Director, Enterprise Customer Success
Castlight
Castlight is seeking a seasoned Customer Success Director to define and scale our enterprise client program. You will set the strategic vision for customer success, shape engagement models and lifecycle frameworks, and own relationships with our most important clients at the executive level. You will lead the design of health scoring, QBR formats, and data-driven retention strategies, partnering with sales, clinical, and product leadership to align priorities and drive growth. #J-18808-Ljbffr Castlight
- Relo Metrics is seeking a Director, Customer Success to lead the CS organization and manage strategic enterprise accounts in a hybrid setup. You will drive retention, expansion, and engagement to maximize NRR and GRR while partnering across teams to ensure long-term client...SuggestedWork at officeRemote workFlexible hours
- Horizon3 AI is seeking a Manager of Customer Success to lead a high-performing team that supports enterprise, federal, and MSSP customers. This role focuses on people leadership, coaching, and driving customer value while managing strategic relationships with executive...SuggestedRemote work
- Axion Ray is seeking a Senior Director of Customer Success in New York, NY to lead and scale the post-sale customer experience. In this player-coach role, you will directly manage strategic enterprise accounts while building a high-performing team. The ideal candidate...Suggested
- Global Relay is seeking a Director of Customer Success based in New York, NY. In this role, you will manage and build a team focused on strategic customer relationships in the FinTech and RegTech space. Your responsibilities include driving customer success strategies,...Suggested
- Ramp Financial in New York is seeking a Head of Enterprise & Strategic Success to steer Customer Success for their largest accounts. In this role, you will lead a team managing enterprise relationships and develop strategies to enhance product adoption and customer value...SuggestedFlexible hours
- Neara is seeking a leader in New York, NY, who thrives in project management and customer success roles. You will manage high-stakes enterprise accounts, leading a team to deliver real business value through our platform. The ideal candidate possesses a strong technical...
$180k - $225k
Courier Health, located in New York City, is seeking a Director of Client Solutions to lead account management for biopharma clients... ...candidates should have 10-12+ years of experience in SaaS or customer success and a strong executive presence. The position offers a...- Highspot, Inc. is searching for a Director of Customer Success to lead a high-performing team dedicated to maximizing customer value. You will collaborate with Sales and Services to ensure our customers experience high-quality engagement throughout their lifecycle. The...Remote job
- A technology company is seeking a Director of Account Management, Enterprise. This hands-on leadership role involves... ...strategy for complex PE-backed customer accounts, overseeing onboarding and... ...managing a team of Enterprise Customer Success Managers. Candidates should have 8+...Full time
- ...backgrounds of our team, recognizing that our success is fuelled by our collective dedication to customer success. When you join ProspectBase, you commit... ...Mission : ProspectBase eagerly seeks an Account Director, Enterprise who shares our passion for data-driven, digital...Flexible hours
- Watershed, the enterprise sustainability platform, is seeking a senior operator to... ...strategy and operations for the Customer organization. This Director-equivalent role oversees an operations... ...AI-first workflows for Customer Success, Services, and Support. You will build...
$260k - $320k
We seek exceptional Enterprise Account Directors to join our mission as we elevate the world’s experience... ...across the globe. Our 3,000 customers and growing relationships are a testament... ...which are defining characteristics for success in this role. We have a “win as a team...$150k - $200k
...entertainment. TicketManager is the enterprise platform they trust to source... ...hiring a Strategic Account Director (SAD) to own and grow a... ...expansion, renewals, and long-term customer value. The Strategic Account... ...& Growth Own the overall success, growth, and renewal of...Contract workWork experience placementWork at officeMonday to Friday$80k - $150k
...companies. That directly affects how well companies understand their customers and how well they can serve them. #2 The team you will join... ...with the smallest possible team. The Role As Customer Success at Conveo, you will own long-term partnerships with...- ...services firms to acquire more customers, increase productivity, and deliver... .... Blend is looking to hire a Director of Client Sales to oversee our entire Enterprise Client Sales organization. This... ...fundamentally believes that our customer’s success drives our success and this is...Contract workTemporary work
$105k - $125k
...communities. HHAeXchange is seeking a proactive and experienced Customer Success Manager (CSM) to join our dynamic team. This is a hybrid... ...Account Management, or a similar client-facing role within the enterprise SaaS industry. Demonstrated ability to manage a similar...Full timeWork at officeLocal areaNight shift3 days per week$102k - $129k
...for our most ambitious B2B clients. Your core mission is to move customers beyond “tool adoption” and into “business transformation” by... ...solutioning. Requirements 3+ years of experience in B2B SaaS Customer Success, Technical Account Management, or Implementation Consulting....Work at officeLocal areaRemote workVisa sponsorship- Cresta is looking for a Customer Strategy Director to drive strategy and vision for major customers. You will partner with internal teams to ensure successful deployments and act as a trusted advisor across enterprise transformations. The ideal candidate will have a solid...
- ...leader in AI-powered private markets solutions, seeks an Account Director, Growth Sales in a remote-first role with a preferred NYC... ...new product business using MEDDICC, collaborating with BD and Customer Success teams. You will report to the Managing Director, Growth Sales...Remote job
- ...Who We Are Looking For… BloomNation is scaling rapidly and seeking a Customer Success Manager. You’ll play the vital role of delivering value to your book of business: helping our floral partners grow their business, building relationships with them, and ensuring strong...Local areaImmediate startRemote workHome office
$106k - $150k
...Customer Success Operations Manager At Affinity, we're building a world-class Customer Success organization and we're looking for a Customer Success Operations Manager to be the key driver for how we scale, operate, and deliver value to our customers. In this role,...Work at officeWorldwideFlexible hours2 days per week3 days per week$165k - $230k
...USA Summary The General Manager, Customer Business Unit manages site-wide strategy... ...or geographic jurisdiction of the successful candidate. Typical Education Bachelor... ...hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions...Contract workTemporary workLocal areaRemote workWorldwideShift workNight shift- ...Join to apply for the Customer Success Operations Manager role at Cyera . Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose‑built for the cloud era...Temporary workWork at officeRemote work
$55k - $70k
...Customer Success Manager – CFRA Research | Remote (US) CFRA Research is seeking a Customer Success Manager (CSM) to support its network of distribution partners in the financial services sector. This full-time, remote role offers $55,000–$70,000/year plus an annual performance...Full timeRemote workWorldwide- ...like deepfakes, smishing, and AI‑powered voice scams. With rapid enterprise adoption and a $200B+ market ahead, the company is just getting started. The Role We are rapidly growing our Customer Success team. This is a foundational role with the autonomy to define and...Work at officeImmediate startMonday to Friday
- ...company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. About The Role We are seeking a Customer Success Manager to lead our dynamic team towards unparalleled service excellence in the healthcare...Night shift
- ...revenue and overall fuel yield. For our customers, we are the enterprise software platform and system of... ...About the Role As a Senior Customer Success Manager (Senior CSM), you will own the... ...'s solutions. Reporting to the Sr. Director of Customer Success, we're seeking for...Full timeRemote workFlexible hours
$135k - $150k
...Partners, we are building the future of frontline work. As a Customer Success Manager at YOOBIC, you own the long term success of some of... ...influence outcomes, and drive long term success for complex enterprise clients Executive Exposure. You partner with senior client stakeholders...- ...care accessible through affordable/transparent pricing and its innovative technology. Job Summary Oma Fertility is seeking a Customer Success Manager to support a team of Care Advocates. This role will help drive customer acquisition and retention, with the goal of maintaining...Local area
- ...Job Title: Customer Success Manager FLSA Status: Exempt Department: Customer Success Reports to: Vice President Customer Experience Transflo is an equal opportunity employer, committed to diversity and inclusion. We will consider all qualified applicants without regard...
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