Founding Customer Success Lead: Shape the CS Playbook
Arphie, Inc.
A fast-growing AI company in San Francisco seeks a Customer Success Manager to shape the post-sale customer experience. This role involves onboarding customers, managing support, and collaborating with internal teams. Ideal candidates have 1-2 years in a customer success role at a B2B SaaS company and thrive in startup environments. Competitive salary and equity options are offered, along with comprehensive health benefits. #J-18808-Ljbffr Arphie, Inc.
- ...investors, real enterprise customers, and a product that’s changing... .... As our Senior Customer Success Manager, you’ll be the human... ...the first dedicated senior CS hire. You’ll shape our customer journey from scratch, define success playbooks, build the metrics and tooling...SuggestedRemote workDay shift
- Putnam Recruiting Group is seeking a Founding Customer Success Lead in San Francisco to build a Customer Success organization for AI agents aimed at... ...thrive in ambiguity. This is an exciting opportunity to shape a category-defining company. #J-18808-Ljbffr Putnam Recruiting...Suggested
- Gumloop Inc. is seeking a Founding Customer Success Manager based in San Francisco to lead enterprise relationships and drive customer adoption. This unique opportunity allows you to play a critical role in shaping the Success function of a rapidly growing startup. Ideal...Suggested
- Gilder Search Group is hiring a Founding Customer Success Manager in San Francisco to create and lead Customer Success at an early-stage SaaS startup. The position demands... ...dynamics eager to be the first dedicated hire in CS. You will build systems, own customer...Suggested
$90k - $115k
...roles to drive long-term success for both clients and candidates... .... Title of Role: Customer Success & Operations Lead (B2B SaaS / AI)... ...scalable customer success playbooks (onboarding, renewals, QBRs... ...operational systems to improve CS efficiency and scalability...SuggestedWork at office- A growing AI infrastructure company in San Francisco is seeking a founding Customer Success hire to build the customer success function. You will manage high-value customers, ensure they maximize value from the platform, and develop scalable processes. The ideal candidate...
$110k - $170k
About Hive Hive is the leading provider of cloud-... ..., serving billions of customer API requests every month... ...cross-functional Customer Success Lead to cultivate... ...customer outcomes and help shape the future of our... ...Operations to create playbooks and standard operating...$100k - $150k
.... Title of Role: Founding Account Executive... ...rapidly expanding its customer base and refining its... ...GTM hire and directly shape both the customer... ...Help define and refine playbooks for scalable customer success and GTM motion... ...of outbound sales, lead generation, or SDR/AE...Work at officeRemote work- ...Founding Account Executive Terac helps teams reach... .... We work with leading enterprises and are backed... ..., from our sales playbook to marketing campaigns... ...driver of revenue. Customer Success: Own the post-sale relationship... ...an opportunity to shape and grow with the...Work at officeRelocation package
$100k - $150k
...over $12 million from leading investors and is... ...The team is hiring a Founding Account Executive to... ...close new business and shape the go-to-market playbook. You’ll manage the... ...insurance clients. Success in this role requires... ...with marketing and customer success to drive consistent...Remote work$50k - $100k
...closed some incredible customers that we can't... ...with our London-based Founding Sales Lead to establish repeatable... ...Help build our sales playbook. We have GTM motions... ...product and customer success teams. Provide feedback... ...the product and help shape our roadmap based on...Contract workWork at officeRemote workVisa sponsorship- ...Become a Founding AE, Mid-Market at Momentic... ...development teams. Customers like Notion, Bilt,... ...segments, developing the playbooks and processes to... ...through close, leading negotiations,... ...pipeline. Help shape how we sell. As an... ...to drive customer success. ~ Exceptional verbal...H1bVisa sponsorship
- ...startup in San Francisco is seeking a Founding Product Manager to build and oversee the product function. You will lead cross-functional teams, translate customer needs, and prioritize product... ...conditions. This role is critical in shaping the product strategy and...
- ...Customer Success Manager Zensors YC-S21, is a fast-growing tech startup searching for flexible... ...Manager who will roll up their sleeves and lead a team from inside the trenches. As a... ...Your work will matter - you will get to shape the product foundations and build the culture...Flexible hours
$130k
Founding Customer Success Manager ?? San Francisco, CA (US-based) We’... ...Manager to build and lead Customer Success from... ...high-energy, ambitious CS professional who has seen... ...end-to-end, help shape onboarding and retention... ...systems, processes, and playbooks from scratchHighly...$135k - $200k
...Founding Account Manager Location: San Francisco (in... ...days, and are onboarding customers faster than we can... ...scale Virio's customer success motion. What You'll... ...CROs, and GTM leaders Lead onboarding, adoption, and... ...and extract insights to shape positioning, messaging,...Full timeWork at officeRelocation package- ...about their interest in the position. The Role: We’re hiring a Customer Success Lead to build and scale the infrastructure that powers every... ...journey — including the systems, templates, training, and playbooks that drive it. You’ll work across commercial, underwriting,...Full time
- A pioneering healthcare technology firm in San Francisco is seeking a Customer Success Manager to enhance customer outcomes and manage key relationships with executive stakeholders. In this hands-on role, you will ensure clients realize value from our innovative staffing...
- A leading analytics firm based in California seeks a Customer Success Lead to foster relationships with clients and maximize the value they derive from the platforms... .... This role involves driving adoption, building playbooks for engagement, and serving as the key point of...Flexible hours
- We are seeking a customer success lead to drive growth, account expansion, and strategic partnership development across our Pharma & Life Sciences... ...mature long-term client partnerships Support opportunity shaping and solution development Delivery & Client Success...
- Artificial Intelligence Underwriting Company is seeking a founding GTM growth hire to drive positioning and growth. You will lead customer-led initiatives, showcasing AIUC-1 certified companies and shaping marketing strategies. The ideal candidate has hands-on experience...
- ...hope you will join us. The Role You'll own the customer relationship from activation through renewal. Onboarding... .... You'll define how we do this, not inherit a playbook. What We're Looking For 3+ years in customer success, account management, or similar Comfortable with...
- ...in securing new customers and... ...build our sales playbook from scratch. This... ...the company's success and future direction... ...procurement. Lead technical conversations... ...execution. Shape product... ...background, such as a CS degree,... ...businesses rely on. The founding team brings...Contract work
- Notion is seeking a CS Operations Lead to support the Customer Success team and enhance customer value and revenue. You will design and refine the customer journey, working closely with various departments to ensure seamless onboarding and retention. Ideal candidates will...
- ...Founding Brand And Content Lead a0.dev is an AI platform that turns app ideas into real, revenue-generating... ...-market fit by talking to users, shaping how we describe what we do, and... ...ambiguity and moving fast without a playbook A great storyteller and copywriter...Full timeContract workWork at office
$186.1k - $300.55k
.... Over 1.5 million customers and more than a billion... ...'ll do As a Lead Product Manager on... ...-market, customer success, and operations teams... ...development and shaping vendor integration... ...platforms, or CRM/CS ecosystems (e.g., Salesforce... ...better than we found it. And for that,...Contract workWork at officeLocal areaRemote work2 days per week- ...based startup, backed by leading San Francisco investors... ...Ventures. We have customers all over the world, from... ...The Role We're hiring a Founding CX Lead to own the customer... ...for. Strong CX or CS background at a B2B SaaS... ...you'd rather build the playbook than work the same ticket...Work at officeImmediate startRemote work
$8k - $20k
...Kiwi startup, backed by leading San Francisco... ...Alumni Ventures. We have customers all over the world, from... ...during the trial. That shapes everything you do — your... ...operating without a playbook. This role is about finding... ...equity - significant founding-employee equity...Work at officeImmediate start$160k - $210k
...Role Matters We’re hiring a Founding Partnerships Lead to build Scribe’s... ...test what works through real customer engagements. Early on, this... ...leading partner conversations, shaping commercial terms, running pilots... ...works into clear, reusable playbooks Track partner impact...Full timeWork at officeWork from homeFlexible hours- Founding Lead, Strategic Sales , you’ll own Superpower’s first enterprise... ...directly with leadership to shape pricing and packaging, build... ...and act as the voice of the customer back to Product. This is a rare... ...leadership. Develop the sales playbook, ROI frameworks, and...
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