub — this is required, not preferred. You should be comfortable building campaigns, managing pipelines, and pulling reports without help
• Experience working with a Fractional HR Outsourcing firm — this is the single strongest indicator of fit for this role
• Experience with a similar professional services firm — law, dental, or another expertise-based practice — is a nice-to-have
• Experience thriving in a high-pace, constantly evolving environment is a must
• Comfortable with regular travel and being "on" in person at events, meetings, and trips — this is not a desk-only role
• Experience supporting an executive or sales leader directly — scheduling, meeting prep, travel coordination, and the judgment to know what they need before they ask
• Strong organizational skills — able to track multiple markets, a full sales pipeline, and a travel calendar without dropping details
• Discretion with sensitive personal and company information
• Strong writing skills — you'll be drafting campaign copy, meeting playbooks, and status reports that other people rely on
• Comfortable representing Moss Consulting in person at public events and stepping in wherever the day needs you
• Self-starter who can work cross-functionally with marketing and systems teams without needing heavy oversight

Compensation & Logistics

• Full-time, hourly, $47,000–$69,000/year equivalent (approx. $22.60–$33.17/hour), depending on experience and HubSpot proficiency
• Based in the Austin, TX area — regular time in our home office, remote otherwise, plus travel to support Nicole's market trips and public events
• All travel expenses are covered — you'll get a company credit card for travel, a per diem for full travel days, and reimbursement for other work-related expenses as needed
• Company laptop provided
• Health insurance and PTO aren't offered yet — we're actively building those programs, and this role will be eligible once they launch