File Clerk

Job Description

Job Description

File Clerk

The File Clerk role is essential to maintaining accurate, organized, and compliant employee records. This position supports administrative operations by managing both physical and electronic filing systems, ensuring documents are properly maintained, easily accessible, and in compliance with company policies and applicable regulations.

Reports to: HR & Compliance Leadership team

Qualifications

• Strong organizational skills and basic office and computer proficiency
• Minimum of a High School Diploma or GED
• Strong attention to detail and ability to manage large volumes of paperwork
• Good interpersonal and communication skills
• Proactive with sound judgment and problem-solving abilities
• Ability to sit, stand, and walk for extended periods
• Manual dexterity to handle paperwork and operate office equipment (e.g., filing systems, scanners, printers)
• Prior office or clerical experience preferred

Job Duties

• Maintain and organize physical and digital files in alphabetical and systematic order for efficient retrieval
• File, scan, and upload documents into appropriate systems in a timely and accurate manner
• Conduct data entry and maintain organized checklists and records in accordance with internal policies
• Perform routine audits of files to ensure completeness, accuracy, and compliance with applicable federal and state regulations
• Retrieve and distribute files and documents as requested by authorized personnel
• Answer and direct calls professionally, as needed
• Maintain strict confidentiality of employee records and sensitive company information, in compliance with applicable laws and company policies
• Assist with additional administrative duties as assigned by management

About the Company

Healthcare Plus (HCP) is a trusted home care agency dedicated to delivering high-quality, compassionate services to senior citizens and individuals with disabilities throughout Illinois. With a strong reputation for excellence, HCP supports clients in maintaining their independence and dignity in the comfort of their own homes.

Our certified and well-trained home care aides assist with essential activities of daily living, including personal care, meal preparation, and routine housekeeping. By offering personalized support, we help our clients live safer, more fulfilling lives. Healthcare Plus operates 16 locations across Illinois, making reliable and professional home care accessible to communities statewide.

Benefits

Benefits for this position are offered in accordance with the terms and conditions outlined in the applicable benefit plans, policies, and governing plan documents:

• Dental, Vision, and Health Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Benefits
• Basic Term Life Insurance