Optichannel Engagement Manager

Role Description

We are seeking an experienced Engagement Manager with a minimum of 5 years of experience in strategic marketing. The ideal candidate will be responsible for developing and executing marketing strategies that drive brand awareness, customer engagement, and revenue growth. This role requires a dynamic leader who can collaborate across departments and inspire a team to achieve marketing goals. Engagement Manager will report to the Director of Optichannel Engagement.

Key Responsibilities

• Client Management & Engagement:
  • Establishing and maintaining strong, collaborative relationships with clients, becoming a trusted advisor.
  • Deeply understanding client requirements and challenges to tailor brand marketing solutions effectively.
  • Providing strategic thinking and actionable recommendations to brand marketing clients when designing and implementing customized optichannel marketing HCP/DTC engagements.
  • Maintaining proactive and high-quality communication with clients throughout the project lifecycle.
  • Develop strategic optichannel media plans, and manage the media acquisition and deployment process for client engagement.
  • Ensuring client satisfaction by delivering high-quality work and addressing any concerns.
• Project Management:
  • Overseeing all aspects of client projects, from planning and evidence gathering to analysis and report delivery.
  • Work with identified internal and external stakeholders to drive desired outcomes.
  • Developing project plans with clear timelines and deliverables, and managing projects to stay on time and within budget.
  • Ensuring the quality and accuracy of all project deliverables.
  • Identifying potential risks and developing mitigation strategies.
  • Liaising with vendors to recommend programs, contracted programs, timely data deliveries.

Qualifications

• 5 Minimum of years of experience in marketing, with a proven track record in strategic planning and execution.
• Master’s degree in life sciences field, or MBA preferred.
• Experience working in the health-tech industry preferred.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Requirements

• Experience with pharmaceutical or biotech companies, marketing agencies, creative agencies.
• Experience managing multiple clients and broad scope of deliverables required.
• Technical Proficiency: Familiarity with broad AI/ML concepts and trends and their application in the life sciences marketing space, along with experience using CRM systems and other engagement platforms.
• Hard Skills:
  • Proficient in Microsoft Excel, Microsoft PowerPoint, Google Suite.
  • Experience with Project Management.
• Soft Skills:
  • Accountability and ownership over your work.
  • Strong attention to detail.
  • Excellent communication and verbal skills.
  • High-level problem solving & strategic thinking to drive business development opportunities.

Benefits

• Enjoy the flexibility of a fully remote work environment.
• Competitive total compensation range of $100,000 – $115,000 annually, which includes base salary and eligibility for our performance-based bonus program. Final compensation will vary depending on experience, qualifications, geographic location, and overall business considerations.
• Comprehensive health and wellness benefits package.
• A collaborative and growing workforce.
• Generous benefits package that includes:
  • Medical, Dental, Vision.
  • Short Term Disability and the option to Buy-Up.
  • Long Term Disability.
  • Basic Term Life Insurance, Additional Term Life.
  • Voluntary Insurance: Accident, Legal Plan, AD&D, Critical Illness and Hospital Indemnity Insurance.
  • Unlimited Paid Time Off.
  • Flexible Spending Account & Dependent Flexible Spending Account.
  • 401k, and Company Match.
  • 6 Paid Company Holidays.
  • Employee Assistance Program for all employees.