Remote ServiceNow Support Analyst - Agile IT Service Desk
GovCIO
- Remote job
GovCIO is seeking a ServiceNow Support Analyst to provide customer communications, enhancement analysis, defect analysis, testing support, and technical user support within the USCG ServiceNow enterprise. This full‑time remote position focuses on user‑centered application support and Agile development assistance. The role includes coordinating changes, documenting requirements as User Stories, and delivering release notes, while ensuring high customer satisfaction and effective incident handling. #J-18808-Ljbffr GovCIO
$2,000 per month
...for amazing people. The IT Team consists of... ...internal partners we support. Agile in our processes, we strive... ...team to deliver customer service to our internal... ...such as G‑Suite, Okta, ServiceNow, Slack, and Atlassian... ...occasionally to support remote offices (less than 5%...Remote workAgileServicenowWork at officeLocal areaFlexible hours- ...The IT Support Analyst will play an essential role in the IT Support team... ...a strong focus on customer service Perform physical setup and... ...Office Suite Experience with remote monitoring and management (... ...(e.g., Zendesk, Jira Service Desk, ServiceNow) #J-18808-Ljbffr...Remote workServicenowWork at office
- ...IT Support Analyst Raleigh, NC, United States The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and service requests... ...and Service Desk role. - Experience with ServiceNow is preferred. - HDI Support Center Analyst, ITILv...Remote workServicenowWork experience placementWork at officeWeekend work
$46k - $74k
...exploration. Position Overview The IT Support Analyst works as a member of the... ...level support to local and remote end users. This position... ...Provide 1st and 2nd level Service Desk support to end users and... ...within a ticket system such as ServiceNow or Ivanti. What We Offer...Remote workServicenowFor contractorsLocal areaRelocationFlexible hours- ...About this Role IT Support Analyst/Field Service Technician In Office: Monday–Friday... ...for both office users and remote construction jobsite teams... ...ll handle day‑to‑day help desk support (Windows, Microsoft... ...Experience with ITSM tools such as ServiceNow (or similar), and exposure...Remote workServicenowWeekly payFor subcontractorWork at officeLocal areaMonday to Friday
$46k - $74k
...manufactured components, services and fuel for the... ...of skills to support our work in the... ...Overview The IT Support Analyst works as a member... ...support to local and remote end users. This... ...nd level Service Desk support to end users... ...system (e.g., ServiceNow or Ivanti). Benefits...Remote workServicenowFor contractorsLocal areaRelocationFlexible hours- ...empowered, inclusive and agile - and value how we work... ...encourages sharing ideas in a supportive environment, growing... ...! Summary The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field... ...system. Provide remote support for hardware, software...Remote workAgileWork at officeLocal areaWeekend work
- ...Seeking a full-time IT Support Analyst to join our team in our... ...delivering exceptional service in a dynamic, multilingual... ...in weekly service desk meetings and provide status... ...rotation to provide remote, after-hours support.... ...with the Firm's Agile Working Policy which requires...Remote workAgileFull timeWork at officeLocal area
- Role Overview The IT Support & Operations Analyst provides organization-... ...responsibilities to improve service delivery, efficiency... ...onsite and remote support to employees... ...IT support, service desk, or end‑user support... ...such as Freshservice, ServiceNow, or similar systems...Remote workServicenowFlexible hours
$32 - $35 per hour
Amentum is seeking an IT Support Technician in... ...provide Tier 2 IT help desk support, assisting... ...and remote support. With your... ...exceptional customer service skills and are willing... ...testing Monitors ITSM (ServiceNow) assignment groups... ...to deliver agile and steadfast solutions...Remote workAgileServicenowHourly payFull timeContract workTemporary workLocal areaNight shift- ...U.S., is seeking an IT Support & Operations Analyst to support IT operations... ...end-user technology services at our Houston,... ...Reporting to the Service Desk Manager, the IT... ...responsive onsite and remote support to employees... ...as Freshservice, ServiceNow, or similar systems...Remote workServicenowCasual workWork at office
- ...Infrastructure, Technical Support Analyst, Asset Protection... ...Help Center (EHC service desk) team as well as our... ...This means you must be agile, adaptive to change,... ...through Lululemon’s ServiceNow application as well as... ...communication: Telephone, email, remote sessions and in-...Remote workAgileServicenowFlexible hours
- ...opportunities and the support you need to build... ...across both the IT Service Desk and Vendor... ...teams. The Technical Analyst is an AI-first... ...position allows remote flexibility but will... ...ticketing systems (e.g., ServiceNow, Freshservice,... ...Familiarity with Agile/Scrum...Remote workAgileServicenowContract workWork at office1 day per week
- Agile Care Enterprises (Agile Care) is seeking an IT Help Desk Analyst II to support the WRNMMC IT Department, providing assistance to users through multiple channels and logging tickets in ServiceNow, LANDesk Service Desk, Remedy, and other systems. The role requires a...AgileServicenow
- ...Provide onsite and remote troubleshooting for hardware, software... ...with senior management to align IT services with business needs Lead... ...consulting for upgrades and support large-scale strategic initiatives... ...Proficiency in Google Workspace and ServiceNow A+ or MCSA certifications...Remote workServicenowContract work
- ...seeking a dependable and customer-focused IT Support Analyst to provide onsite technical support in... ...resolution, and coordination with remote and escalation teams. This position is... ...working with ticketing systems such as ServiceNow or Jira are required. Strong...Remote workServicenowFull timeContract workWork at office
- ...IT Support Analyst Milpitas, United States | Posted on 04/22/2026 Our client... ...to provide onsite and remote technical support in a corporate... ...peripherals. Monitor and resolve ServiceNow (SNOW) tickets in a timely... ...and customer service skills. Ability to communicate...Remote workServicenowRelocation
- RadNet, Inc. is seeking an IT Service Desk Analyst in Miami, FL. This role involves responding to... ...incidents via phone or email and providing support for PCs, software, and peripheral... ...a client support role. Knowledge of ServiceNow and networking concepts is highly desirable...Remote jobServicenow
- ## IT Service Desk AnalystApplylocations: Indianapolis, INtime type... ...provides computer support to all the core business... ...questions. The IT Service Desk Analyst support is provided remotely via our Bomgar Remote... ...all work done through ServiceNow Ticketing platform* Supports...Remote workServicenow
- ...Manager to lead enterprise IT support services for a federal customer... ...development, service desk support, and end‑user... ..., VA. There is no remote or hybrid option for this... ...management. Support Agile and Waterfall project... ...environments. Experience with ServiceNow, Jira, Confluence,...Remote workAgileServicenowFull timeContract workFor subcontractor
- ...IT Technical Support Analyst Dallas, TX - Highland Park area Monday-Friday - must be willing... ...various Kirkland applications. Remote Computing and Citrix experience.... ...Experience with AirWatch Experience working in a ServiceNow environment...Remote workServicenowWork at officeMonday to Friday
- ...IT Support Technician Critical to the needs of our... ...driven, and customer service focused. In return, the... ...set SLAs. Service Desk knowledge base management... ...technologies. Engage with remote team members for... ...), O365 Admin, Entra, ServiceNow, TeamViewer, Citrix,...Remote workServicenowWork experience placement
- ...TDI is seeking an Executive Support Service Desk Analyst to support large-scale... ...candidate will provide Executive IT Service Desk support... ...customers, maintain accurate ServiceNow documentation, and contribute... ...2 years of experience with remote desktop administration tools...Remote workServicenowPermanent employmentContract workWork at office
- ...Time, highly motivated IT Support Technician - 2 with... ...second-level deskside and remote technical support for... ...Support Services 2 (ISS2) program, resolving... ...Manage and update service desk tickets, ensuring SLA... ...ticketing systems (e.g., ServiceNow). U.S. Citizenship...Remote workServicenowFull time
$70k - $80k
.../yr Position Overview As an IT Support Analyst, you will be part of a global... ...requires a strong customer service mindset, technical troubleshooting... ...across office locations and remote setups. Provide timely... ...service management systems like ServiceNow, FreshService, or BMC Helix....Remote workServicenowFull timeTemporary workWork at officeLocal area3 days per week- ...consulting. About the role As an IT Support Analyst, you will play a key role in... ...for both in-office and remote employees. You will need to... ...of managed infrastructure, services, applications, and laptop/desktop... ...Service Management systems (ServiceNow, etc.) Experience with RMM...Remote workServicenowLocal areaRelocation
- ...years of relevant IT support experience The IT Support Analyst II/Helpdesk role is... ...and maintain high service standards in a fast... ...enterprise tools such as ServiceNow, Zoom, Active... ...delivering responsive help desk support, and... ...software (onsite and remote). Support personal...Remote workServicenowFull timeContract workWork at officeNight shift
$60k - $75k
...delivering exceptional IT support and solving complex... ...a Regional IT Support Analyst to join our dynamic team... ...? Provide onsite and remote support for users across... ..., escalations, and service requests via Teams, email... ...Experience with ServiceNow Ability to manage multiple...Remote workServicenowWork at officeLocal areaWork from home- Agile Care Enterprises (Agile Care) is a mission... ..., integrity, and service—and our vision is simple... ...is seeking a IT Help Desk Analyst II to support the WRNMMC - IT Department... ..., Remedy, and/or ServiceNow, and integrate Help... ...2 years’ experience remote access technologies...Remote workAgileServicenowContract workTemporary workFixed term contractWork at officeImmediate start
- ...and outstanding customer service. Driven by our shared mission... ...customer-focused Service Desk Associate to join our IT support team. This role involves... ...of IT equipment for remote users and offices, including... .... Serve as the primary ServiceNow ticket lead on a rotating...Remote workServicenowWork at officeLocal areaRelocationFlexible hoursWeekend workAfternoon shift
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