Benefits Coordinator I

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth. As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.

SUMMARY

Responsible for the support and administration of enrollment processing, renewal and new business onboarding support, and general support for various clients and benefit plans. Independently responsible for servicing and retention of assigned customers/policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Oversees the administration and enrollment functions for various client accounts to ensure the timely and effective processing of all relevant benefits administrative needs. Works with account management and other internal parties to identify and complete the group’s onboarding and renewal tasks, including pulling and saving renewals, census formatting, preparation of quoting engines, quote requests, post enrollment bill audits, enrollment submissions, and other tasks, as assigned. Assists with the processing of ongoing enrollments, status changes, evidence of insurability documents and terminations of plan participants. Prepares and audits clients’ monthly carrier invoicing against enrollment, as assigned. Communicates with and establishes a solid relationship with clients, prospective clients and carriers, providing excellent customer service to clients, employers, brokers, service teams and vendors. Works closely with vendor contacts to investigate discrepancies and provides reports and notifications in non-routine instances. Provides general member support for clients, related to basic benefit inquiries, access to care, supply orders, claims, etc. Assists with populating and providing compliance materials, to include SPD Wrap Documents, SBCs, Annual Notices, Compensation Disclosures, and additional materials, as assigned. Collaborates with service teams and clients in group implementation, data gathering and the renewal process. Assist with pre‑renewal activity, including downloading and filing renewals and invoices, and formatting census data. Assist team with quote requests with carrier and General Agents (GAs). Assist with post‑renewal activity, including Open Enrollment bill audits, enrollment submissions and obtaining contract documents. Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates. Performs other duties as assigned.

QUALIFICATIONS

Bachelor's Degree equivalent combination of education and experience Associate's Degree equivalent combination of education and experience High School Diploma Two (2) or more years related work experience Encouraged to complete Career Path requirements as communicated by supervisor

SKILLS

Excellent verbal and written communication skills Ability to work within a team and to foster teamwork Excellent customer service skills, including telephone and listening skills Ability to prioritize work for multiple projects and deadlines Good interpersonal and organizational skills Ability to write routine reports and correspondence Working knowledge of personal computing techniques and computer systems Good problem solving and time management skills Proficient in Microsoft Office products, specifically Excel and Outlook We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer. Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law. Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to View email address on click.appcast.io For more information on Alliant Insurance Service's benefits, please visit #J-18808-Ljbffr Alliant Insurance Services