Head of Enterprise Customer Success
HARVEY
Harvey is hiring an Enterprise Customer Success Leader to build, mentor, and scale a high-performing CS team serving top enterprise clients, including law firms and Fortune 100 companies. You will drive adoption, satisfaction, and measurable value, partnering with Sales, Product, and Engineering to shape our enterprise strategy and long-term partnerships. The role requires 8+ years in CS or related roles with 3+ years leading enterprise teams and a proven track record with global clients in AI, #J-18808-Ljbffr HARVEY
$276k - $325k
...By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise... ...with intensity, staying close to our customers, and pushing each other for... ...getting started.Role OverviewAs the Head of Customer Success, Enterprise - Americas, you will own...SuggestedFlexible hours- Whipple Learning Cove is seeking a Head of Implementation & Customer Success based in San Francisco. In this role, you will oversee the implementation lifecycle for government and enterprise clients, ensuring successful deployments and strong customer outcomes. The ideal...Suggested
$201.1k - $380.23k
Adobe Inc. seeks a Head of Customer Success to lead the Americas Enterprise & Public Sector Customer Success Org. Responsibilities include developing strategic account plans, mentoring customer success managers, and ensuring customer value realization of Adobe solutions...Suggested- Cambio AI Inc. is seeking a Customer Success Lead to own the end-to-end experience for our enterprise real estate customers. You will oversee onboarding, drive adoption, and coordinate with sales, product, and engineering to deliver pilots and renewals. You will lead a...Suggested
$180k - $220k
Wonderschool, Inc. seeks a Head of Implementation & Customer Success in San Francisco. This role is crucial for the post-sale lifecycle, ensuring successful government and enterprise deployments. The ideal candidate will have 8-12+ years of experience in B2B SaaS, strong...SuggestedFlexible hours- A leading software company is seeking a Head of Customer Success to lead the Americas C&P Enterprise Customer Success & Strategy Org. The successful candidate will enhance customer adoption and value realization across Adobe's diverse customer base. This role includes...
$201.1k - $380.23k
...The opportunityAdobe is seeking a dynamic Head of Customer Success to lead the Americas C&P Enterprise Customer Success & Strategy Org covering both Enterprise and Public Sector segments. The Sr. Director will provide vision and leadership for a team of Directors, Managers...Full timeTemporary workLocal areaWorldwideFlexible hours- ...BOARD About Ashby We're building the next generation of enterprise software and we're starting with a suite of products that help... ...offer deep expertise whenever we interact with prospects and customers. We strongly believe that small teams with very talented people...
- ...Head Of Customer Success Siteline is a Series A SaaS startup in the construction space. We're a team of 25 full-time employees who live and work remotely across the US, with a small in-person office in San Francisco. What Problems Are We Solving? We're on a mission...Full timeFor contractorsWork at officeRemote workOverseas
- ...Opportunity We are seeking an experienced and visionary Head of Customer Success to build and lead our customer success function. This role... .... You'll own the full customer success motion across our enterprise and mid-market segments, leading a team of world-class CSMs...Contract workWork at officeRemote workVisa sponsorshipRelocation packageFlexible hours
- ...Head Of Customer Success Frontera is reimagining how children with autism and other behavioral health needs get the care they deserve. We bring together world-class clinicians, technologists, and autism specialists to build cutting-edge AI tools that help care teams...Contract work
- ...users to the biggest names in finance. Casap is seeking a Head of Customer Success to lead the full post-onboarding customer journey and... ...in high-touch, strategic accounts—ideally mid-market and enterprise customers. Proven ability to build and scale post-sales functions...Work at office
- Grey Matter Recruitment is seeking a Global VP/Head of Customer Success to lead the worldwide Customer Success organisation, driving retention, revenue growth and operational excellence across the business. You will oversee teams across North America and EMEA, own global...Worldwide
- CivilGrid is seeking a Head of Customer Success in San Francisco to lead and mentor the Customer Success team. The role involves building retention strategies and aligning product values with revenue growth. Candidates should have over 8 years of experience in Customer...Remote jobFlexible hours
- ...insight retention over time. Role Summary We're looking for a Head of Customer Success who will be a player‑coach focused on building... ...management best practices, and how to apply them to complex enterprise to drive successful adoption. Strong empathy for customers...Remote workFlexible hours
- About the Role: Head of Customer Success At Reacher , we’re helping e-commerce brands unlock the full potential of TikTok Shop — and we’re growing fast. As we scale, we’re looking for a Rockstar Head of Customer Success to build and lead our CS organization. This is a...
$140k - $180k
...investors, we're entering our next phase of growth. The Opportunity Customer Success is one of the most important functions at SnapMagic. We don't... ...even more important. That's why we're hiring our first Head of Customer Success . You’ll own the entire customer experience...Work at officeFlexible hours3 days per week- The Opportunity: As our Head of Customer Success, you will own Reevo’s entire post‑sales function and be accountable for customer activation,... ...Services, Support, or Post‑Sales Leadership within B2B SaaS or enterprise software Proven experience leading multi‑function post‑...Work at officeImmediate start
- ...headquartered in San Francisco, CA, with a global presence across the United States, EMEA, and APAC. Role Overview The Global VP/Head of Customer Success (CS) at RZR Global is the executive guardian of our global revenue base and the chief architect of our client expansion...Immediate start
- Harvey in San Francisco is seeking a Head of Customer Success, Mid-Market - Americas to own strategy, execution and outcomes across the Americas... ...for Harvey's largest accounts—top law firms and enterprise legal departments—and ensure ROI from our AI platform. This...
- Cursor is seeking an RVP, Customer Success - Digital to design and lead the digital CS function for a large self-serve user base. You’ll build the scaled, tech-touch motion that drives adoption, retention, and expansion while preserving the developer-first ethos that defines...
- Asana is seeking a senior leader for Head of Digital & Scaled Customer Success to design and lead automated, data-driven programs that retain, engage, and grow large groups of customers without heavy human management. You will build tech-touch strategies, manage digital...Remote job
$233k - $274k
...job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.We’re a... ...About the team/roleAs a Director of Checkr’s Strategic Customer Success team, you will lead a team of 5 experienced Customer Success Managers...Work at officeLocal areaRemote workRelocation3 days per week$223.2k - $262.4k
...effective in working together and realizing their goals. Our Customer Experience team is committed to helping customers in... .... We are looking for a senior leader for the Head of Digital & Scaled Customer Success. In this role you will lead a team that designs and leads...Live inWork at officeLocal areaRemote workWork from homeWorldwideShift work- Grey Matter Recruitment is seeking an experienced Global VP/Head of Customer Success to lead the worldwide CS organisation, driving retention, revenue growth and operational excellence. The role covers North America and EMEA with a focus on building a proactive, consultative...Worldwide
- Siteline, a remote-first SaaS startup in construction payments, seeks a Head of Customer Success to lead the post-sale lifecycle, drive adoption, and ensure renewals. You will shape strategy, build scalable processes, and manage a team across US-based offices and distributed...For contractorsRemote work
- Reacher is seeking a Head of Customer Success to lead the customer journey from onboarding to renewal at our fast-growing company. In this strategic role, you will own the execution of Customer Success initiatives and monitor retention strategies to enhance customer experience...
- Siteline is seeking a Head of Customer Success to lead a growing post-sale lifecycle. You will set strategy, build scalable processes, and own onboarding, adoption, support, and renewals. You will manage a small, distributed team across the US and oversee contractor-based...For contractors
- ...companies—from the world’s largest enterprises to the most ambitious... ...that drive their growth and success.We work with C-level executives... ...Executives, Professional Services, Customer Success Managers, Partners,... ...and marketing teams. As head of Solution Architecture for...
$260k - $285k
...Role Overview FHLBank San Francisco is seeking a Head of Enterprise Architecture & Innovation to serve as the enterprise-level authority for technology standards, architecture governance, and innovation validation. This is a permanent role reporting directly to...Permanent employment
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