Student Front Desk Assistant I _On-Campus FWS

Student Front Desk Assistant I On-Campus FWS

Position Details

Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.

Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.

If this position title includes the label On-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.

Position Title - Student Front Desk Assistant I On-Campus FWS

Level of Support - Student Support I

Position Type - On-Campus FWS

Number of Openings - 3

Work Hours - During Standard Business Hours (M-F 8am-5pm), After Standard Business Hours (M-F after 5pm), Weekends (Saturday-Sunday)

Wage Per Hour - 18.40

Division/School - Columbian College of Arts and Sciences

Department Name - THE WRITING CENTER

Department Bio - The GW Writing Center's approach focuses on creating a dialogue between writer and consultant, and collaborating to refine the writer's argument, organization, use of examples, clarity and audience. In addition to offering sessions out of our central location at Gelman Library in Foggy Bottom, the center operates satellite locations across GW's campuses. We also employ students as consultants and create resources for faculty and the broader GW writing community.

Position Specific Summary - Welcomes visitors, verifies appointments, and directs clients to their scheduled consultant. Explains and supports Writing Center policies and guidelines. Answers emails and voicemails, and schedules appointments for the center. Manages and prioritizes time-sensitive email correspondence with clients, admin, and staff. Updates and manages appointments using the GWWC's scheduling and video software. Handles opening and closing procedures, including locking and unlocking the Center, making sure the Center is clean, and restocking any necessary supplies. Performs administrative tasks including monitoring office supplies, IT requests, and facilities concerns. Participates in paid staff training and staff meetings.

Standard Position Description - The student will be the first point of contact for visitors and customer service inquiries to the department. Tasks may include: greeting visitors, responding to in person, phone, email inquiries, provide customer service to other students, faculty, and staff; direct inquiries to the appropriate resources as needed; and assist with other office tasks. Special projects or other duties may be assigned related to specific office needs.

Professional Outcomes - Critical Thinking, Communication, Teamwork, Leadership, Professionalism, Inclusion, Technology and Data, Career Development

Required Qualifications - This is an entry level position, little to no experience required, all training will be provided.

Preferred Qualifications

Posting Detail Information

Job Open Date - 07/13/2026

Job Close Date - 08/31/2026

Campus Location - Foggy Bottom

Work Type Designation - In-Person

Hiring Manager Name - Kelly Zheng

Special Instructions Summary

EEO Statement - The university is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer committed to maintaining a nondiscriminatory, harassmentfree, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices. For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement.

Background Check

The student employee will: - In this position, the student will not perform any functions and/or have access to any financially, safety, or security sensitive items listed above. - Background check not required.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How many hours per week would you prefer to work? (Open Ended Question)
2. * What is your weekly availability for Fall 2026? (Open Ended Question)

Documents Needed to Apply

Required Documents

1. Resume
2. FWS Program Student Statement (Only Attach the Official Document)
3. Cover Letter
4. Class Schedule

Optional Documents