Account Manager- Small Market

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to  View email address on jobs.jobcopilot.com m so our team members can review.

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.  

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.  

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.  

Other recent awards include:  

• Two-time winner (2024, 2023) National Top Workplaces


• Two-time winner (2024, 2023) Top Workplace innovation


• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune


• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine


• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility


• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits


• 2024 Cultural Excellence


• 2024 Technology Industry 


• 2023 Top Workplace Leadership


• 2023 Top Workplace Purpose & Values


• 2022 Top Workplace Employee Appreciation and Employee Well Being

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! 

***This role will be on-site at our office in Lehi, Utah***

What You’ll Do  

NetDocuments is seeking an Account Manager who is responsible for developing and managing existing customer accounts while building relationships to find solutions to customer needs for our SaaS company. The Account Manager will report to the Sales Manager. The ideal candidate will have experience with all aspects of the customer relationship process.  

You will:  

• Bring experience in selling software solutions. Legal tech and SaaS experience are a plus  


• Self-motivated and passionate about succeeding and career growth  


• Ability to communicate with prospects and business owners in a professional and courteous manner  


• Active listening skill essential to gathering information, evaluating business problems/needs and ability to communicate solutions realized through our software platform  


• Self-starter, passionate about developing new skills and learning industry knowledge to maximize success  


• Critical thinker with the ability to adapt and work in faced paced environment  


• Team player who is willing to collaborate across business segments and share best practices to make everyone better  


• Excellent written, verbal and communication skills. Technically minded and demonstrates effective use of MS Office tools. Salesforce experience is a plus  


• Other duties as assigned  

What You’ll Need to be Successful  

• 2+ years of quota carrying experience selling software solutions  


• Prior experience in B2B sales and outreach to bring in new business, legal tech sales a plus  

What Will Make You Stand Out  

• Relationship Builder  


• Organizational Skills  


• Communication Proficiency  


• Presenting  


• Collaboration Skills  


• Customer Orientation  


• Problem Analysis  


• Business Orientation  

What You’ll Love About NetDocuments  

• The People! 


• 90% healthcare premiums company covered  


• HSA company contribution  


• 401K match at 4% with immediate vesting  


• Flexible PTO (typically 3 to 4 weeks a year) 


• 10 paid holidays  


• Monthly contributions for life activities & wellness  


• Access to LinkedIn learning with monthly dedicated time to explore  

Compensation Transparency  

The compensation range for this position is: $70,000- $75,000 + Variable  

The posted cash compensation for this position includes base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations  

Equal Opportunity  

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.