Manager / Director, Deals Desk Hybrid (NY Metro)

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self‑monitoring, third‑party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace," by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward‑thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world‑class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital. About the Team SecurityScorecard's Deal Desk governs the quote-to-cash process for a $151M ARR cybersecurity leader targeting 25%+ growth. This role is the commercial backbone of the enterprise sales motion — ensuring every deal closes with the right structure, price, and terms. You will inherit a mature function mid‑automation, a built playbook, and an experienced direct report, and focus your energy on optimizing, automating, and scaling what's already working. You will be the enforcement layer between commercial ambition and financial discipline — partnering with Sales, Finance, and Legal to drive consistent deal governance while enabling the enterprise sales team to move fast. You will also manage the transition from Salesforce CPQ to Revenue Cloud Advanced (RCA), go‑live mid-August 2026, and help define how SSC's deal function operates in a more automated environment. About the Role Deal Governance & Approval Operations Own the end‑to‑end deal process: quota creation, quoting, approvals, and bookings across the enterprise portfolio Serve as the primary escalation point for non‑standard and complex transactions — balancing business growth against financial and legal guardrails Operate and manage the CPQ-to-RCA transition, ensuring continuity and adoption through the mid‑August go‑live Enforce approval matrices and pricing guidelines consistently across deal types, segments, and regions Commercial Excellence & Policy Partner with Sales, Finance, and Legal to maintain and evolve deal policies, pricing frameworks, and discount guardrails Design and enforce a framework that allows flexibility for high‑value enterprise negotiations without opening the door to precedent‑setting exceptions Define, track, and report on KPIs that measure Deal Desk health: cycle time, exception rate, ARR per deal, approval SLA Automation & Systems Champion ongoing automation of deal approvals and quote workflows — moving from manual intervention to system governance Drive adoption of RCA and related tooling across Sales and CS; build training and enablement for process changes Manage Jira‑based ticket workflows for the Deal Desk team, ensuring responsiveness and throughput Lead and develop 1 Deal Desk Analyst (Adriel), with intent to grow headcount as the function scales Build a culture of operational excellence, consistent discipline, and calm under pressure Collaborate with the VP RevOps and broader RevOps team on go‑to‑market strategy and commercial optimization Required Qualifications Director level: 10+ years in Deal Desk, Revenue Operations, or related functions, with 5+ years in a leadership role Manager level: 5‑8 years of relevant experience with demonstrated leadership or senior ownership of a deal desk function Deep understanding of SaaS pricing, discounting, ARR/NRR, and revenue recognition principles Salesforce CPQ experience required; RCA (Revenue Cloud Advanced) experience is a meaningful differentiator Proven track record holding the line on commercial policy while maintaining trusted relationships with Sales, Finance, and Legal Experience operating with difficult, high‑performing salespeople — and a track record of pushing back respectfully and consistently Deal automation experience is a strong plus; AI‑assisted deal management a differentiator What We Offer A Deal Desk function that has done the hard work of building its foundation — and the opportunity to optimize, automate, and scale. SSC is $151M ARR, cash flow positive, and targeting aggressive growth. This role has direct visibility to the CEO, CRO, and new VP RevOps. The right person will define what commercial excellence looks like at SSC for years to come. Benefits Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more! SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact View email address on click.appcast.io. Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position. #LI-DNI #J-18808-Ljbffr SecurityScorecard