Product Manager

Role Description

As a key member of the Product Management team, you will own the strategy for travel platform capabilities. This role leads the development of scalable products that transform complex information into actionable corporate travel features for clients and internal teams. You will collaborate closely with key internal and external partners on requirements definition, work with both business and technical counterparts, and engage cross-functional stakeholders to ensure insights are at the core of our travel management solutions. The ideal candidate combines technical expertise with strong product management skills to drive innovation, improve operational efficiency, and enhance the traveler experience.

Expedition Expectations

• Coordinate feature sign off with internal and external development teams, feature QA and launch.
• Define and track key product performance metrics, ensuring insights drive continuous improvement.
• Analyze quantitative and qualitative data to make data-informed product decisions.
• Ensure timely and high-quality delivery of features, balancing speed, scalability, and compliance requirements.
• Collaborate with internal and external cross-functional teams, including operations, sales, marketing, engineering, and user experience, to align on business goals and customer needs.

Stakeholder Engagement & Communication

• Act as the bridge between technical teams and business stakeholders, translating data capabilities into business value.
• Work closely with leadership to define and communicate the vision, roadmap, and impact of platform products.
• Drive adoption of products internally and externally by educating users on their value and functionality.

Qualifications

• Degree in Business, Computer Science or a related discipline.
• Minimum 3-5 years’ experience in product management or a related role.
• Strong understanding of Agile methodologies and product development processes.
• Experience defining a roadmap for an area with input from multiple sources.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Outstanding communication (both verbal and written) and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
• Deep understanding of current AI trends, tools, and technologies.
• Ability to think strategically, and execute methodically.
• Ability to work in a fast-paced environment where continuous innovation is a must.
• Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality.
• A demonstrated record of partnering with teams across an organization to influence and achieve business results across multiple teams who may have different goals.
• Proven creativity in the software and services that you've helped deliver.
• Positive attitude and fit with the Direct Travel team culture.
• Experience with travel industry systems and technologies is a plus.
• Must be able to lawfully work within the US and have unrestricted work authorization for US.

Benefits

• Medical, Dental, and Vision benefits.
• Employee rewards and recognitions program.
• Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Company Description

Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly’s Power List.