Administrative Assistant

Administrative Assistant
Luxury Multifamily Community | Customer Service Rockstar Wanted!
Do you love creating amazing first impressions, staying organized, and helping people feel at home? We’re looking for an energetic, polished, and service-driven Leasing Specialist / Administrative Assistant to join our luxury multifamily community team!
This is more than a typical office role — you’ll be the face of the community, part leasing professional, part administrative guru, and part concierge-level problem solver. If you thrive in a fast-paced environment, enjoy connecting with people, and can juggle multiple priorities with a smile, we want to meet you.
What You’ll Be Doing

Deliver a warm, professional, and welcoming experience to residents, guests, and prospective residents
Conduct community tours and showcase model apartments when Leasing Specialists are unavailable
Respond to phone calls, emails, online inquiries, and resident requests promptly and professionally
Assist with leasing applications, lease paperwork, renewals, and resident file management
Coordinate move-ins, prepare welcome materials, and ensure a seamless resident onboarding experience
Upload and maintain organized resident documentation, inspections, agreements, and files
Schedule and coordinate Certificates of Occupancy with the City of Long Branch and update records in MRB
Monitor and route voicemails and communications to the appropriate departments
Coordinate vendor access, deliveries, and service appointments
Assist with planning resident events and community engagement activities
Prepare professional notices, reports, and correspondence
Maintain impeccable organization of office systems, records, and databases
Uphold the property’s luxury brand standards and provide exceptional customer service every day

What We’re Looking For

2+ years of leasing, administrative, hospitality, or property management experience preferred
Luxury hospitality or luxury multifamily experience is a plus
Outstanding customer service and interpersonal skills
Highly organized with strong attention to detail
Ability to multitask and stay composed in a fast-paced environment
Strong written and verbal communication skills
Professional appearance and polished demeanor
Experience with Microsoft Office (Word, Excel, Outlook)
Experience with Yardi, Entrata, AppFolio, or similar property management software preferred
Ability to maintain confidentiality and handle sensitive information with discretion
Weekend availability as needed

Why You’ll Love Working With Us

Competitive pay + leasing bonus opportunities
Career growth within a growing organization
Medical, dental, and vision benefits
Paid time off and holidays
Fun, collaborative, and supportive team environment
Opportunity to create exceptional resident experiences every day

If you’re passionate about people, hospitality, and creating a five-star resident experience, apply today and become part of a team that takes luxury living to the next level!