Founding Account Manager

Strategic Account Manager Location: San Francisco (in-person, in-office, full-time ONLY) Compensation: $280K–$420K total annual compensation About Virio Virio is building the next-generation B2B GTM stack. Backed by investors and operators from LinkedIn, YouTube, HubSpot, Rippling, and Google, we help the fastest-growing B2B companies go to market through executive-led content that drives revenue. We’re growing extremely quickly, added $1M ARR in 30 days, and are onboarding customers faster than we can manage—we are now looking for a Strategic Account Manager to help define and scale Virio’s customer success motion. What You’ll Do Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value Translate business goals into content and GTM strategy for executives and founders Interview executives and extract insights to shape positioning, messaging, and narratives Use Virio’s AI-powered systems to generate high-quality LinkedIn content at scale Add final human judgment and polish to ensure content quality, voice, and performance Ensure customers see consistent progress, outcomes, and ROI through content and distribution Support renewals and expansions in close partnership with leadership Act as the connective tissue between customers, Product, and GTM, surfacing insights that shape roadmap and positioning Manage complex, fast-moving accounts without heavy process or hand-holding Help refine and scale Virio’s Customer Success and Content playbooks as the company grows What Makes You a Great Fit Mid-market to enterprise account management – Experience managing complex B2B accounts across mid-market to enterprise segments Executive presence & communication – Strong, credible communication skills with the ability to engage senior executives Unstructured environment comfort – Comfortable operating effectively in fast-moving, lightly structured environments B2B marketing & GTM fluency – Strategic understanding of B2B marketing, content, and demand generation Content and storytelling instincts – Ability to translate raw ideas into clear, high-impact narratives AI-native execution – Comfortable using AI tools to scale workflows and output Operational organization – Highly organized and detail-oriented with consistent follow-through Execution-first ownership – Bias toward action with strong ownership over outcomes Craft-first mindset – Prioritizes quality of execution and operating excellence over years of tenure Traits That Thrive at Virio High agency & proactivity – Takes initiative and moves forward without waiting for perfect process Startup intensity comfort – Comfortable operating amid real startup chaos and pace Executive calm & credibility – Calmed, clear, and trusted in interactions with senior executives Low ego & accountability – Takes full ownership and accountability for outcomes Customer impact motivation – Driven by customer outcomes and long-term relationship building Benefits Competitive total compensation aligned to impact and ownership Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio 100 percent paid medical, dental, and vision insurance 401(k) plan Monthly wellness and meals stipend ($1k) Relocation support for San Francisco Company-wide annual off-sites Direct access to founders and leadership High ownership, high trust, and fast career progression alongside world-class client partners In-person culture with deep collaboration and shared standards This is a full-time, on-site role based in San Francisco. We do not offer hybrid or remote positions. #J-18808-Ljbffr Virio