Administrative Professional

Starting Hourly Pay $16-$18 As an Administrative Professional at Northwest, you will serve as the critical link between our customers and service professionals, ensuring smooth operations and excellent customer service. Responsibilities Manage inbound calls and emails, assist customers with payments, scheduling, and conflict resolution. Document customer accounts and ensure all paperwork is completed accurately and promptly. Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go. Handle additional tasks and projects as needed to support the team. Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top‑tier customer service. Foster consistent communication with customers, ensuring their needs are always met. Why You Will Love Being an Administrative Professional at Northwest A role that matters: Your contributions keep operations running smoothly. Rewarding benefits: Competitive salary, comprehensive benefits including a 401(k) plan with company match. Growth opportunities: We care about your career journey and support development. Making a difference: Help create healthier living and working environments. What We Expect From You Adhere to the NorthWest Way and uphold the highest standards of professionalism and customer care. Act as a brand ambassador, representing our values and image with every customer interaction. What We Offer Starting Hourly Pay $16-$18 A comprehensive benefits package including medical, dental, vision, maternity, and life insurance. 401(k) plan with company match and employee stock purchase plan. Paid vacation, holidays, and sick leave. Employee discounts. Industry-leading quality training program. Qualifications High School Diploma or equivalent required. No experience necessary. Must be at least 18 years of age. Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint. Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer #J-18808-Ljbffr