Senior Business Analyst

The Senior Business Analyst operates as a senior/lead team member of a consulting team, assisting assigned Insurance Carrier project teams (“our clients”) to implement, integrate, leverage and enhance the SuranceBay platform. The role primarily involves consultative activity to understand and align client objectives with the platform capabilities and leading teams to configure, learn, implement and manage the platform to run their business. This is a full-time remote work position, with the potential for periodic travel to client locations. The Senior Business Analyst works autonomously and uses sound judgment to solve problems, support the client and SuranceBay team members and collaborate with SuranceBay product owners and SMEs. They handle the most complex and crucial tasks that are vital to the organization.

Responsibilities

Project engagement: May oversee, direct or participate on concurrent project assignments, ensuring they meet company goals and industry standards. Manage schedules, prioritize and assign stories to team members to accomplish targets and deliverables. Lead design sessions on business functionality and product logic with clients. Team Collaboration: Collaborate with business, development, QA, and operations teams to collect requirements, offer recommendations, and align project objectives. Market Expertise: Leverage in-depth knowledge of the life insurance and annuity markets in the areas of distribution management and compliance to recommend best practices and recognize trends that may impact strategic and operational direction. Stakeholder Engagement: Serve as a lead contact between stakeholders and project teams. Ensure transparency, manage expectations, and support decision-making with clear information. Process Improvement: Identify areas for process optimization and drive initiatives to enhance operational efficiency. Implement best practices and recommend tools or systems to streamline workflows and improve service delivery. Qualifications

Bachelor's degree in business administration, finance, economics, or a related field (master’s degree or certifications are a plus). A minimum of 5 to 7 years of experience in business analysis or consulting and working as part of agile teams driving technology improvements and implementations. Proficiency in industry-standard software and tools, such as SQL, Excel, JIRA, Confluence, and business intelligence applications (experience with SureLC is a strong preference). Life Insurance domain knowledge Knowledge of life insurance distribution management frameworks and compliance requirements, including producer and IMO/BGA licensing, contracting, training, and credentialing for life, annuities, Medicare supplement, and group insurance. Knowledge of distribution hierarchies and how compensation agreements are structured.

Client Requirement Elicitation

Problem Identification & Solution Framing- Analyzing client challenges and translating them into actionable insurance solutions. Ability to use a consultative and solutioning approach. This means advising clients not just on what they ask for, but also helping them discover alternatives that could suffice their requirements.

Business Analysis and Requirements Management

Expertise in gathering both functional and non-functional requirements including use of business process flows, user stories, use cases, and functional specifications. Ability to analyze and prioritize client requirements, ensuring that business needs are clearly articulated and translated into system or product features. Identify gaps between client requirements and insurance component capabilities and propose adjustments to meet client needs. Advise clients on how existing products can be configured to meet their needs or propose new products to fill the gaps.

Solution Design and Product Alignment

Experience with Agile. This includes user story mapping, business requirement definition, and working with technical teams for implementation. Manage change to ensure a smooth transition, both from technological and user adoption perspectives.

Data Analysis Solution Optimization and Continuous Improvement

Use data to understand client behavior, identify patterns, and offer solutions. Identify opportunities for process optimization and product improvements.

Soft Skills and Personal Attributes

Strong analytical skills to breakdown complex client needs and match them to appropriate solutions in a structured manner. Ability to negotiate terms with clients, ensuring that the solutions provided are feasible and meet the client’s expectations. A strong focus on delivering value to clients, ensuring that their needs are prioritized while balancing operational and regulatory constraints. Be flexible in adapting solutions to meet changing client needs, market conditions, or regulatory changes. Communication & Presentation: Excellent communication skills, particularly in articulating complex product features and benefits to clients in a clear, concise, and persuasive manner.

Technical skills

Ability to write SQL queries to aid in configuring account settings, validating data, and supporting decision-making by discerning actionable insights. Ability to analyze and parse XML files ensuring business processes and data are accurate and consistent. Expertise or ability to learn how to look through software logs for troubleshooting, identifying system errors and ensuring the proper functioning of business processes.

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For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property and Restoration Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events. Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

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