Sales Development Representative - Berlin m/f/d

Sales Development Representative (SDR)

At Tandem Health, we're building a clinician copilot that gives healthcare professionals more time for what matters most: patient care.

As a Sales Development Representative (SDR), you will be responsible for creating new business opportunities by identifying, engaging, and qualifying potential customers across the DACH region. You are the first point of contact between Tandem and prospective healthcare providers and play a critical role in building our commercial pipeline.

You will work closely with Account Executives, Marketing, and Leadership to generate qualified meetings, uncover customer challenges, and help accelerate Tandem's growth across Germany, Austria, and Switzerland.

This role is ideal for ambitious individuals looking to build a career in SaaS and healthcare technology sales, with a clear pathway into Account Executive, Business Development, or Sales Leadership roles as the company scales.

What You Will Do

• Proactively identify and engage potential customers through outbound prospecting activities including cold calling, email outreach, LinkedIn engagement, and targeted account research.
• Build and manage a pipeline of healthcare providers, medical practices, clinics, and healthcare organizations within your assigned territory.
• Qualify prospective customers by understanding their workflows, challenges, and current administrative processes.
• Schedule high-quality discovery meetings and product demonstrations for Account Executives.
• Maintain accurate activity tracking and pipeline hygiene within CRM systems.
• Collaborate closely with Marketing and Sales teams to improve messaging, outreach strategies, and territory planning.
• Gather market intelligence and customer feedback to help refine Tandem's go-to-market strategy.
• Represent Tandem professionally as the first commercial touchpoint for prospective customers.

What Success Looks Like

• Consistently generating qualified sales opportunities for the commercial team.
• Building a strong pipeline within your assigned territory.
• Achieving outbound activity and meeting-generation targets.
• Creating positive first impressions that reflect Tandem's mission and values.
• Developing a deep understanding of the healthcare market and customer needs.

What You Bring

• Initial experience in sales, business development, customer success, recruitment, hospitality, healthcare, or another customer-facing environment.
• Strong communication skills and confidence engaging with decision-makers over phone, email, and video meetings.
• High levels of resilience, curiosity, and self-motivation.
• A structured approach to managing outreach activities and follow-up processes.
• Interest in healthcare, digital health, SaaS, or technology-driven innovation.
• A growth mindset and willingness to learn in a fast-paced environment.
• Native-level German and professional English proficiency.

Bonus Points

• Experience in outbound sales, lead generation, cold calling, or appointment setting.
• Experience working with healthcare providers, medical practices, clinics, or healthcare software.
• Familiarity with CRM platforms such as HubSpot or Salesforce.
• Previous experience in SaaS, digital health, medtech, or startup environments.
• Experience working in a high-growth company with ambitious commercial targets.

Location: While we believe great ideas thrive through in-person collaboration, this role offers the flexibility to work remotely, with occasional travel to our Munich office.

Career Progression: As Tandem continues to expand across Europe, high-performing SDRs will have opportunities to take on additional responsibilities and grow their careers alongside the company.

How to Apply: We adopt a continuous selection process, so please make sure to apply with your CV in English.

Our interview process consists of 4 stages:

1. Screening interview with Talent Acquisition
2. First interview with our Sales team member
3. Second interview with our Country Director for Germany
4. Working Day - Join us in the Munich office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action.