Inside Sales & Channel Account Manager

Job Description

Company Overview

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Permaloc Corporation is the world’s leading manufacturer of high-performance landscape edging and restraint systems. With over 40 years of industry expertise, Permaloc is committed to delivering unmatched quality, innovative products, and exceptional customer service to clients worldwide.

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Position Overview

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We are seeking a dynamic Inside Sales & Channel Account Manager to drive growth through proactive sales strategies and robust channel management. This role offers an exciting opportunity to engage with clients, develop new business relationships, and manage key accounts through our manufacturer-to- distributor sales channel. The ideal candidate will be energetic, results-oriented, and possess a passion for technology sales and business development.

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Our products are sold primarily through distributors and supported by a network of outside sales representatives. This position will work across the channel to identify and develop projects, support product specifications, coordinate quotes, follow up on opportunities, develop distributor relationships, and help convert projects into orders.

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This is not a traditional customer service or order-entry position. We are looking for someone who is proactive in making outbound calls, developing relationships, following up on opportunities, prospecting for new business, and actively creating sales activity rather than waiting for the phone to ring.

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Responsibilities

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• Cultivate and manage relationships with channel partners, distributors, and key clients to maximize sales opportunities
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• Identify new business prospects through warm calling, market analysis, strategic outreach and distributor relationships
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• Coordinate project quotes and work with distributors and outside sales representatives to advance opportunities
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• Track projects from initial inquiry through specification, quoting, distributor engagement, and order.
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• Support and grow assigned smaller customer and distributor accounts, including rebate management
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• Work closely with outside sales representatives to develop opportunities and grow their territories
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• Conduct lunch & learns and product education programs to increase product awareness, specifications, and project opportunities
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• Attend trade shows and manage lead generation and follow-up from events
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• Develop and maintain product training, presentations, and other sales-support materials
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• Provide support for National Accounts as directed by the VP of Sales
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• Maintain accurate CRM information, sales activity, opportunities, and follow-up
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• Collaborate with Customer Service, Operations, Manufacturing, and Inventory to support customer and channel needs
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What Success Looks Like

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Success in this role will be measured by the ability to:

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• Grow sales within assigned accounts and supported territories.
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• Consistently generate and advance qualified project opportunities.
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• Proactively follow up on quotes and improve quote-to-order conversion.
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• Develop strong relationships with distributors and outside sales representatives.
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• Generate opportunities through prospecting, lunch & learns, and trade shows.
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• Identify opportunities to expand product usage and market penetration.
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• Maintain a healthy and well-documented sales pipeline.
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• Take initiative and consistently create sales activity without waiting for inbound requests.
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Qualifications

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• 3+ years of inside sales, account management, business development or related B2B sales experience preferred
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• Experience in manufacturing, distribution, building products, landscape products, or a similar channel-based business preferred
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• Demonstrated experience with outbound calling, prospecting, and sales follow-up.
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• Strong communication, organization, and relationship-building skills
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• Comfortable speaking with contractors, distributors, sales representatives, and industry professionals
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• Ability to learn technical products and effectively communicate their applications and benefits
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• Comfortable conducting presentations and product training
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• Strong follow-through and attention to detail
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• Experience with CRM/ERP systems preferred
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• Excellent communication skills with the ability to articulate technical solutions clearly
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• Ability to analyze market trends and leverage insights for strategic growth
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• Ability to travel 10-15% of the time.
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