Revenue Operations Specialist

Revenue Operations SpecialistWe're looking for our first Revenue Operations Specialist to own the entire billing and deal execution function. You'll report directly to the CEO and be responsible for everything from Stripe configuration to contract workflows to discount approvals. This is a high-impact IC role where you'll build the RevOps function from scratch as we scale to Series B and beyond.What You'll OwnBilling operations: Stripe configuration, subscription management, invoicing, handling edge cases (annual vs monthly billing, coupons, prorations, credits)Deal desk: Contract generation, approval workflows, discount guardrails, pricing execution. Support deal and account updates by ensuring key operational details are captured accurately as opportunities move through the sales process.Commissions and incentive administration: Partner with Sales and Finance to ensure accuracy and timely resolution of questions.Tooling: Own and optimize our contract platform (currently PandaDoc), Stripe, and CRM integrationProcess building: Maintain and optimize recurring revenue operations workflows that support planning, forecasting, and customer adoption across the GTM organizationRevenue data integrity: Ensure clean handoffs to accounting, accurate reporting, and audit-ready records. Partner with Finance to review revenue changes and ensure updates are reflected accurately across reporting and forecasts.Partner cross-functionally on operations: Collaborate with Sales, Marketing, and Finance to support day-to-day sales processes, pricing updates, and customer lifecycle workflows, and help identify opportunities to improve how they operate at scaleWhat We're Looking For1-3 years in Revenue Operations, Billing Operations, or Deal Desk at a B2B SaaS companyDeep Stripe Billing experience - you've dealt with the edge cases and know how to structure subscriptions, coupons, and invoicing correctlyExperience with contract platforms (PandaDoc, DocuSign, or similar) and CRM systems (Salesforce preferred)Familiarity with GTM tech stack (Salesforce, HubSpot, Gong, Apollo, Chili Piper, Sales Navigator)Track record of building processes from scratch in a fast-growth environmentStrong attention to detail - billing errors are painful for customers and for usComfortable working autonomously and making decisions with limited oversightProficiency in Google Sheets/Excel. Can juggle multiple workstreams, keep projects moving, and translate messy data into clear insightsBonus PointsExperience at a company that scaled from 7 to 8/9 figures ARRFamiliarity with revenue recognition (ASC 606) basicsHave evaluated or implemented billing middleware (Orb, Metronome, etc.)Experience with business intelligence tools and SQLExperience building and maintaining pipeline/forecast reporting for GTM leadersHave automated recurring revenue workflows to reduce manual effort and improve consistencyCompensationBase salary: $84,100 - $137,000 plus equity, based on qualifications of candidate.