Founding Customer Success Leader — Early-Stage SaaS
Gilder Search Group
Gilder Search Group is hiring a Founding Customer Success Manager in San Francisco to create and lead Customer Success at an early-stage SaaS startup. The position demands a high-energy professional adept in startup dynamics eager to be the first dedicated hire in CS. You will build systems, own customer relationships, and define the future of customer success at a company poised for growth. Compensation includes a $130K base, bonus, and equity. #J-18808-Ljbffr Gilder Search Group
$200k
...ambitious sales professional to manage full-cycle sales and enhance customer success. The ideal candidate should thrive in an unstructured... ...activities that drive growth and retention. Experience in early-stage startups or selling to research teams is preferred. The company...SuggestedRelocation package- ...visual AI platform company is seeking a Founding CSM in San Francisco. This role... ...ownership and the opportunity to define customer success. The ideal candidate has 5-8 years in a... ...customer-facing role within a technical SaaS environment and can engage deeply with...Suggested
$150k - $200k
...grown from 0 → 5,000+ customers in under 18 months . We... ...world‑class customer success engine—and that’s why... ...exists. We’re a seed‑stage company with Series A+... ...agencies Has been a founding or early CS hire before Has worked... ...Has experience in SaaS with self‑serve and PLG...SuggestedWork at officeWork from home3 days per week$101.6k - $177.8k
...changing ideas are possible, at any stage of growth, and any level of... .... We work backwards from the customer and partner with technical... ...accelerate adoption and drive customer success. The ideal candidate has a... ...Ensure customer success with early and mid stage startups -...SuggestedFlexible hours- ...way. We’re a well-funded Seed Stage startup. Lean team, strong investors, real enterprise customers, and a product that’s changing... ...action. As our Senior Customer Success Manager, you’ll be the human bridge... ...adjacent function at a B2B SaaS company. You’ve managed high-ARR...SuggestedRemote workDay shift
$100k
...just getting started. Founded by cybersecurity... ...Fortune 500 and enterprise customers wildly successful—and turns that... ...irreplaceable. At our stage, with several large enterprise... ...in B2B enterprise SaaS—ideally in... ...building CS programs from early stage—onboarding playbooks...Temporary workWorldwideFlexible hours$140k - $160k
...We are a small, early team (post Series... ...with our customers. As our Customer Success Lead, you will work... ...rapidly growing early‑stage company: you won... ...with the founding team and executive... ...DaaS, AI, or B2B SaaS. Strong technical... ...and technical leaders. Experience in...Contract work- A growing AI infrastructure company in San Francisco is seeking a founding Customer Success hire to build the customer success function. You will manage high-value customers, ensure they maximize value from the platform, and develop scalable processes. The ideal candidate...
- Founding Account Executive A zero-to-one sales... ...Product is live, customers are paying, interest... ...are GTM/RevOps leaders at mid-market B2B... ...years of full-cycle SaaS sales experience... ...Sales, or Customer Success departments at B2B... ...Equity: Meaningful early-stage equity Health Benefits...
$20k - $50k
Founding Account Executive (Future Sales Leader) - SaaS / MarTech / AI This is not your average AE job. You're not here... ...cross-functionally : Feed real-time customer insights into product and... ...(uncapped) Equity : 0.1%-0.8% (early-stage, founder-level upside) Hybrid Schedule...Work at office3 days per week$150k - $175k
...and industrial supplies. Founded in 1858, Hajoca is a... ...support with teammates, customers, and suppliers. Throughout... ..., we attribute our success to two simple truths; a... ...for a Customer Success Leader at their San Francisco,... ...across regions. Translate early wins into scalable...Full timePart timeFor contractorsLocal areaImmediate start- A pioneering healthcare technology firm in San Francisco is seeking a Customer Success Manager to enhance customer outcomes and manage key relationships with executive stakeholders. In this hands-on role, you will ensure clients realize value from our innovative staffing...
- A fast-growing AI company in San Francisco seeks a Customer Success Manager to shape the post-sale customer experience. This role involves onboarding... ...candidates have 1-2 years in a customer success role at a B2B SaaS company and thrive in startup environments. Competitive salary...
- ...Founding Growth Lead Opportunity At Lassie Lassie is building... ...fast, are the technology leader, and the love our early customers have for the product has... ...join a fast-growing, early-stage startup in a career-... ...Growth experience in B2B SaaS Software engineering skills...Work at office
- ...costs by 90%. YC P25. Seed‑stage. Years of runway. AI... ...a $1B+ platform. Early equity here is how careers... ...Product feedback loop: Bring customer insights directly into... ...or scaled GTM at a B2B SaaS company, ideally in... ...years of runway, and a founding team that’s been building...Live in
$8k - $20k
...Alumni Ventures. We have customers all over the world,... ...immediate priority. Stage: We have product-... ...Founder-led and sales-leader-led companies, often... ...gen hire at a seed or early-stage B2B SaaS company with real PMF... ...equity - significant founding-employee equity package...Work at officeImmediate start- ...Alumni Ventures. We have customers all over the world,... ...The Role We're hiring a Founding CX Lead to own the customer... ...where we are today. Stage: Customer experience at... ...CS background at a B2B SaaS company - ideally SMB or... ...ticket Experience in early-stage startups or fast-...Work at officeImmediate startRemote work
- ...seed round to fuel growth. The founding team are experienced proptech... ...estate, or adjacent vertical SaaS and are eager to go deep on... ...positions Wayline as the category leader through case studies, blog... ...base salary plus meaningful early‑stage equity. This role includes on...Work at officeLocal area
$180k - $250k
...first sales hire at an early-stage, AI-native startup... ...and we need a top-rate Founding GTM lead to convert this... ...paying, referenceable customers. Expect biweekly travel... ...gone 0->1 with B2B SaaS sales for either a new... ...America builds. What Success Looks Like Over Months...Full timeWork at office$100k
...Agents there first. As Founding GTM Lead, you will own... ...in the US Closing early‑stage and design‑partner deals... ..., and Transformation leaders Defining ICP, segmentation... ...as the voice of the customer back to Product and... ...are 8‑10 years of B2B SaaS / Enterprise sales...Work at officeImmediate startMonday to Thursday$130k
Founding Customer Success Manager ?? San Francisco, CA (US-based) We’re hiring a Founding Customer... ...the ground up at a fast-growing early-stage SaaS startup. This is not a “maintain the... ...to become the go‑to Customer Success leader inside a scaling startup What We Don...- ...Founding Account Manager Knowtex • In-Person/Hybrid (San Francisco... ...) Reports To: Director of Customer Delivery Travel: Customer... ...for the long-term success, growth, and retention of Knowtex... ...reporting on adoption progress and early outcomes. # Account Performance...Contract work
$100k - $150k
...platforms, and more. Founded by former SpaceX... ..., guide customers through technical... ...market motion at an early-stage, high-growth company... ...pilots Define success criteria and drive... ...sellers and technical leaders Direct exposure... ...complex products (e.g., SaaS, developer tools,...Contract workWork at office- ...Need As an early Account Manager... ...closely with the Founding Account Manager... ...full value of customers' investment in... ...Head of Customer Success and executive... ...experience in SaaS account management... ...at a growth-stage startup ~ Demonstrated... ...senior finance leaders ~ Ability...Contract workWork at officeRemote workRelocationFlexible hours
- ...the role Numeral is hiring a Customer Success Lead to help build and scale... ...Support organization. This leader will partner closely with the... ...Points Experience in Fintech, SaaS, financial infrastructure, tax... ...Why Join Numeral? Be an early leader helping build the Customer...
- Sierra is seeking a founding Corporate Security Engineer in San Francisco to establish their Corporate Security capability within IT. The... ...role involves building the operating model, managing risks across SaaS and integration landscapes, and improving security tools and...Flexible hours
$110k - $160k
...growing cybersecurity firm is seeking a Founding Head of Growth to establish their inbound... ...have 4-8 years of experience in B2B SaaS growth, demand generation, or performance... ...marketing, and be comfortable operating in early-stage environments. Total compensation ranges...- Aqua Voice is seeking a Customer Success Manager in San Francisco to own customer relationships from activation through renewal. The role... ...with technical products and has strong writing skills. This early-stage role allows you to define processes and strategies as we grow...
- CYBRET AI is seeking a Founding Account Executive based in the United States... ...strong relationships with customers. Ideal candidates will have a background in B2B SaaS sales, especially within cybersecurity... ...a leadership role within an early-stage remote-first company. #J-18808-...Remote work
$100k - $200k
About the job SaaS Account Executive : San Francisco Account Executive... ...and growing rapidly since founding in 2024. Location: San... ...directly with founders and the early team, helping shape our go-to-... ...articulate value clearly Early-stage startup experience OR relevant...Full time
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