Administrative Associate

Administrative Associate

Under supervision of the Department Chair this position has primary responsibility for the performance of clerical/administrative activities and coordination of department activities and events. The administrative associate will provide comprehensive support for PEHE and SMRT faculty, current and prospective students, and the undergraduate and graduate programs. A number of responsibilities connected to PEHE/SMRT faculty, courses, current students, incoming students, and prospective students would be tasked to this individual across the year. This position will perform a variety of administrative and staff support duties for the department chair and faculty with limited supervision. Employee will require a range of computer and interpersonal skills and a knowledge of office procedures. Assist and direct visitors, and resolve administrative problems and inquiries; compose, edit, and proofread correspondence and reports, answer telephones and prepare a range of administrative documents. Employee must be able to handle sensitive and confidential material. Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer.

Responsibilities

• Provide necessary support to the Department Chair and faculty including scheduling meetings, logistical support for meetings, utilizing Word for correspondence and reports, utilizing Excel for budget reports and/or analysis, maintain the filing system, and utilization of College software to procure information. Oversee the processing of documents for signature/approval. Make travel arrangements for staff as needed.
• Serve as first point of contact of the office for visitors, students, employees. Provide administrative/secretarial support for the department head and staff such as answering telephones, typing correspondence, memos, letters, reports, etc., sorts, screens, reviews, and distributes incoming and outgoing mail, faxing, scanning, photocopying, and resolving and/or referring a range of administrative problems and inquiries. Assess inquiries directed to the department and staff, determines the appropriate course of action, and delegates to the appropriate individual to manage.
• Coordinate meetings and appointments, maintain department calendar. Take meeting minutes as requested. Prepare purchase orders, check requests, reimbursements and key requests. Order office supplies, name badges and business cards for the department. Put in work orders for Facility and IT requests. Coordinate and perform a range of staff and/or operational support activities for the department; serves as a liaison with other departments.
• Maintain and update department budget, monitoring and recording expenditures and balances. Prepare purchase orders, check requests, and reimbursements. Order and maintain record of subscriptions, budgets, and office supplies.
• Responsible for student job posting, coordinating the on-line hiring process, managing timecards and payroll, facilitating, and student evaluations.

Qualifications

High school diploma or GED required with 3-5 years of directly related experience. Associate's degree preferred.

Knowledge, Skills & Abilities

- Strong customer service skills to work collaboratively with internal and external constituents at all levels. - Ability to work in a high paced busy environment during busy times. - Ability to maintain confidential and sensitive information. - Organizational skills necessary. - Advanced knowledge of Microsoft Office Suite, (Excel, Outlook, PowerPoint, Word), CX, Google docs and calendar. - Intermediate knowledge of website content updates

Occasional evening, holiday, or weekend work may be required to meet the needs and events of the department.

Benefits

At Springfield College we offer competitive and generous benefit options for employees and their families.

• Tuition benefits for employees and dependents
• Tuition exchange program for dependents
• Generous paid time off benefits
• Paid Sick Leave Benefits
• 403(b) retirement plan (TIAA) with a generous college match
• Medical, Dental and Vision plan(s)
• Health Reimbursement Arrangement (HRA)
• Flexible Spending Accounts (health care expenses and dependent care)
• Life and accident insurance plans
• Long-term disability
• Optional voluntary benefits
• Employee Assistance Program (EAP)
• Wellness benefits and programs
• Free use of our state-of-the-art Wellness Center

Part-time employees earn pro-rated holiday, vacation and sick leave. To learn more about our Benefit Package, visit our Human Resources page.