Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Founding Customer Success Lead: Shape the CS Playbook

Arphie, Inc.

A fast-growing AI company in San Francisco seeks a Customer Success Manager to shape the post-sale customer experience. This role involves onboarding customers, managing support, and collaborating with internal teams. Ideal candidates have 1-2 years in a customer success role at a B2B SaaS company and thrive in startup environments. Competitive salary and equity options are offered, along with comprehensive health benefits. #J-18808-Ljbffr Arphie, Inc.

Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Founding Customer Success Lead: Shape the CS Playbook in San Francisco, CA vacancy
  •  ...investors, real enterprise customers, and a product that’s changing...  .... As our Senior Customer Success Manager, you’ll be the human...  ...the first dedicated senior CS hire. You’ll shape our customer journey from scratch, define success playbooks, build the metrics and tooling... 
    Suggested
    Remote work
    Day shift

    Revic

    San Francisco, CA
    2 days ago
  • Putnam Recruiting Group is seeking a Founding Customer Success Lead in San Francisco to build a Customer Success organization for AI agents aimed at...  ...thrive in ambiguity. This is an exciting opportunity to shape a category-defining company. #J-18808-Ljbffr Putnam Recruiting... 
    Suggested

    Putnam Recruiting Group

    San Francisco, CA
    4 days ago
  • Gumloop Inc. is seeking a Founding Customer Success Manager based in San Francisco to lead enterprise relationships and drive customer adoption. This unique opportunity allows you to play a critical role in shaping the Success function of a rapidly growing startup. Ideal... 
    Suggested

    Gumloop Inc.

    San Francisco, CA
    1 day ago
  • Gilder Search Group is hiring a Founding Customer Success Manager in San Francisco to create and lead Customer Success at an early-stage SaaS startup. The position demands...  ...dynamics eager to be the first dedicated hire in CS. You will build systems, own customer... 
    Suggested

    Gilder Search Group

    San Francisco, CA
    12 hours ago
  • $90k - $115k

     ...roles to drive long-term success for both clients and candidates...  .... Title of Role: Customer Success & Operations Lead (B2B SaaS / AI)...  ...scalable customer success playbooks (onboarding, renewals, QBRs...  ...operational systems to improve CS efficiency and scalability... 
    Suggested
    Work at office

    Recruiting from Scratch

    San Francisco, CA
    2 days ago
  • A growing AI infrastructure company in San Francisco is seeking a founding Customer Success hire to build the customer success function. You will manage high-value customers, ensure they maximize value from the platform, and develop scalable processes. The ideal candidate... 

    Reducto

    San Francisco, CA
    3 days ago
  • $110k - $170k

    About Hive Hive is the leading provider of cloud-...  ..., serving billions of customer API requests every month...  ...cross-functional Customer Success Lead to cultivate...  ...customer outcomes and help shape the future of our...  ...Operations to create playbooks and standard operating... 

    Hive

    San Francisco, CA
    3 days ago
  • $100k - $150k

     .... Title of Role: Founding Account Executive...  ...rapidly expanding its customer base and refining its...  ...GTM hire and directly shape both the customer...  ...Help define and refine playbooks for scalable customer success and GTM motion...  ...of outbound sales, lead generation, or SDR/AE... 
    Work at office
    Remote work

    Recruiting from Scratch

    San Francisco, CA
    5 days ago
  •  ...Founding Account Executive Terac helps teams reach...  .... We work with leading enterprises and are backed...  ..., from our sales playbook to marketing campaigns...  ...driver of revenue. Customer Success: Own the post-sale relationship...  ...an opportunity to shape and grow with the... 
    Work at office
    Relocation package

    Terac

    San Francisco, CA
    3 days ago
  • $100k - $150k

     ...over $12 million from leading investors and is...  ...The team is hiring a Founding Account Executive to...  ...close new business and shape the go-to-market playbook. You’ll manage the...  ...insurance clients. Success in this role requires...  ...with marketing and customer success to drive consistent... 
    Remote work

    talentpluto

    San Francisco, CA
    3 days ago
  • $50k - $100k

     ...closed some incredible customers that we can't...  ...with our London-based Founding Sales Lead to establish repeatable...  ...Help build our sales playbook. We have GTM motions...  ...product and customer success teams. Provide feedback...  ...the product and help shape our roadmap based on... 
    Contract work
    Work at office
    Remote work
    Visa sponsorship

    Tracebit

    San Francisco, CA
    1 day ago
  •  ...Become a Founding AE, Mid-Market at Momentic...  ...development teams. Customers like Notion, Bilt,...  ...segments, developing the playbooks and processes to...  ...through close, leading negotiations,...  ...pipeline. Help shape how we sell. As an...  ...to drive customer success. ~ Exceptional verbal... 
    H1b
    Visa sponsorship

    Momentic AI

    San Francisco, CA
    3 days ago
  •  ...startup in San Francisco is seeking a Founding Product Manager to build and oversee the product function. You will lead cross-functional teams, translate customer needs, and prioritize product...  ...conditions. This role is critical in shaping the product strategy and... 

    Juicebox

    San Francisco, CA
    4 days ago
  •  ...Customer Success Manager Zensors YC-S21, is a fast-growing tech startup searching for flexible...  ...Manager who will roll up their sleeves and lead a team from inside the trenches. As a...  ...Your work will matter - you will get to shape the product foundations and build the culture... 
    Flexible hours

    Zensors

    San Francisco, CA
    10 days ago
  • $130k

    Founding Customer Success Manager ?? San Francisco, CA (US-based) We’...  ...Manager to build and lead Customer Success from...  ...high-energy, ambitious CS professional who has seen...  ...end-to-end, help shape onboarding and retention...  ...systems, processes, and playbooks from scratchHighly... 

    Gilder Search Group

    San Francisco, CA
    4 days ago
  • $135k - $200k

     ...Founding Account Manager Location: San Francisco (in...  ...days, and are onboarding customers faster than we can...  ...scale Virio's customer success motion. What You'll...  ...CROs, and GTM leaders Lead onboarding, adoption, and...  ...and extract insights to shape positioning, messaging,... 
    Full time
    Work at office
    Relocation package

    Virio

    San Francisco, CA
    10 days ago
  •  ...about their interest in the position. The Role: We’re hiring a Customer Success Lead to build and scale the infrastructure that powers every...  ...journey — including the systems, templates, training, and playbooks that drive it. You’ll work across commercial, underwriting,... 
    Full time

    Stand

    San Francisco, CA
    4 days ago
  • A pioneering healthcare technology firm in San Francisco is seeking a Customer Success Manager to enhance customer outcomes and manage key relationships with executive stakeholders. In this hands-on role, you will ensure clients realize value from our innovative staffing... 

    Vitalize

    San Francisco, CA
    3 days ago
  • A leading analytics firm based in California seeks a Customer Success Lead to foster relationships with clients and maximize the value they derive from the platforms...  .... This role involves driving adoption, building playbooks for engagement, and serving as the key point of... 
    Flexible hours

    Recentive Analytics Inc.

    San Francisco, CA
    1 day ago
  • We are seeking a customer success lead to drive growth, account expansion, and strategic partnership development across our Pharma & Life Sciences...  ...mature long-term client partnerships Support opportunity shaping and solution development Delivery & Client Success... 

    MathCo

    San Francisco, CA
    1 day ago
  • Artificial Intelligence Underwriting Company is seeking a founding GTM growth hire to drive positioning and growth. You will lead customer-led initiatives, showcasing AIUC-1 certified companies and shaping marketing strategies. The ideal candidate has hands-on experience... 

    Artificial Intelligence Underwriting Company

    San Francisco, CA
    2 days ago
  •  ...hope you will join us. The Role You'll own the customer relationship from activation through renewal. Onboarding...  .... You'll define how we do this, not inherit a playbook. What We're Looking For 3+ years in customer success, account management, or similar Comfortable with... 

    Aqua Voice

    San Francisco, CA
    2 days ago
  •  ...in securing new customers and...  ...build our sales playbook from scratch. This...  ...the company's success and future direction...  ...procurement. Lead technical conversations...  ...execution. Shape product...  ...background, such as a CS degree,...  ...businesses rely on. The founding team brings... 
    Contract work

    People Culture Talent

    San Francisco, CA
    3 days ago
  • Notion is seeking a CS Operations Lead to support the Customer Success team and enhance customer value and revenue. You will design and refine the customer journey, working closely with various departments to ensure seamless onboarding and retention. Ideal candidates will... 

    Notion

    San Francisco, CA
    1 day ago
  •  ...Founding Brand And Content Lead a0.dev is an AI platform that turns app ideas into real, revenue-generating...  ...-market fit by talking to users, shaping how we describe what we do, and...  ...ambiguity and moving fast without a playbook A great storyteller and copywriter... 
    Full time
    Contract work
    Work at office

    A0.dev (yc W25)

    San Francisco, CA
    1 day ago
  • $186.1k - $300.55k

     .... Over 1.5 million customers and more than a billion...  ...'ll do As a Lead Product Manager on...  ...-market, customer success, and operations teams...  ...development and shaping vendor integration...  ...platforms, or CRM/CS ecosystems (e.g., Salesforce...  ...better than we found it. And for that,... 
    Contract work
    Work at office
    Local area
    Remote work
    2 days per week

    DocuSign

    San Francisco, CA
    5 days ago
  •  ...based startup, backed by leading San Francisco investors...  ...Ventures. We have customers all over the world, from...  ...The Role We're hiring a Founding CX Lead to own the customer...  ...for. Strong CX or CS background at a B2B SaaS...  ...you'd rather build the playbook than work the same ticket... 
    Work at office
    Immediate start
    Remote work

    Grw AI

    San Francisco, CA
    1 day ago
  • $8k - $20k

     ...Kiwi startup, backed by leading San Francisco...  ...Alumni Ventures. We have customers all over the world, from...  ...during the trial. That shapes everything you do — your...  ...operating without a playbook. This role is about finding...  ...equity - significant founding-employee equity... 
    Work at office
    Immediate start

    Grw AI

    San Francisco, CA
    1 day ago
  • $160k - $210k

     ...Role Matters We’re hiring a Founding Partnerships Lead to build Scribe’s...  ...test what works through real customer engagements. Early on, this...  ...leading partner conversations, shaping commercial terms, running pilots...  ...works into clear, reusable playbooks Track partner impact... 
    Full time
    Work at office
    Work from home
    Flexible hours

    scribehow.com

    San Francisco, CA
    4 days ago
  • Founding Lead, Strategic Sales , you’ll own Superpower’s first enterprise...  ...directly with leadership to shape pricing and packaging, build...  ...and act as the voice of the customer back to Product. This is a rare...  ...leadership. Develop the sales playbook, ROI frameworks, and... 

    Superpower,-Inc

    San Francisco, CA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Founding Customer Success Lead: Shape the CS Playbook. Be the first to apply!